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LawDepot

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

LawDepot lets you easily prepare and customize legal documents.

Over two million customers have prepared documents at a fraction of the cost of visiting an attorney. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs. Popular documents include Residential Leases and Eviction Notices, Last Will and Testament, Power of Attorney, Health Care Directives, QuitClaim Deeds, Bill of Sale, Promissory Notes and many more.


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LawDepot Reviews Summary

The company enjoys a strong reputation for its user-friendly website and comprehensive document offerings, which customers find easy to navigate and understand. Many reviews highlight the affordability and efficiency of the services, with a particular emphasis on the thoroughness of the forms provided. However, some customers expressed frustration with payment processing issues, particularly the lack of support for certain credit cards, which led to additional calls for assistance. Overall, while the customer service is generally praised for its friendliness and helpfulness, addressing payment concerns could enhance the customer experience further.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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Easy to read and comprehend the terms. I will advise others to give lawDept a look.

Date of experience: August 11, 2025
Divine G. LawDepot Rep
8 months ago

Hello Louis,

Thank you so much for your kind words and recommendation. We're glad to hear the information was clear and easy to understand.

Regards,

Divine
Customer Support

New Hampshire
1 review
0 helpful votes
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I ordered a rental agreement with a one time charge. You charged my card and gave me a receipt but I can't print the document or save it to my ipad. Please fix or I will block the charge on my card.

LawDepot attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 10, 2025
Australia
1 review
0 helpful votes
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Thank you so making this is easy and assessable for me, I totally love it.

Date of experience: August 9, 2025
Divine G. LawDepot Rep
8 months ago

Hello Sandra,

Thank you for your wonderful feedback! We're so happy to hear the process felt easy and accessible, and your kind words truly encourage us to keep improving.

Regards,

Divine
Customer Support

Georgia
1 review
0 helpful votes
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Great program reasonably priced
August 18, 2025

Great program reasonably priced. Puts things all together in an organized way

Date of experience: August 8, 2025
Divine G. LawDepot Rep
8 months ago

Hello Sara,

Thank you so much for your enthusiastic feedback! We're thrilled to hear the program helped organize everything clearly while providing good value. Your support means a lot to us!

Regards,

Divine
Customer Support

Texas
1 review
0 helpful votes
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Clear concise and easy to use
August 18, 2025

Clear concise and easy to use.
Contract language is simple and generally very level for both parties.

Date of experience: August 8, 2025
Divine G. LawDepot Rep
8 months ago

Hello Jesse,

Thank you for highlighting how clear and user-friendly the contracts are; we're glad the language works well for both parties. Your feedback motivates us to keep improving and providing straightforward solutions that meet your needs.

Regards,

Divine
Customer Support

Ohio
1 review
0 helpful votes
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My experience was quick and easy!
August 17, 2025

My experience was quick and easy! I found it's very affordable!

Date of experience: August 7, 2025
Divine G. LawDepot Rep
8 months ago

Hello Stephanie,

Thank you for sharing your positive experience. We’re delighted to hear that the process was both quick and affordable for you, and we truly appreciate your trust in our services.

Regards,

Divine
Customer Support

Arkansas
1 review
0 helpful votes
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So far so good
August 17, 2025

So far so good. A quick and easy way to get legal docs while on the web.

Date of experience: August 7, 2025
Divine G. LawDepot Rep
8 months ago

Hello Grace,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

California
1 review
0 helpful votes
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System is very user friendly, helpful. Thank you. Easy to navigate for a senior citizen!

Date of experience: August 5, 2025
Divine G. LawDepot Rep
8 months ago

Hello Olivia,

Thank you so much for your kind words. We're delighted to hear the system was easy for you to navigate, and we truly appreciate your feedback.

Regards,

Divine
Customer Support

Michigan
1 review
0 helpful votes
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Seems pretty straight forward so far, will need to review and more than likely make some changes--will see

Date of experience: August 5, 2025
Divine G. LawDepot Rep
8 months ago

Hello Christopher,

Thank you for sharing your thoughts. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Florida
1 review
0 helpful votes
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Easy to fill out and follow instructions. I've waited to do this for years and they make it easy.

Date of experience: August 5, 2025
Divine G. LawDepot Rep
8 months ago

Hello Eric,

Thank you for sharing your experience! We're so glad to hear that the process felt straightforward and made something you've been putting off for years much easier.

Regards,

Divine
Customer Support

Washington
1 review
0 helpful votes
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Use this always!
August 15, 2025

Use this always! Will continue to use- Easy to follow. Affordable.

Date of experience: August 5, 2025
Divine G. LawDepot Rep
8 months ago

Hello Joe,

Thank you so much for your kind words! We’re delighted to hear the process felt easy and accessible, and we're honoured to be your go-to choice moving forward.

Regards,

Divine
Customer Support

Australia
1 review
0 helpful votes
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Very easy and straight forward to create documents. It is reassuring to know that the document is being created legally and correct.

Date of experience: August 3, 2025
Divine G. LawDepot Rep
8 months ago

Hello Billy,

Thank you for sharing such positive feedback! We're delighted to know the process felt simple and that you found confidence in the legal authenticity of your documents. Your trust means a great deal to us.

Regards,

Divine
Customer Support

Texas
1 review
0 helpful votes
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1
August 13, 2025

1. Could not pull up account $119 paid for in Feb. 2025 so paid again (X2)
2. Will not print out my final 8/03/2025 will because it says my saved passwords is invalid
3. I am terminal with cancer. Need to print, notarize, ASAP.
Val Viers at *******567 land with answering machine

Date of experience: August 3, 2025
Divine G. LawDepot Rep
8 months ago

Hello Ben,

We would appreciate if you can contact customer support with your inquiry.

Regards,

Divine
Customer Support

Georgia
1 review
0 helpful votes
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Easy access
August 13, 2025

Easy access. Would like to have seen if this was incorporated in any other product I bought previously.

Date of experience: August 3, 2025
Divine G. LawDepot Rep
8 months ago

Hello Becky,

Thank you for your positive feedback; we’re glad to hear you found the access easy to use. However, we are unclear about your reference to "Incorporated in any other product" you purchased previously. Please contact our customer support team for assistance with your service.

Regards,

Divine
Customer Support

South Carolina
1 review
0 helpful votes
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Well organized with clear explanations that make it easy for the average person to understand and feel comfortable with the process

Date of experience: August 2, 2025
Divine G. LawDepot Rep
8 months ago

Hello Johnny,

Thank you for taking the time to share your feedback. We are glad to hear that the clear explanations helped you feel comfortable throughout the process. Your support means a lot and encourages us to keep simplifying complex information for others.

Regards,

Divine
Customer Support

Texas
1 review
0 helpful votes
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Quick and easy, complete a contract within 10 minutes. I will always use this product.

Date of experience: August 1, 2025
Divine G. LawDepot Rep
8 months ago

Hello Janice,

Thank you for your kind words and the feedback on how quickly and easily our service worked for you. We're delighted to hear it enabled you to complete your contract promptly.

Regards,

Divine
Customer Support

Kentucky
1 review
0 helpful votes
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Quick and relatively easy to process
August 11, 2025

Quick and relatively easy to process. I and place so far. I will use the service

Date of experience: July 31, 2025
Divine G. LawDepot Rep
8 months ago

Hello Denise,

Thank you for your kind words. We're delighted to hear the service was quick and easy for you.

Regards,

Divine
Customer Support

California
1 review
0 helpful votes
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So far so good!
August 10, 2025

So far so good! Very easy to follow online form, but let's see how it goes

Date of experience: July 31, 2025
Divine G. LawDepot Rep
8 months ago

Hello Catherine,

Thank you for sharing your experience—it means a lot that you took the time to let us know.

Regards,

Divine
Customer Support

Australia
1 review
0 helpful votes
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To get any documents to work you seem to ask me to pay everytime.
My work is time sensitive so I paid in May 2025 to get a lease printed out and again today to renew this lease. Is this right? It seems not!
I also cannot see how to save the document once it has been created.
Your help with both matters would be appreciated. Thanks Nigel

Date of experience: July 30, 2025
Divine G. LawDepot Rep
8 months ago

Hello Nigel,

Please contact customer support if you need assistance.

Regards,

Divine
Customer Support

Alaska
1 review
0 helpful votes
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I'M CONCERNED THAT THE QUITCLAIM DEED NOT HAVE ENOUGH ROOM AT THE TOP AND BOTTOM TO MEET REQUIREMENTS OF RECORDER'S OFFICE. YOU ARE SUPPOSED TO KNOW WHAT WORKS FOR KING COUNTY... BUT IT LOOKS LIKE YOU ARE JUST CHARGING ME FOR A GENERIC TEMPLATE.

Date of experience: July 30, 2025
Divine G. LawDepot Rep
8 months ago

Hello James,

Our writers ensure that each piece of content sources the appropriate state or federal laws, and provides citations and links to any government agencies that regulate or support the topic area. Every piece of content is then fact-checked and reviewed by our team of experienced, in-house editors to guarantee we deliver error-free content.

Most importantly, before any content is published on LawDepot it is reviewed by our in-house team of lawyers and legal specialists to ensure its accuracy. Finally, our content is reviewed by our Product team to confirm that our written content and product questionnaires support each other efficiently.
Our editorial team is also constantly reevaluating and reviewing the content on our site to make sure it stays up-to-date and cites the most recent laws and regulations. When necessary, this means sections of or entire pieces of content are rewritten, re-edited and re-reviewed to maintain accuracy. To reflect this process, we maintain a “Last updated” date at the top of our content.

For more information about our editorial policy, please visit our page at https://www.lawdepot.com/editorial-policy/

Our document template software is a tool that allows customers to create agreements, not an all-encompassing solution that does everything for the end user. The question template is intended to accommodate the majority of end users and to give them the flexibility to create a document that will work for them.

Customers are expected to be responsible for awareness of special requirements in their jurisdiction.
While we may try to help customers by making common answer suggestions or providing information in frequently asked questions, ultimately, it is up to the customer to know what their factual situation requires or to get the assistance of local legal counsel.

Hope this clarifies. Thank you for your feedback.

Regards,

Divine
Customer Support