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LawDepot

4.4

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From the business

LawDepot lets you easily prepare and customize legal documents.

Over two million customers have prepared documents at a fraction of the cost of visiting an attorney. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs. Popular documents include Residential Leases and Eviction Notices, Last Will and Testament, Power of Attorney, Health Care Directives, QuitClaim Deeds, Bill of Sale, Promissory Notes and many more.


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LawDepot Reviews Summary

The company enjoys a strong reputation for its user-friendly website and comprehensive document offerings, which customers find easy to navigate and understand. Many reviews highlight the affordability and efficiency of the services, with a particular emphasis on the thoroughness of the forms provided. However, some customers expressed frustration with payment processing issues, particularly the lack of support for certain credit cards, which led to additional calls for assistance. Overall, while the customer service is generally praised for its friendliness and helpfulness, addressing payment concerns could enhance the customer experience further.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

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Texas
1 review
1 helpful vote
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Very helpful
January 12, 2018

I needed to down load a Power of Attorney form. At first my printer, or my husband's printer would work. Then I came back to my printer, and it printed it all out. She was so helpful and encouraging And informative.

Date of experience: January 10, 2018
California
1 review
0 helpful votes
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Great Product and Service
January 6, 2018

I really appreciate your live chat that enabled me to print my Living Trust. It was a quick thing to accomplish, easier than I anticipated. Ive worried about doing this for awhile and I only wish Id known how easy it was to do. Thank you.

Date of experience: January 4, 2018
Colorado
1 review
0 helpful votes
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Great Services from a great company
December 20, 2017

I needed a durable POA for my parents. The forms and definitions were easy to navigate. We opted to do the monthly open services with the free trial for 7 days. As we needed an attorney to amend their existing will we cancelled the membership. It was so easy to cancel. My account received no charges as some reviewers have mentioned. I did communicate with their customer service. They were prompt, professional and courteous with their response. I would definitely use their services again.

Date of experience: December 18, 2017
Louisiana
1 review
4 helpful votes
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Rude Customer Service
December 15, 2017

After noticing I had not canceled an account since Feb of 2017 I called for verification and to talk to someone. The woman that I spoke with was extremely rude and condescending. I will not recommend lawdepot to anyone in the future.

Date of experience: December 13, 2017
Ohio
3 reviews
1 helpful vote
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Help
December 14, 2017

I cannot find the forms I download online and I am really not feeling okay will someone please resend them to this email *******@yahoo.com please I really need my document I print out.

Date of experience: December 12, 2017
GB
1 review
0 helpful votes
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Good experience
November 25, 2017

Having composed a power of attorney for a friend whose husband was becoming senile, I wanted to print it out for her use and thought that
This would cost £4.99. Instead I was surprised to be charged £59. Thank you for rectifying my error! Excellent outcome.

Date of experience: November 23, 2017
GB
1 review
0 helpful votes
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Superb resource
November 16, 2017

We needed to create a purchase agreement to acquire a portfolio of managed properties and our usual solicitor quoted "at least £4000" so thought we'd try LawDepot to see if there was a viable alternative. The template completion process couldn't have been easier and the quality of the final document was excellent. The vendors were complimentary and signed the agreement without modification. The payment options for this service were very fair but as this was a one-off with very little chance of further need to access, we chose the free trail/cancel after 1 week option. This worked perfectly and we now feel churlish that we got such great value and service for nothing. When we offered to pay them something, they just said "give us a review and bear us in mind if you need us again". What great people to deal with and what a superb service

Date of experience: November 14, 2017
Florida
1 review
4 helpful votes
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Trash customer service!
November 15, 2017

The company is trash they have poor customer service the customer service rep spoke right over me simply because I wanted to cancel she tried to tell me that I waited too long and must have forgot to cancel which I did not and by looking at the reviews the poor reviews they like to charge everyone for two months which is 60 something dollars for that two months and you will get ripped off don't waste your time or money trash company if I could write the company A 0 I would!

Date of experience: November 13, 2017
Canada
2 reviews
4 helpful votes
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Ripped off
November 12, 2017

Paid for service and didn't receive it. Tried a charge back with VISA but they said "there isn't enough evidence to prove the services weren't completed". I'm out $500. Be Warned!

Date of experience: November 9, 2017
California
3 reviews
1 helpful vote
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It is such a shame to see the negative reviews from people who failed to be responsible enough to cancel the free trial within the 7 day time frame.
I have used this service MANY times and have always been satisfied with the document, happy with customer service and when I had my own attorney check a lease that I compiled, he said it was legit.
If you use this service and think you can rush along, don't do it. Take your time, be careful, read the agreement for the free trial, don't be a jerk and just call them later to cancel after you FORGET.

This is a great service in a world where so many scams are running rampant.
They work hard and are there to help their clients.

I will be back again and again. MUCH better than Legal Zoom for leases and tenant documents.

Thank you.

Mary Franklin
R3 Industrial Consulting
Elk Grove, California

Date of experience: November 2, 2017
Canada
1 review
1 helpful vote
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Superb Customer Service of Janet
October 22, 2017

Janet was really amazing! I got a very quick response and assistance. I highly commend her for being an excellent professional. Keep up the good work!

Date of experience: October 20, 2017
Arizona
1 review
0 helpful votes
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Stress Reducer
October 20, 2017

As a person with no legal background or real estate experience, I would highly recommend Law Depot for Rental/Lease forms. Prior to this I cut and pasted what I thought was a legal contract. It looked very unprofessional. I rarely, if at all right a review, unless I'm upset. But Law Depot contracts have made the paperwork issue a major stress reliever.

Date of experience: October 18, 2017
Texas
1 review
0 helpful votes
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Fast, professional service.
October 19, 2017

LawDepot.com is the only site I'll use for my legal papers from now on. I had such an incredible experience, I'm not going to change anything about legal document search.

Date of experience: October 17, 2017
Florida
1 review
0 helpful votes
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Professional
October 14, 2017

On point, She thought of an efficient solution that immediately rectified the Problem. I was very happy with the result. Thank-you for having such well trained people on your staff.

Date of experience: October 12, 2017
California
2 reviews
0 helpful votes
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Created Living Trust for a friend for less than $50. The document was signed and notarized by a mobile notary, the day before friend went into a coma. Subsequently,
The document went through the California courts with the help of a paralegal without
Any problems and saved her daughter thousands of dollars and many months of
Probate.

Date of experience: September 27, 2017
GB
1 review
0 helpful votes
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Very good and polite
September 29, 2017

The young lady that I spoke to was very patient with me very, understanding and polite. All in all a very good experience.

Date of experience: September 27, 2017
Tennessee
1 review
0 helpful votes
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Great customor service
September 17, 2017

I did not understand why where was not a place for the third line, I found it about the time you sent me a email, Thank you for your service.

Date of experience: September 14, 2017
Washington
1 review
0 helpful votes
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Great Experience!
September 14, 2017

Excellent. Very clear communication and listened to my request. Resolved my questions quickly. Pleasant experience. Thank you!

Date of experience: September 12, 2017
Maryland
1 review
0 helpful votes
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Divine Reyes
September 4, 2017

I highly commend Divine for the excellent service that she gave me during three different phone calls. She was most helpful with my problems and was very efficient at solving them. I appreciated her patient assistance.
She is an asset to your business!

Date of experience: September 2, 2017
Washington
2 reviews
0 helpful votes
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Monique resolved my problem expeditiously and with a pleasant explanation of my error. Her manner was professional yet both courteous and friendly.

Date of experience: August 15, 2017