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LawDepot

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

LawDepot lets you easily prepare and customize legal documents.

Over two million customers have prepared documents at a fraction of the cost of visiting an attorney. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs. Popular documents include Residential Leases and Eviction Notices, Last Will and Testament, Power of Attorney, Health Care Directives, QuitClaim Deeds, Bill of Sale, Promissory Notes and many more.


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LawDepot Reviews Summary

The company enjoys a strong reputation for its user-friendly website and comprehensive document offerings, which customers find easy to navigate and understand. Many reviews highlight the affordability and efficiency of the services, with a particular emphasis on the thoroughness of the forms provided. However, some customers expressed frustration with payment processing issues, particularly the lack of support for certain credit cards, which led to additional calls for assistance. Overall, while the customer service is generally praised for its friendliness and helpfulness, addressing payment concerns could enhance the customer experience further.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

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North Carolina
1 review
0 helpful votes
Follow Russ C.
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Fairly easy, but still not sure exactly what I just paid for?

Date of experience: January 30, 2024
Divine G. — LawDepot Rep
over a year old

Hello Russ,

We appreciate the review. If you have questions about your account, please contact Customer Support at 1-855-231-8424 Monday to Friday 8 am- 7 pm ET. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Australia
1 review
0 helpful votes
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A very important part of my business is knowing my contracts are legal and lawfully set out.

Date of experience: January 29, 2024
Divine G. — LawDepot Rep
over a year old

Hello Jose,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Florida
1 review
0 helpful votes
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The questions and guide line where easy to follow.

Date of experience: January 29, 2024
Divine G. — LawDepot Rep
over a year old

Hello Janet,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Kansas
1 review
0 helpful votes
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Easy to follow and provides the necessary questions

Date of experience: January 29, 2024
Divine G. — LawDepot Rep
over a year old

Hello Justin,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Oklahoma
16 reviews
33 helpful votes
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TIME WASTING liars
February 5, 2024

I googled for a free land contract, and their Google search result clearly says download for free today. Then you put the information in, and you get to the end, and they will not let you make a free account. IT IS NOT FREE, AND THE GOOGLE SEARCH IS A PAID LIAR.

Date of experience: January 28, 2024
Australia
1 review
0 helpful votes
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Very easy and particularly appreciated being able to skip steps not relevant or needing further consideration on my part.

Date of experience: January 28, 2024
Divine G. — LawDepot Rep
over a year old

Hello Adam,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

California
1 review
0 helpful votes
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Trying to edit and somehow missed it and cant find how to go back

Date of experience: January 27, 2024
Divine G. — LawDepot Rep
over a year old

Hello Abi,

You can take the steps below to make a change to a document:

- Sign in to your LawDepot (https://www.lawdepot.com/) account

- Hover over your email address at the top right-hand side of the page.

- Click on "My Documents" from the drop down menu.

- Locate the document you want to access and click on its name to open the file.

- Click on Change Answers

- Go through the questionnaire to look for the information you want to change or edit by clicking Save & Continue.

If you have any further questions, please don't hesitate to let us know.

Regards,

Divine
Customer Support

North Carolina
1 review
0 helpful votes
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I needed to create a contract document as an independent and this is exactly what I needed. LawDepot made this so easy. I will definitely be using this website again for any other needs I have.

Date of experience: January 26, 2024
Divine G. — LawDepot Rep
over a year old

Hello Victoria,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Texas
2 reviews
0 helpful votes
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Law Depot is the best
January 25, 2024

Law Depot is the best. Been great for me for years.

Date of experience: January 24, 2024
Divine G. — LawDepot Rep
over a year old

Hello Anthony,

That is such a pleasure to hear. We appreciate the review and thank you for being one of our loyal customers.

Regards,

Divine
Customer Support

Michigan
1 review
0 helpful votes
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I wish deal was the 5 year access as my previous purchase :/

Date of experience: January 24, 2024
Divine G. — LawDepot Rep
over a year old

Hello Barbara,

Thank you for your feedback. You can definitely re-subscribe once your access expires.

Regards,

Divine
Customer Support

California
1 review
0 helpful votes
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Nice format easy to use covered all necessary areas

Date of experience: January 21, 2024
Divine G. — LawDepot Rep
over a year old

Hello Evelyn,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Australia
1 review
0 helpful votes
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It was easy to read, and I was impressed that one can "skip" and come back to that question later. That gives time to think more clearly about these matters. The price is very affordable and attractive as well. Thank you.

Date of experience: January 16, 2024
Divine G. — LawDepot Rep
over a year old

Hello Daniel,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

North Carolina
1 review
0 helpful votes
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So far, it has been user friendly to access some simple forms on topics that were striaght foward. I looked up the topic and it was easy to fill out.

Date of experience: January 14, 2024
Divine G. — LawDepot Rep
over a year old

Hello Jerry,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Georgia
1 review
0 helpful votes
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Excellent Website, easy to navigate and work in. Clear, concise instructions. Glad we chose Law Depot.

Date of experience: January 12, 2024
Divine G. — LawDepot Rep
over a year old

Hello Jenn,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Pennsylvania
1 review
0 helpful votes
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Add more tutorials for information for particular state laws and regulations in creating the documents. Information is somewhat vague

Date of experience: January 12, 2024
Divine G. — LawDepot Rep
over a year old

Hello Eric,

Our document template software is a tool that allows customers to create agreements, not an all-encompassing solution that does everything for the end user. The expectation is that customers are responsible for awareness of special requirements in their jurisdiction. While we may try to help customers by making common answer suggestions or providing information in frequently asked questions, ultimately, it is up to the customer to know what their fact situation requires or to get the assistance of local legal counsel. The question template is intended to accommodate the majority of end users and to give them the flexibility to create a document that will work for them. The customer drafts, creates and edits the document as they feel is best.

We appreciate the feedback, and thank you for visiting our site.

Regards,

Divine
Customer Support

Canada
1 review
1 helpful vote
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Poor experience
February 3, 2024

Poor after service experience. New comers be aware on name of free first week trial I loosed my money. Rude agent interaction. Agent wants ready to listen any concerns

Date of experience: January 10, 2024
Nebraska
1 review
0 helpful votes
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I like your services so far, but wish you were to inform customers payment is required before taking the time making a resume and it not being useful until payment. I paid for rental agreement documents for a year and thought that covered all your services. I won't suggest this site to friends and family.

Date of experience: December 29, 2023
Divine G. — LawDepot Rep
over a year old

Hello Michael,

Looking at your chosen service, you picked the Basic License, which gives you access to create, edit, print and download only one type of document for a certain time. We have two other subscriptions that allow you full access to all documents we have online. You can select either the Free Trial for one week. If you cancel it within seven days, no charge will be billed to you. If you go beyond 7 days, it automatically renews to a monthly subscription for $35.00. We also offer the Yearly subscription, which renews every year and gives you full access to all documents we offer online for $107.88. We are sorry if our site does not meet your expectations. However, all details of our services were explained to you before you selected the service. A confirmation email of the chosen service was also sent to you after you signed up. All this information was provided so you would make an informed purchase decision. The user is responsible for the service selection and the usage of our services.

We appreciate your feedback and thank you for using our site.

Regards,

Divine
Customer Support

Oregon
1 review
0 helpful votes
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It was easy to prepare the Promissory Note. And I like that I was able to edit it before printing.

Date of experience: December 28, 2023
Divine G. — LawDepot Rep
over a year old

Hello James,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Michigan
1 review
0 helpful votes
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I have found the services of Law Depot very easy to follow while producing my own revocable living trust and supporting deeds and wills. I highly recommend this company as a resource. Mike W, Michigan

Date of experience: December 21, 2023
Divine G. — LawDepot Rep
over a year old

Hello Jonathan,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

New York
1 review
0 helpful votes
Follow Brenda V.
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Please add additional lines/page for customized terms.

Date of experience: December 20, 2023
Divine G. — LawDepot Rep
over a year old

Hello Brenda,

We appreciate the 5 star review. Please contact Customer Support at 1-855-231-8424 Monday to Friday at 8 am- 7 pm ET to assist you.

Regards,

Divine
Customer Support