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From the business
LawDepot lets you easily prepare and customize legal documents.
Over two million customers have prepared documents at a fraction of the cost of visiting an attorney. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs. Popular documents include Residential Leases and Eviction Notices, Last Will and Testament, Power of Attorney, Health Care Directives, QuitClaim Deeds, Bill of Sale, Promissory Notes and many more.
LawDepot Reviews Summary
The company enjoys a strong reputation for its user-friendly website and comprehensive document offerings, which customers find easy to navigate and understand. Many reviews highlight the affordability and efficiency of the services, with a particular emphasis on the thoroughness of the forms provided. However, some customers expressed frustration with payment processing issues, particularly the lack of support for certain credit cards, which led to additional calls for assistance. Overall, while the customer service is generally praised for its friendliness and helpfulness, addressing payment concerns could enhance the customer experience further.
This summary is generated by AI, based on text from customer reviews
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I think you should ask me once I have completed my document.
Hello Jack,
We appreciate the review. Thank you for being one of our loyal customers.
Regards,
Divine
Customer Support
Seems to be just what I need for typing a legal proceeding.
Hello Andrea,
Thank you for the 5-star rating. We appreciate you using our documents for your legal proceedings.
Regards,
Divine
Customer Support
Very easy to use. Seems to cover everything and things I didn't think of.
Hello Donna,
We appreciate the review. Thank you for using LawDepot.
Regards,
Divine
Customer Support
Straight forward and simple process, well explained.
Hello Cath,
We appreciate the review. Thank you for using LawDepot.
Regards,
Divine
Customer Support
.I paid already. 64.00 a month ago. Why do I have to pay again?
Second time I've used this product and very satisfied
Hello Steven,
We appreciate the review. Thank you for being one of our loyal customers.
Regards,
Divine
Customer Support
Great documentation and the and the web interface is easy to use.
Hello Lisa,
Thank you for the great feedback. We are glad you had a good experience using our site.
Regards,
Divine
Customer Support
Seemed to be simple to prepare. Hopefully following review by legal counsel all is complete and binding.
Hello Juan,
We appreciate the review. Thank you for using LawDepot.
Regards,
Divine
Customer Support
Finding LawDepot has made me confident to enter into agreements with other people and businesses without having to constantly engage with lawyers. Thanks Law Depot, for allowing small businesses access to the law at an affordable price.
Hello Julia,
Thank you for the 5-star rating. We appreciate you using our site for all your legal document needs.
Regards,
Divine
Customer Support
Easy and user-friendly. Thank you for the assurances and help.
Hello Gloria,
We appreciate the review. Thank you for using LawDepot.
Regards,
Divine
Customer Support
It's the first time that I'm using the services and it's been easy and very helpful so far.
Hello Emily,
Thank you for the great feedback. We are glad you had a good experience using our site.
Regards,
Divine
Customer Support
Love LawDepot but it's too expensive for the size of my business.
Hello Nancy,
Thank you for the feedback. We have other subscriptions available that may suit your needs. Please contact Customer Support at 1-855-231-8424 Monday to Friday at 8 am -7 pm ET for details.
Regards,
Divine
Customer Support
Your system did not accept my VISA Debit Card, which I use for every other purchase I make. That causes me great inconvenience in having to transfer funds using non-local banking institutions. Please FIX this!
Hello Bryan,
We are sorry to hear that. An error message processing a credit card or debit card can occur for the following reasons:
- We do not accept Discover cards or gift cards/prepaid cards.
- A LawDepot account has not been created.
- Your financial institution has issued an International Purchase hold. You would have to contact your bank to remove the hold temporarily.
Let us know if the issue persists after following the above instructions.
Regards,
Divine
Customer Support
The document I was looking for was easy to find and just as easy to fill out. Thank you for taking what I thought would be an impossible task to an unexpected pleasant experience
Hello Barbara,
Thank you for the great feedback. We are glad you had a good experience using our site.
Regards,
Divine
Customer Support
Quick, easy and simple to understand. Will be using again for my document needs.
Hello Cheryl,
We appreciate the review. Thank you for using LawDepot.
Regards,
Divine
Customer Support
Check out options are super confusing, especially if you want a bundle. People are also SO sick of paying subscription fees- the monthly subscription options are dumb and should be removed as they complicate everything. It's intimidating enough as is without adding that.
Hello Eugene,
I am sorry if you are confused with the selections. There are definitions of the services we offer in each selection. If you need assistance understanding each service we offer, please contact Customer Support at 1-855-231-8424 Monday to Friday, 8 am to 7 pm ET.
Regards,
Divine
Customer Support
Its been very easy, although i need to edit my original, but it gave me that option. Thanks
Hello Russell,
Thank you for the 5-star rating. We appreciate you visiting our site. If you need assistance, please contact Customer Support at 1-855-231-8424 Monday to Friday, 8 am -7 pm ET.
Regards,
Divine
Customer Support
Excellent n user friendly program for setting up a living trust.
A little unsure if this is good enough. Also my fault that I Was trying to use discover card and realized you did not except discover
Hello Daniel,
Thank you for the feedback. Unfortunately, we do not accept Discover cards. You will find the accepted mode of payment on the order page itself. If you need assistance, please contact Customer Support at 1-855-231-8424 Monday to Friday from 8 am -7 pm ET.
Regards,
Divine
Customer Support
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Sara,
We appreciate you taking the time to leave a review. We hope you can return and leave another review once you have completed your document.
Regards,
Divine
Customer Support