Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of LawDepot

LawDepot

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

LawDepot lets you easily prepare and customize legal documents.

Over two million customers have prepared documents at a fraction of the cost of visiting an attorney. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs. Popular documents include Residential Leases and Eviction Notices, Last Will and Testament, Power of Attorney, Health Care Directives, QuitClaim Deeds, Bill of Sale, Promissory Notes and many more.


How would you rate LawDepot?
grey stargrey stargrey stargrey stargrey star

LawDepot Reviews Summary

The company enjoys a strong reputation for its user-friendly website and comprehensive document offerings, which customers find easy to navigate and understand. Many reviews highlight the affordability and efficiency of the services, with a particular emphasis on the thoroughness of the forms provided. However, some customers expressed frustration with payment processing issues, particularly the lack of support for certain credit cards, which led to additional calls for assistance. Overall, while the customer service is generally praised for its friendliness and helpfulness, addressing payment concerns could enhance the customer experience further.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Benjamin T.
Unfollow Benjamin T.
Share Review
Report Review

Ok, not computer comfortable
May 23, 2024

Ok, not computer comfortable. 84 years old. But hopefully this will work.

Date of experience: May 13, 2024
Divine G. LawDepot Rep
over a year old

Hello Benjamin,

Thank you for leaving us a review. We appreciate you using our site even if you are technically challenged. If you need assistance, please contact Customer Support at 1-855-231-8424 Monday to Friday 8 am- 7pm ET.

Regards,

Divine
Customer Support

Texas
2 reviews
0 helpful votes
Follow Gina D.
Unfollow Gina D.
Share Review
Report Review

Loves this free form input and how it saves all information

Date of experience: May 4, 2024
Divine G. LawDepot Rep
over a year old

Hello Gina,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Illinois
1 review
0 helpful votes
Follow Debra I.
Unfollow Debra I.
Share Review
Report Review

It works for me and what I need to get done in a timely manner.

Date of experience: April 25, 2024
Divine G. LawDepot Rep
over a year old

Hello Debra,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Australia
1 review
0 helpful votes
Follow Sophia N.
Unfollow Sophia N.
Share Review
Report Review

Positive
May 7, 2024

Positive. Easy to follow. Just what's required to feel secure.

Date of experience: April 24, 2024
Divine G. LawDepot Rep
over a year old

Hello Sophia,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

California
1 review
0 helpful votes
Follow Scott B.
Unfollow Scott B.
Share Review
Report Review

Having this tool to use for our lease agreements has been a great resource at very little cost. Thank you!

Date of experience: April 21, 2024
Divine G. LawDepot Rep
over a year old

Hello Scott,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

New York
1 review
0 helpful votes
Follow Denise I.
Unfollow Denise I.
Share Review
Report Review

It was pretty east to create my living trust and will

Date of experience: April 21, 2024
Maryland
1 review
0 helpful votes
Follow David P.
Unfollow David P.
Share Review
Report Review

It has been easy enough to follow directions and fill in blanks. However I don't know how to upload my documents, nor do I know how it works after that.

Date of experience: April 20, 2024
Divine G. LawDepot Rep
over a year old

Hello David,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Australia
1 review
0 helpful votes
Follow Harry S.
Unfollow Harry S.
Share Review
Report Review

Easy step by step guidance to complete and customise my document

Date of experience: April 15, 2024
Divine G. LawDepot Rep
over a year old

Hello Harry,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Oregon
1 review
0 helpful votes
Follow Sharon A.
Unfollow Sharon A.
Share Review
Report Review

So far everything on the form has been user friendly.

Date of experience: April 11, 2024
Divine G. LawDepot Rep
over a year old

Hello Sharon,

Thank you for the feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Florida
1 review
0 helpful votes
Follow Mark A.
Unfollow Mark A.
Share Review
Report Review

Easy to understand and fill out properly with good instructions.

Date of experience: April 11, 2024
Divine G. LawDepot Rep
over a year old

Hello Mark,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Arkansas
1 review
0 helpful votes
Follow Dorothy K.
Unfollow Dorothy K.
Share Review
Report Review

My experience using your services this time is the same as last time, perfect, easy to use always. Thank you.

Date of experience: April 10, 2024
Divine G. LawDepot Rep
over a year old

Hello Dorothy,

We appreciate the review. Thank you for being one of our loyal customers.

Regards,

Divine
Customer Support

Mexico
1 review
0 helpful votes
Follow Larry I.
Unfollow Larry I.
Share Review
Report Review

Es agradable la ayuda brindada,me gusto por el momento, lo recomendare

Date of experience: April 6, 2024
Divine G. LawDepot Rep
over a year old

Hola,

Gracias por la reseña positiva. Apreciamos que utilice nuestro sitio.

Saludos,

Divine
Atención al cliente

Australia
1 review
0 helpful votes
Follow Virginia S.
Unfollow Virginia S.
Share Review
Report Review

Good format
April 16, 2024

Good format. Covers most end of life concerns. Easy to use.

Date of experience: April 6, 2024
Divine G. LawDepot Rep
over a year old

Hello Virginia,

Thank you for the great feedback. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Alabama
1 review
0 helpful votes
Follow Eric H.
Unfollow Eric H.
Share Review
Report Review

OMG
April 15, 2024

OMG- this is the best thing on the Internet. It will still cost fees to do things with the state but at least my family knows what to do and everything is legally handled!

Date of experience: April 5, 2024
Divine G. LawDepot Rep
over a year old

Hello Eric,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Australia
1 review
0 helpful votes
Follow Chris H.
Unfollow Chris H.
Share Review
Report Review

Very quick and easy to understand & follow the document

Date of experience: March 30, 2024
Divine G. LawDepot Rep
over a year old

Hello Chris,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

North Carolina
1 review
0 helpful votes
Follow Jordan H.
Unfollow Jordan H.
Share Review
Report Review

Buying bundle and then not getting additional pages for different documents paid foe is not clear. I will call during business hours for help

Date of experience: March 30, 2024
Divine G. LawDepot Rep
over a year old

Hello Jordan,

Thank you for the review. Our records show you purchased the Estate Bundle, which is for Estate documents only. Unfortunately, I do not quite understand what you mean by getting additional pages. Please contact Customer Service at 1-855-231-8424 Monday to Friday from 8 am -7 pm ET.

Regards,

Divine
Customer Support

Pennsylvania
1 review
0 helpful votes
Follow Megan K.
Unfollow Megan K.
Share Review
Report Review

My needs are simple, the living will document is simple, information is easy to fill in.

Date of experience: March 23, 2024
Divine G. LawDepot Rep
over a year old

Hello Megan,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Australia
1 review
0 helpful votes
Follow Brenda V.
Unfollow Brenda V.
Share Review
Report Review

Perhaps a bit more info on each page explaining what it exactly means would help.

Date of experience: March 21, 2024
Divine G. LawDepot Rep
over a year old

Hello Brenda,

Our document template software is a tool that allows customers to create agreements, not an all-encompassing solution that does everything for the end user. Customers are expected to be responsible for awareness of special requirements in their jurisdiction. While we may try to help customers by making common answer suggestions or providing information in frequently asked questions, ultimately, it is up to the customer to know what their fact situation requires or to get the assistance of local legal counsel. The question template is intended to accommodate the majority of end users and to give them the flexibility to create a document that will work for them. The customer creates and edits the document as they feel is best.

We appreciate your feedback. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Czechia
1 review
0 helpful votes
Follow Jakub F.
Unfollow Jakub F.
Share Review
Report Review

Really bad experience here, they have poor customer service and moreover clear "got you" money policies. All in all, will never return to them.

Date of experience: March 19, 2024
Ohio
1 review
0 helpful votes
Follow Sara X.
Unfollow Sara X.
Share Review
Report Review

I think you should ask me once I have completed my document.

Date of experience: March 18, 2024
Divine G. LawDepot Rep
over a year old

Hello Sara,

We appreciate you taking the time to leave a review. We hope you can return and leave another review once you have completed your document.

Regards,

Divine
Customer Support