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LawDepot

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

LawDepot lets you easily prepare and customize legal documents.

Over two million customers have prepared documents at a fraction of the cost of visiting an attorney. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs. Popular documents include Residential Leases and Eviction Notices, Last Will and Testament, Power of Attorney, Health Care Directives, QuitClaim Deeds, Bill of Sale, Promissory Notes and many more.


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LawDepot Reviews Summary

The company enjoys a strong reputation for its user-friendly website and comprehensive document offerings, which customers find easy to navigate and understand. Many reviews highlight the affordability and efficiency of the services, with a particular emphasis on the thoroughness of the forms provided. However, some customers expressed frustration with payment processing issues, particularly the lack of support for certain credit cards, which led to additional calls for assistance. Overall, while the customer service is generally praised for its friendliness and helpfulness, addressing payment concerns could enhance the customer experience further.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Arkansas
1 review
0 helpful votes
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So far, I have no reason to complain. I may have issues later, and if so, I hope they are not major and can be resolved quickly. Thank you. Lola

Date of experience: March 26, 2025
Divine G. — LawDepot Rep
over a year old

Hello,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

California
1 review
0 helpful votes
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Very easy to use interview format system. Multiple subscription options or pay as you go options for legal documents. Perfect for me,

Date of experience: March 26, 2025
Divine G. — LawDepot Rep
over a year old

Hello Tom,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Pennsylvania
1 review
0 helpful votes
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Easy to follow
April 5, 2025

Easy to follow. I just hope I put the correct answers in the right place.

Date of experience: March 26, 2025
Divine G. — LawDepot Rep
over a year old

Hello Christine,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

South Carolina
1 review
0 helpful votes
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It was a lot easier to develop documents than I thought it would be.

Date of experience: March 25, 2025
Divine G. — LawDepot Rep
over a year old

Hello Sam,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

BA
1 review
0 helpful votes
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Very efficient simple and practical...5 minutes to create contract!

Date of experience: March 25, 2025
Divine G. — LawDepot Rep
over a year old

Hello Kevin,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Colorado
1 review
0 helpful votes
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So far, this is easy to use and much more affordable. I will suggest to friends and family.

Date of experience: March 25, 2025
Divine G. — LawDepot Rep
over a year old

Hello Ed,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Florida
2 reviews
0 helpful votes
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Very easy and convenient
April 4, 2025

Very easy and convenient. Easy to navigate, cost is reasonable

Date of experience: March 24, 2025
Divine G. — LawDepot Rep
over a year old

Hello Barbara,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

California
1 review
0 helpful votes
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The questions were to the point and help, that is, explanation was readily available.

Date of experience: March 24, 2025
Divine G. — LawDepot Rep
over a year old

Hello Ray,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Florida
1 review
0 helpful votes
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Good Format, fast and efficient, easy to understand and complete/update

Date of experience: March 23, 2025
Divine G. — LawDepot Rep
over a year old

Hello Willie,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Louisiana
1 review
0 helpful votes
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Quick and easy
April 2, 2025

Quick and easy. Thank you, Thank you, I really appreciate it.

Date of experience: March 23, 2025
Divine G. — LawDepot Rep
over a year old

Hello Paul,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Virginia
1 review
0 helpful votes
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I want my document and you will not give it to me. I am tired of you not giviing what I have payed for

LawDepot attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 22, 2025
Michigan
1 review
0 helpful votes
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Easy to understand and easy to complete the form. Hopefully will be useful at time of our passing.

Date of experience: March 22, 2025
Divine G. — LawDepot Rep
over a year old

Hello Stephen,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Pennsylvania
1 review
0 helpful votes
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Law Depot is a great option for my small business! Quick Cheap and covers all of the options I needed in document preparation

Date of experience: March 22, 2025
Divine G. — LawDepot Rep
over a year old

Hello Charlotte,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Georgia
1 review
0 helpful votes
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Very easy to use
April 1, 2025

Very easy to use. Will be using this template for future needs.

Date of experience: March 21, 2025
Divine G. — LawDepot Rep
over a year old

Hello John,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

New York
1 review
0 helpful votes
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Very Easy to fill out!
March 31, 2025

Very Easy to fill out! Extremely clear and customer friendly!

Date of experience: March 21, 2025
Divine G. — LawDepot Rep
over a year old

Hello Katherine,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Colorado
1 review
0 helpful votes
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I am trying to make it easier for my children when I pass away.

Date of experience: March 21, 2025
Divine G. — LawDepot Rep
over a year old

Hello Nick,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Florida
1 review
0 helpful votes
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Very Simple to use and set up at reasonable cost, allows changes up to ten years.

Date of experience: March 21, 2025
Divine G. — LawDepot Rep
over a year old

Hello Dylan,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

California
1 review
0 helpful votes
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Both the documents I and revocable trust were a little difficult to maneuver and I was hamstrung by the not very clear boxes. Are there no instructions to guide a first time user? Thank you, Robert Hirschman

Date of experience: March 20, 2025
Linda S. — LawDepot Rep
1 month ago

Hello Alexis, thank you for sharing your courteous and constructive feedback. We truly appreciate your recognition and take your comments regarding clarity and guidance seriously, as we continue to improve our documents to make them more user-friendly for all clients. Please feel free to reach out anytime for assistance — we're always here to help.

Sincerely,
Linda
Customer Support


In addition to the will I would like to prepare a living trust but I don't seem to be able to get to the right page. Every time I look for the trust page it takes me back to the pour over will document.

Date of experience: March 19, 2025
Iowa
1 review
0 helpful votes
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Very easy process
March 30, 2025

Very easy process. Quick and no hassle for rental properties.

Date of experience: March 20, 2025
Divine G. — LawDepot Rep
over a year old

Hello Joe,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

New York
1 review
0 helpful votes
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Overall a good experience
March 29, 2025

Overall a good experience. It's very conconvenience, you can draft the lease whenever you have time.

Date of experience: March 19, 2025
Divine G. — LawDepot Rep
over a year old

Hello Lauren,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support