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LawDepot

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

LawDepot lets you easily prepare and customize legal documents.

Over two million customers have prepared documents at a fraction of the cost of visiting an attorney. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs. Popular documents include Residential Leases and Eviction Notices, Last Will and Testament, Power of Attorney, Health Care Directives, QuitClaim Deeds, Bill of Sale, Promissory Notes and many more.


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LawDepot Reviews Summary

The company enjoys a strong reputation for its user-friendly website and comprehensive document offerings, which customers find easy to navigate and understand. Many reviews highlight the affordability and efficiency of the services, with a particular emphasis on the thoroughness of the forms provided. However, some customers expressed frustration with payment processing issues, particularly the lack of support for certain credit cards, which led to additional calls for assistance. Overall, while the customer service is generally praised for its friendliness and helpfulness, addressing payment concerns could enhance the customer experience further.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Colorado
2 reviews
0 helpful votes
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Very easy to complete
March 29, 2025

Very easy to complete. Only problem was not accepting debt cards.

Date of experience: March 19, 2025
Divine G. — LawDepot Rep
over a year old

Hello Donald,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

California
1 review
0 helpful votes
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Very fast and the cost was great
March 29, 2025

Very fast and the cost was great. I thought it would take forever bet took minutes.

Date of experience: March 19, 2025
Divine G. — LawDepot Rep
over a year old

Hello Gary,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Australia
1 review
0 helpful votes
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Very easy form to use, had all the info that i needed to write a basic rental agreement

Date of experience: March 19, 2025
Divine G. — LawDepot Rep
over a year old

Hello Chris,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

California
1 review
0 helpful votes
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I was looking at the Law Depot site and apparently signed up for a free trial when I was just looking to get a single document. Next thing I know, I'm charged $50 for a monthly subscription. I called immediately to explain that I will not be using the service - at all! I asked for a refund and they refused! They said this is their business model. Why would they want to take my hard earned $50 even knowing that I will not use their service? I guess they need this business model to stay in business. That tells me a lot about this company! They are unable to afford to refund my money even though they know I was tricked into a subscription and will not use the service? This isn't the kind of company I want to work with!

LawDepot attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 10, 2025
Australia
1 review
0 helpful votes
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All good all good all good all good all good all good all good all

Date of experience: March 18, 2025
Divine G. — LawDepot Rep
over a year old

Hello Olivia,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

North Carolina
1 review
0 helpful votes
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Easy, quick, gets the job done and explains everything! Good value for 5 yrs. Access to change things!

Date of experience: March 18, 2025
Divine G. — LawDepot Rep
over a year old

Hello Frances,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Australia
1 review
0 helpful votes
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Easy to use when your estate is straight forward. $25 fee for 10yrs full edit access is very reasonable.

Date of experience: March 17, 2025
Divine G. — LawDepot Rep
over a year old

Hello Olivia,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Michigan
1 review
0 helpful votes
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Intuitive and easy to use I highly recommend this legal document creator.

Date of experience: March 16, 2025
Divine G. — LawDepot Rep
over a year old

Hello Dylan,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Minnesota
1 review
0 helpful votes
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Quick and easy to understand
March 26, 2025

Quick and easy to understand. Very clear and understandable instructions and guidance.

Date of experience: March 15, 2025
Divine G. — LawDepot Rep
over a year old

Hello Diane,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

West Virginia
1 review
0 helpful votes
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Great for every type of document you need, business agreement, lease agreement and more..

Date of experience: March 14, 2025
Divine G. — LawDepot Rep
over a year old

Hello Jesse,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Indiana
1 review
0 helpful votes
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Shows we are purchasing a home, we are purchasing vacant land. No way to change that up. Poor execution.

LawDepot attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 14, 2025
Texas
1 review
0 helpful votes
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New to this
March 24, 2025

New to this. As dementia is an ongoing process we hope the documents meet our needs.

LawDepot attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 14, 2025
Illinois
1 review
0 helpful votes
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Still confused
March 24, 2025
Updated review

Still confused. Cannot ask the questions I need answered. I am flying blind

LawDepot attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 14, 2025

I wasn't prompted to get all necessary documents to...
March 24, 2025
Previous review

I wasn't prompted to get all necessary documents to transfer my house into trust

Date of experience: March 14, 2025
Montana
1 review
0 helpful votes
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Ease of selection of forms
March 24, 2025

Ease of selection of forms - fair price - ease of printing - wide selection of forms

Date of experience: March 14, 2025
Divine G. — LawDepot Rep
over a year old

Hello Marie,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Australia
1 review
0 helpful votes
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I just want to print out the whole document but the system won't let me

LawDepot attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 13, 2025
California
1 review
0 helpful votes
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Done thank you for your help and so great that life is great that we are 👍

Date of experience: March 13, 2025
Divine G. — LawDepot Rep
over a year old

Hello Diane,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

New York
1 review
0 helpful votes
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Very Easy!
March 23, 2025

Very Easy! I was able to make changes before I paid to make sure everything was correct.

Date of experience: March 13, 2025
Divine G. — LawDepot Rep
over a year old

Hello Victoria,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

California
1 review
0 helpful votes
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Efficient and does not waste our time. I appreciate your efficiency.

Date of experience: March 13, 2025
Divine G. — LawDepot Rep
over a year old

Hello Diane,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Alabama
1 review
0 helpful votes
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Very easy and helpful thanks for your support and services 👍

Date of experience: March 11, 2025
Divine G. — LawDepot Rep
over a year old

Hello Kathryn,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

California
1 review
0 helpful votes
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I have always appreciated the product and the ease of use! Thank You for doing a good job!

Date of experience: March 11, 2025
Divine G. — LawDepot Rep
over a year old

Hello Will,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support