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From the business
LawDepot lets you easily prepare and customize legal documents.
Over two million customers have prepared documents at a fraction of the cost of visiting an attorney. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs. Popular documents include Residential Leases and Eviction Notices, Last Will and Testament, Power of Attorney, Health Care Directives, QuitClaim Deeds, Bill of Sale, Promissory Notes and many more.
LawDepot Reviews Summary
The company enjoys a strong reputation for its user-friendly website and comprehensive document offerings, which customers find easy to navigate and understand. Many reviews highlight the affordability and efficiency of the services, with a particular emphasis on the thoroughness of the forms provided. However, some customers expressed frustration with payment processing issues, particularly the lack of support for certain credit cards, which led to additional calls for assistance. Overall, while the customer service is generally praised for its friendliness and helpfulness, addressing payment concerns could enhance the customer experience further.
This summary is generated by AI, based on text from customer reviews
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Asking for my rating now is premature. I have not received completed form or instructions to implement the trust.
I like the way my documents are tailored to my home state. Very easy to put in the information and it looks very professional.
Hello Edward,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
It had stated it was a free prenuptial agreement and I am being charged. Perhaps put msg at the beginning and not the end te costs. Thanks
Hello Cath,
We’re sorry for any confusion. Our website clearly outlines that we offer a one-week Free Trial, which can be cancelled at any time within the 7-day period. Based on our records, it appears you opted to purchase your document upfront rather than using the free trial option. Please note that the subscription selection appears at the end of the document process, as we want users to have the opportunity to complete the document first and determine whether it suits their needs before making a commitment.
We hope that clarifies everything.
Regards,
Divine
Customer Support
I like the application but did not know how to navigate when I wanted to go back to the line where I wanted to change. If I could read the lease and click on the line in the lease to bring me back to the input it would have been helpful.
Hello Sharon,
We are sorry to hear that you found our site challenging to navigate. If you need assistance, please call Customer Support at 1-855-231-8424 Monday through Friday, 8 a.m. to 7 p.m. ET.
Regards,
Divine
Customer Support
Somewhat confusing. I don't want to add anything else. But required to.
Hello Angela,
We are sorry to hear that you found our site confusing. If you need assistance, please call Customer Support at 1-855-231-8424 Monday through Friday, 8 a.m. to 7 p.m. ET.
Regards,
Divine
Customer Support
Simple and easy to use
Leaves room for different options
Thanks
Hello Rach,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
Great experience with this site, always here to perform beyond my expectations.
Hello Zachary,
Thank you for the great feedback. We are glad you had a good experience using our site.
Regards,
Divine
Customer Support
This website is great - several important legal documents which are easy to use and very professional
Hello Elijah,
Thank you for the great feedback. We are glad you had a good experience using our site.
Regards,
Divine
Customer Support
My experience with Law Depot has been excellent, so far. The templates are very easy to use.
Hello Andrea,
Thank you for the great feedback. We are glad you had a good experience using our site.
Regards,
Divine
Customer Support
I need to make changes to the terms (to backdate) and I'm not yet sure I even can make those changes although I've already paid.
Hello Rob,
Thank you for your review! While most of our contracts cannot be backdated through the standard process, you do have the option to manually edit the date by accessing the document in the Editor. Please keep in mind that any changes made manually are your responsibility, and we recommend reviewing them carefully, as we cannot guarantee the legal accuracy once edits are made outside the guided process.
We appreciate your feedback and thank you for using our site.
Regards,
Divine
Customer Support
Over all good, would be nice to know cost up front, have been screwed by other companies on the cancel at end of month, so went with the $69.00
One loan agreement, if life was longer i would look for a lower cost for 1 loan paper agreement. 4 star on the high side. Nathan
Hello Nathan,
We appreciate the review. The payment selection is placed at the very end of the process, after you've had a chance to fill out the document. This setup allows customers to try out the website and go through the steps to see if the document meets their needs before committing to a purchase. It’s a way to give you the opportunity to explore the content, understand what’s included, and decide for yourself whether it’s the right fit, without any upfront pressure to pay. If you just want to try it out, a Free Trial is one of the selections. As long as it is cancelled within 7 days, no billing will occur.
We hope that clarifies everything.
Regards,
Divine
Customer Support
Law Depot definitely saves time and money with documents that will suffice any situation.
Hello Sarah,
Thank you for the great feedback. We are glad you had a good experience using our site.
Regards,
Divine
Customer Support
I will know better when I have finished the process. So far so good,
Hello Isabella,
We appreciate the review. Thank you for using LawDepot.
Regards,
Divine
Customer Support
The website is user friendly and easy to use.
I really like the different options.
Hello Lauren,
Thank you for the great feedback. We are glad you had a good experience using our site.
Regards,
Divine
Customer Support
Just what I needed! Easy to understand and fill in the necessary information
Hello Cheryl,
Thank you for the great feedback. We are glad you had a good experience using our site.
Regards,
Divine
Customer Support
Nice and easy to navigate. Like save feature and ability to go back and change.
Hello Louis,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
Thanks I am Looking forward to do my last will with you. Regards
Hello Johnny,
We appreciate the review. Thank you for using LawDepot for your Last Will.
Regards,
Divine
Customer Support
Ii is quick and easy so far. The offered services appears to be cost-effective
Hello Charlotte,
Thank you for the great feedback. We are glad you had a good experience using our site.
Regards,
Divine
Customer Support
Easy to fill out and uncomplicated to understand. I highly recommend Lawdepot.
Hello Mari,
We appreciate the review. Thank you for using LawDepot.
Regards,
Divine
Customer Support
I'm happy to see help that doesn't cost a lot of money, that I don't have, because its not that complicated
Hello Janice,
Thank you for expressing your appreciation for affordable and straightforward assistance. We’re glad we could support you in a way that felt approachable and fast. Your feedback means a lot to us.
Sincerely,
Linda
Customer Support
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Kelly,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support