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LawDepot

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

LawDepot lets you easily prepare and customize legal documents.

Over two million customers have prepared documents at a fraction of the cost of visiting an attorney. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs. Popular documents include Residential Leases and Eviction Notices, Last Will and Testament, Power of Attorney, Health Care Directives, QuitClaim Deeds, Bill of Sale, Promissory Notes and many more.


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LawDepot Reviews Summary

The company enjoys a strong reputation for its user-friendly website and comprehensive document offerings, which customers find easy to navigate and understand. Many reviews highlight the affordability and efficiency of the services, with a particular emphasis on the thoroughness of the forms provided. However, some customers expressed frustration with payment processing issues, particularly the lack of support for certain credit cards, which led to additional calls for assistance. Overall, while the customer service is generally praised for its friendliness and helpfulness, addressing payment concerns could enhance the customer experience further.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

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California
1 review
0 helpful votes
Follow Dan L.
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Great service, great product and great value, highly recommend...

Date of experience: May 2, 2025
Divine G. — LawDepot Rep
11 months ago

Hello Dan,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support


Great service, great products and great value, makes...
April 20, 2025
Previous review

Great service, great products and great value, makes absolutely essential for any property manager..

Date of experience: April 10, 2025
Indiana
1 review
0 helpful votes
Follow Emily K.
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Very convenient and reasonably priced! We will be using this for a large portion of our business and personal needs.

Date of experience: May 2, 2025
Divine G. — LawDepot Rep
11 months ago

Hello Emily,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Ohio
1 review
0 helpful votes
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This really made the whole process easy! Would definitely recommend using this program! Definitely was worth the time and money!

Date of experience: May 2, 2025
Divine G. — LawDepot Rep
11 months ago

Hello Jennifer,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Iowa
1 review
0 helpful votes
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So far so good
May 11, 2025

So far so good. The format was easy and clear with good and easy clarifications.

Date of experience: May 1, 2025
Divine G. — LawDepot Rep
11 months ago

Hello Judith,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Florida
1 review
0 helpful votes
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It was easy and straight forward. The next ten years will be the test if there are changes to bed made.

Date of experience: May 1, 2025
Divine G. — LawDepot Rep
11 months ago

Hello Keith,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Australia
1 review
0 helpful votes
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Very easy to follow for all ages, able to return to document and make any changes if required.

Date of experience: May 1, 2025
Divine G. — LawDepot Rep
11 months ago

Hello Patricia,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Australia
1 review
0 helpful votes
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Straight forward and easy to complete I intend to use this again for my partner

Date of experience: May 1, 2025
Divine G. — LawDepot Rep
11 months ago

Hello Cheryl,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Texas
1 review
0 helpful votes
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I double paid because I didn't realize that I would spend more buying separately and then had to buy 10 yrs plan for $119. Bummer.

LawDepot attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 30, 2025
Missouri
1 review
0 helpful votes
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Pretty easy to follow and reasonable priced compared to other online options

Date of experience: April 30, 2025
Divine G. — LawDepot Rep
11 months ago

Hello Kelly,

Thank you for your feedback! We're glad to hear you found the process easy to follow and our pricing reasonable. We aim to make legal documents simple and accessible—thanks for choosing us!

Regards,

Divine
Customer Support

Pennsylvania
1 review
0 helpful votes
Follow Raymond X.
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Thank You, Customer Services is exceptional! This services is so helpful for small businesses.

Date of experience: April 30, 2025
Divine G. — LawDepot Rep
11 months ago

Hello Raymond,

Thank you so much for your kind words! We're thrilled to hear that you found our customer service exceptional and that our platform has been helpful for your small business.

Regards,

Divine
Customer Support

Illinois
2 reviews
0 helpful votes
Follow Terri V.
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Easy to use!
May 10, 2025

Easy to use! Affordable, all inclusive for my future needs! GREAT site!

Date of experience: April 30, 2025
Divine G. — LawDepot Rep
11 months ago

Hello Terri,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Oregon
1 review
1 helpful vote
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Have used it previously and came back to sign up and use it again so that should tell you something.

Date of experience: April 30, 2025
Divine G. — LawDepot Rep
11 months ago

Hello Pam,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Florida
1 review
0 helpful votes
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Seems accurate, still learning about the service. Let's see more in the future.

Date of experience: April 30, 2025
Divine G. — LawDepot Rep
11 months ago

Hello David,

We appreciate the review. If you need assistance, please contact Customer Support.

Regards,

Divine
Customer Support

Florida
1 review
0 helpful votes
Follow Richard K.
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Straightforward, easy to understand, and complete. Highly recommended.

Date of experience: April 30, 2025
Divine G. — LawDepot Rep
11 months ago

Hello Richard,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Texas
1 review
0 helpful votes
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Everything has been so easy to do which is much appreciated. Thank you

Date of experience: April 29, 2025
Divine G. — LawDepot Rep
11 months ago

Hello Kyle,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Texas
1 review
0 helpful votes
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Because this is confusing, I paid for something I didn't need. Like the quick claim deed. The other types of deeds wasn't exposed until I paid 41.00 for something I can't use. But other than that it was good.

Date of experience: April 29, 2025
Divine G. — LawDepot Rep
11 months ago

Hello Margaret,

We apologize for the confusion. Our website is built as a do-it-yourself platform to give customers the flexibility and control to choose what best suits their needs. We do our best to keep everything clear and transparent—from our Terms of Use to the details provided during the process—so you can feel confident in your decisions. Since everything is user-driven, customers are responsible for the choices and purchases made through their account. If you need clarification regarding your account, please feel free to contact Customer Support.

Regards,

Divine
Customer Support

VI
1 review
0 helpful votes
Follow Adam X.
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I am always satisfied with your service that why I come back over and over.

Date of experience: April 29, 2025
Divine G. — LawDepot Rep
11 months ago

Hello Adam,

We appreciate the review. Thank you for being one of our loyal customers.

Regards,

Divine
Customer Support

Ohio
1 review
0 helpful votes
Follow Catherine S.
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Easy to use hopefully won't need to use this often thanks I will let you know how it goes

Date of experience: April 28, 2025
Divine G. — LawDepot Rep
11 months ago

Hello Catherine,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Bulgaria
1 review
0 helpful votes
Follow Jay Q.
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Easy to use and very helpful for creating legal lawful documents. Speaking of documents, law depot has a massive library of documents to choose from.

They offer fair and competitive prices for the services they offer. They do not try to take advantage of their customers.

Date of experience: April 26, 2025
Divine G. — LawDepot Rep
11 months ago

Hello Jay,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

South Carolina
1 review
0 helpful votes
Follow Joshua K.
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Very convenient to use to get forms not commonly used.
Thank you

Date of experience: April 25, 2025
Divine G. — LawDepot Rep
11 months ago

Hello Joshua,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support