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From the business
LawDepot lets you easily prepare and customize legal documents.
Over two million customers have prepared documents at a fraction of the cost of visiting an attorney. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs. Popular documents include Residential Leases and Eviction Notices, Last Will and Testament, Power of Attorney, Health Care Directives, QuitClaim Deeds, Bill of Sale, Promissory Notes and many more.
LawDepot Reviews Summary
The company enjoys a strong reputation for its user-friendly website and comprehensive document offerings, which customers find easy to navigate and understand. Many reviews highlight the affordability and efficiency of the services, with a particular emphasis on the thoroughness of the forms provided. However, some customers expressed frustration with payment processing issues, particularly the lack of support for certain credit cards, which led to additional calls for assistance. Overall, while the customer service is generally praised for its friendliness and helpfulness, addressing payment concerns could enhance the customer experience further.
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Great service & much needed thank you for this easy system to assist
Quick and efficient way to make a will without having to consult a lawyer.
Hello Timothy,
Thank you so much for your kind words. We're thrilled to hear how quick and efficient you found the process, and we truly appreciate your trust in our services. It means a lot to know we could help make everything straightforward for you.
Regards,
Divine
Customer Support
Great service. Brilliantly easy. I've used this for a few years. It's saved our bacon more than once.
Hello Helen,
Thank you for your continued trust and kind words—knowing we've been there when it counted means a lot to us. We'll keep striving to make every experience as straightforward and reliable as yours has been.
Regards,
Divine
Customer Support
This was easy to understand.
So glad I found this online. Very affordable for everyone.
Hello Julie,
Thank you so much for your feedback. We’re truly happy to hear you found everything clear and affordable—it’s wonderful to know we made the process easier for you. Your feedback means a lot to us!
Regards,
Divine
Customer Support
Short term rental agreement appears to have the depth and options needed for our applications.
Hello Melissa,
Thank you for your thoughtful feedback. We’re glad to hear that the short-term rental agreement met your needs with sufficient depth and options—our team strives to provide well-rounded solutions that serve valuable purposes. Please don’t hesitate to reach out if you need any further assistance!
Regards,
Divine
Customer Support
Easy to use, enough said, besides it is priced fairly. Highly recommend
Ed.
Hello Gary,
Thank you so much for your kind words and recommendation! It’s wonderful to hear that you found everything straightforward and reasonably priced — your support truly means a lot to us.
Regards,
Divine
Customer Support
Difficulty entering password and difficulty setting dates in the lease.
Hello Carolyn,
We’re sorry to hear about the issues you encountered with the password entry and date settings in the lease. Please reach out to our support team directly so we can assist you promptly and ensure your future experience is seamless.
Regards,
Divine
Customer Support
Very easy to do... just answer questions asked and they put everything into a concise document.
Hello Amanda,
Thank you for sharing your experience. We’re glad to hear the process felt simple and straightforward for you, and we appreciate you choosing us!
Regards,
Divine
Customer Support
So far it has been clear and easy to follow. Still have to print and sign.
Hello Aaron,
Thank you for sharing your experience. We're glad the process has been clear and easy to follow so far—please don’t hesitate to reach out if you need any assistance as you complete the final steps. Your feedback really means a lot to us.
Regards,
Divine
Customer Support
Would be nice if didn't have to order all these different documents that I wont' need and then cancel the subscription
Hello Alex,
One of the options on the license selection page was the Basic License, a one-time payment for a single document type. It’s not a recurring subscription, so there’s nothing you need to cancel. We are sorry you missed that information. If you need assistance going through the selection, please let us know.
Regards,
Divine
Customer Support
I haven't received the documents yet but the process was easy.
Hello Lilie,
Thank you so much for sharing your experience. Your document can be accessed right away to print and download. If you need assistance on how to get a copy of your document, you can reach out to Customer Support.
Regards,
Divine
Customer Support
So for so good haven't printed yet or tried to recover documents
Hi Linda,
Thank you so much for sharing your positive impression so far! Whenever you're ready to move forward with printing or document recovery, we’re here to make the process easy and smooth for you. Your feedback truly means a lot!
Regards,
Divine
Customer Support
I found this easy to understand and helpful. Being able to make changes when necessary is a big benefit.
Hello Barbara,
Thank you for sharing your experience! I'm glad to hear you found the process straightforward and that the ability to make changes was a valuable feature for you. Listening to clients like you and providing clarity is what we strive for every day.
Regards,
Divine
Customer Support
Fantastic... So easy to follow... Loved the options given... Rex Julian
Hello,
Thank you so much for your kind words. We’re delighted to hear the process was easy to follow and that the options provided met your needs.
Regards,
Divine
Customer Support
Easy to follow instructions and easy to pay. Great website!
Hello Randy,
Thank you for your kind words and for highlighting how smooth the process was. We’re delighted to hear our website met your needs so well. It means a lot to us to make complicated things easy for you, and we’re here anytime you need assistance in the future.
Regards,
Divine
Customer Support
Easy to use program for creating a Trust. Price seems very reasonable.
Hello Mary,
Thank you for sharing your positive experience with the program. We’re delighted to hear it made creating a Trust straightforward and affordable for you. Your feedback encourages us to continue making legal processes simple and accessible.
Regards,
Divine
Customer Support
I am looking for a lease agreement that I used a couple of years ago.
Hello John,
For assistance, please get in touch with Customer Support.
Regards,
Divine
Customer Support
Hello Kyle,
Thank you for your kind words! We’re thrilled to hear your experience was quick and positive—our team is always here to ensure your needs are met smoothly. If you ever need further assistance, don’t hesitate to reach out.
Regards,
Divine
Customer Support
Easy to follow, all good. Happy with end result.
Thanks Nico.
Hello Diane,
Thank you for your kind words. We are glad to hear the process was clear and that you’re happy with the results. It was a pleasure assisting you!
Regards,
Divine
Customer Support
Easy to follow and very affordable. Very helpful and convenient.
Hello Martha,
We’re thrilled to hear that you found the services easy to follow and affordable. It’s our goal to make the whole process as helpful and convenient as possible, and we look forward to being here whenever you need assistance in the future!
Regards,
Divine
Customer Support
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Jesse,
Thank you so much for recognizing our commitment to simplifying what might seem complex — your appreciation inspires us to keep delivering with care and clarity. We're truly grateful you chose us and pleased our service met your needs with ease.
Regards,
Divine
Customer Support