Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of LawDepot

LawDepot

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

LawDepot lets you easily prepare and customize legal documents.

Over two million customers have prepared documents at a fraction of the cost of visiting an attorney. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs. Popular documents include Residential Leases and Eviction Notices, Last Will and Testament, Power of Attorney, Health Care Directives, QuitClaim Deeds, Bill of Sale, Promissory Notes and many more.


How would you rate LawDepot?
grey stargrey stargrey stargrey stargrey star

LawDepot Reviews Summary

The company enjoys a strong reputation for its user-friendly website and comprehensive document offerings, which customers find easy to navigate and understand. Many reviews highlight the affordability and efficiency of the services, with a particular emphasis on the thoroughness of the forms provided. However, some customers expressed frustration with payment processing issues, particularly the lack of support for certain credit cards, which led to additional calls for assistance. Overall, while the customer service is generally praised for its friendliness and helpfulness, addressing payment concerns could enhance the customer experience further.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Mexico
1 review
0 helpful votes
Follow Thomas Z.
Unfollow Thomas Z.
Share Review
Report Review

Muy facil, pero me falta imprimir el contrato para confirmar que es una maravilla este servicio.

Date of experience: June 4, 2025
Divine G. — LawDepot Rep
10 months ago

Hola Thomas,

Agradecemos tus comentarios. Si necesitas ayuda con la impresión, contáctanos.

Saludos,

Divine
Atención al cliente

New Zealand
2 reviews
1 helpful vote
Follow J P.
Unfollow J P.
Share Review
Report Review

Very easy to write and revise
June 14, 2025

Very easy to write and revise. I have revisited it several times and made changes.

Date of experience: June 4, 2025
Divine G. — LawDepot Rep
10 months ago

Hello JP,

Thank you so much for sharing your experience! We're thrilled to hear that revisiting and revising your documents has been so seamless.

Regards,

Divine
Customer Support

Florida
1 review
0 helpful votes
Follow Mark K.
Unfollow Mark K.
Share Review
Report Review

Everything was ok until I paid my money. Now I can't access my account to print out and review my living Trust. As if the site is now shutdown within 6 hours of my purchase 😤

Date of experience: June 4, 2025
Divine G. — LawDepot Rep
10 months ago

Hello Mark,

We are sorry to hear that. Here's how to print a document:

- Sign in to your LawDepot (https://www.lawdepot.com/) account.

- Hover over your email address at the top right-hand side of the page.

- Select "My Documents" from the drop down menu.

- Choose the document you wish to print.

- Click on the Print icon.

- If your document opens in a new tab or window in your browser, find your browser’s Print command (e.g., print icon, press Ctrl + P on your keyboard)

- Click Print.

Just a heads up, the location of the print commands might differ depending on the browser, operating system, and the specific document viewing interface.

If you have any further questions, please contact Customer Support.

Regards,

Divine
Customer Support

Alabama
1 review
0 helpful votes
Follow Bill M.
Unfollow Bill M.
Share Review
Report Review

Seems to be an efficient website for producing legal documents.

Date of experience: June 3, 2025
Divine G. — LawDepot Rep
10 months ago

Hello Bill,

Thank you for taking the time to share your thoughts. We're glad to hear the website worked efficiently for you, and we’re committed to keeping the process smooth and straightforward. Your feedback means a lot to us!

Regards,

Divine
Customer Support

Australia
1 review
0 helpful votes
Follow George S.
Unfollow George S.
Share Review
Report Review

Printing is not possible even after I have paid for all print options, giving bad server request messages... NOT cool!

Date of experience: June 2, 2025
Divine G. — LawDepot Rep
10 months ago

Hello George,

Here's how to print a document:

- Sign in to your LawDepot (https://www.lawdepot.com/) account.

- Hover over your email address at the top right-hand side of the page.

- Select "My Documents" from the drop-down menu.

- Choose the document you wish to print.

- Click on the Print icon.

- If your document opens in a new tab or window in your browser, find your browser’s Print command (e.g., print icon, press Ctrl + P on your keyboard)

- Click Print.

Just a heads up, the location of the print commands might differ depending on the browser, operating system, and the specific document viewing interface.

If you have any further questions, please contact Customer Support.

Regards,

Divine
Customer Support

New York
1 review
0 helpful votes
Follow Charlotte A.
Unfollow Charlotte A.
Share Review
Report Review

Quick and easy
June 12, 2025

Quick and easy. Law Depot is a user friendly program that allowed me to update my personal documents quickly and efficiently. Now I have some peace of mind.

Date of experience: June 2, 2025
Divine G. — LawDepot Rep
10 months ago

Hello Charlotte,

Thank you so much for taking the time to share your experience! We're thrilled to hear that updating your personal documents was quick and stress-free, and that it gave you peace of mind—that's exactly what we aim for. We truly appreciate your kind words and your trust in our services.

Regards,

Divine
Customer Support

VI
1 review
0 helpful votes
Follow Jesse Y.
Unfollow Jesse Y.
Share Review
Report Review

Great service & much needed thank you for this easy system to assist

Date of experience: June 2, 2025
Divine G. — LawDepot Rep
10 months ago

Hello Jesse,

Thank you so much for recognizing our commitment to simplifying what might seem complex — your appreciation inspires us to keep delivering with care and clarity. We're truly grateful you chose us and pleased our service met your needs with ease.

Regards,

Divine
Customer Support

Australia
1 review
0 helpful votes
Follow Timothy U.
Unfollow Timothy U.
Share Review
Report Review

Quick and efficient way to make a will without having to consult a lawyer.

Date of experience: June 2, 2025
Divine G. — LawDepot Rep
10 months ago

Hello Timothy,

Thank you so much for your kind words. We're thrilled to hear how quick and efficient you found the process, and we truly appreciate your trust in our services. It means a lot to know we could help make everything straightforward for you.

Regards,

Divine
Customer Support

New Zealand
1 review
0 helpful votes
Follow Helen H.
Unfollow Helen H.
Share Review
Report Review

Great service
June 12, 2025

Great service. Brilliantly easy. I've used this for a few years. It's saved our bacon more than once.

Date of experience: June 1, 2025
Divine G. — LawDepot Rep
10 months ago

Hello Helen,

Thank you for your continued trust and kind words—knowing we've been there when it counted means a lot to us. We'll keep striving to make every experience as straightforward and reliable as yours has been.

Regards,

Divine
Customer Support

Oregon
1 review
0 helpful votes
Follow Julie G.
Unfollow Julie G.
Share Review
Report Review

This was easy to understand
June 11, 2025

This was easy to understand.
So glad I found this online. Very affordable for everyone.

Date of experience: May 31, 2025
Divine G. — LawDepot Rep
10 months ago

Hello Julie,

Thank you so much for your feedback. We’re truly happy to hear you found everything clear and affordable—it’s wonderful to know we made the process easier for you. Your feedback means a lot to us!

Regards,

Divine
Customer Support

Maine
1 review
0 helpful votes
Follow Melissa L.
Unfollow Melissa L.
Share Review
Report Review

Short term rental agreement appears to have the depth and options needed for our applications.

Date of experience: May 31, 2025
Divine G. — LawDepot Rep
10 months ago

Hello Melissa,

Thank you for your thoughtful feedback. We’re glad to hear that the short-term rental agreement met your needs with sufficient depth and options—our team strives to provide well-rounded solutions that serve valuable purposes. Please don’t hesitate to reach out if you need any further assistance!

Regards,

Divine
Customer Support

California
1 review
0 helpful votes
Follow Gary T.
Unfollow Gary T.
Share Review
Report Review

Easy to use, enough said, besides it is priced fairly. Highly recommend
Ed.

Date of experience: May 31, 2025
Divine G. — LawDepot Rep
10 months ago

Hello Gary,

Thank you so much for your kind words and recommendation! It’s wonderful to hear that you found everything straightforward and reasonably priced — your support truly means a lot to us.

Regards,

Divine
Customer Support

Wisconsin
1 review
0 helpful votes
Follow Carolyn Z.
Unfollow Carolyn Z.
Share Review
Report Review

Difficulty entering password and difficulty setting dates in the lease.

Date of experience: May 30, 2025
Divine G. — LawDepot Rep
10 months ago

Hello Carolyn,

We’re sorry to hear about the issues you encountered with the password entry and date settings in the lease. Please reach out to our support team directly so we can assist you promptly and ensure your future experience is seamless.

Regards,

Divine
Customer Support

Minnesota
1 review
0 helpful votes
Follow Amanda S.
Unfollow Amanda S.
Share Review
Report Review

Very easy to do...
June 9, 2025

Very easy to do... just answer questions asked and they put everything into a concise document.

Date of experience: May 30, 2025
Divine G. — LawDepot Rep
10 months ago

Hello Amanda,

Thank you for sharing your experience. We’re glad to hear the process felt simple and straightforward for you, and we appreciate you choosing us!

Regards,

Divine
Customer Support

Pennsylvania
1 review
0 helpful votes
Follow Aaron R.
Unfollow Aaron R.
Share Review
Report Review

So far it has been clear and easy to follow. Still have to print and sign.

Date of experience: May 29, 2025
Divine G. — LawDepot Rep
10 months ago

Hello Aaron,

Thank you for sharing your experience. We're glad the process has been clear and easy to follow so far—please don’t hesitate to reach out if you need any assistance as you complete the final steps. Your feedback really means a lot to us.

Regards,

Divine
Customer Support

Florida
1 review
0 helpful votes
Follow Alex X.
Unfollow Alex X.
Share Review
Report Review

Would be nice if didn't have to order all these different documents that I wont' need and then cancel the subscription

Date of experience: May 29, 2025
Divine G. — LawDepot Rep
10 months ago

Hello Alex,

One of the options on the license selection page was the Basic License, a one-time payment for a single document type. It’s not a recurring subscription, so there’s nothing you need to cancel. We are sorry you missed that information. If you need assistance going through the selection, please let us know.

Regards,

Divine
Customer Support

Illinois
2 reviews
0 helpful votes
Follow Lilie A.
Unfollow Lilie A.
Share Review
Report Review

I haven't received the documents yet but the process was easy.

Date of experience: May 28, 2025
Divine G. — LawDepot Rep
10 months ago

Hello Lilie,

Thank you so much for sharing your experience. Your document can be accessed right away to print and download. If you need assistance on how to get a copy of your document, you can reach out to Customer Support.

Regards,

Divine
Customer Support

Texas
1 review
0 helpful votes
Follow Linda I.
Unfollow Linda I.
Share Review
Report Review

So for so good haven't printed yet or tried to recover documents

Date of experience: May 28, 2025
Divine G. — LawDepot Rep
10 months ago

Hi Linda,

Thank you so much for sharing your positive impression so far! Whenever you're ready to move forward with printing or document recovery, we’re here to make the process easy and smooth for you. Your feedback truly means a lot!

Regards,

Divine
Customer Support

Australia
1 review
0 helpful votes
Follow Barbara A.
Unfollow Barbara A.
Share Review
Report Review

I found this easy to understand and helpful. Being able to make changes when necessary is a big benefit.

Date of experience: May 28, 2025
Divine G. — LawDepot Rep
10 months ago

Hello Barbara,

Thank you for sharing your experience! I'm glad to hear you found the process straightforward and that the ability to make changes was a valuable feature for you. Listening to clients like you and providing clarity is what we strive for every day.

Regards,

Divine
Customer Support

Australia
1 review
0 helpful votes
Follow Evelyn R.
Unfollow Evelyn R.
Share Review
Report Review

Fantastic...
June 7, 2025

Fantastic... So easy to follow... Loved the options given... Rex Julian

Date of experience: May 27, 2025
Divine G. — LawDepot Rep
10 months ago

Hello,

Thank you so much for your kind words. We’re delighted to hear the process was easy to follow and that the options provided met your needs.

Regards,

Divine
Customer Support