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From the business
LawDepot lets you easily prepare and customize legal documents.
Over two million customers have prepared documents at a fraction of the cost of visiting an attorney. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs. Popular documents include Residential Leases and Eviction Notices, Last Will and Testament, Power of Attorney, Health Care Directives, QuitClaim Deeds, Bill of Sale, Promissory Notes and many more.
LawDepot Reviews Summary
The company enjoys a strong reputation for its user-friendly website and comprehensive document offerings, which customers find easy to navigate and understand. Many reviews highlight the affordability and efficiency of the services, with a particular emphasis on the thoroughness of the forms provided. However, some customers expressed frustration with payment processing issues, particularly the lack of support for certain credit cards, which led to additional calls for assistance. Overall, while the customer service is generally praised for its friendliness and helpfulness, addressing payment concerns could enhance the customer experience further.
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Easy to follow, all good. Happy with end result.
Thanks Nico.
Easy to follow and very affordable. Very helpful and convenient.
Hello Martha,
We’re thrilled to hear that you found the services easy to follow and affordable. It’s our goal to make the whole process as helpful and convenient as possible, and we look forward to being here whenever you need assistance in the future!
Regards,
Divine
Customer Support
Very good experience. Easy format and payment options. Smooth process.
Hello Kathryn,
Thank you for sharing your positive experience. We’re glad to hear that the process was smooth and convenient for you. Your feedback means a lot, and we look forward to assisting you again in the future.
Regards,
Divine
Customer Support
I have been using Law Depot for many years and they are fantastic!
Hello Martha,
Thank you so much for your continued trust and kind words over the years. It’s truly a pleasure to support you with your legal document needs, and we look forward to serving you well into the future.
Regards,
Divine
Customer Support
So far, so good. The template has been very helpful in outlining a good business plan.
Hello Doris,
We are glad to hear the template is helping you outline your business plan smoothly! Thanks for sharing your positive experience—wishing you continued success as you move forward.
Regards,
Divine
Customer Support
It was an easy transaction. Thee document had a good flow and implemented everything that I needed
Hello Jean,
Thank you for sharing your positive experience. We're delighted the process was smooth and your document met your needs.
Regards,
Divine
Customer Support
Misleading advertisement says free for certain docs - but you still charge - or auto charge
Hello Victoria,
Thank you for your feedback.
We understand how important transparency is when it comes to service charges. To clarify, our offer includes a 7-day free trial, which is indeed the free version of our service. During this period, users have full access and can cancel at any time before the trial ends to avoid charges.
At the time of sign-up, users are presented with three service options, each clearly described, including details about trial periods and pricing after the trial. Additionally, we send confirmation emails outlining the selected option and providing further information to ensure users are fully informed.
We make every effort to communicate these terms clearly during the registration process and via follow-up emails, so that users can make an informed decision and manage their subscriptions accordingly.
If you feel there was any confusion in your experience, we're happy to review your account and assist further. Please reach out to our support team directly, and we’ll be glad to help.
Regards,
Divine
Customer Support
Easy to use for lease agreements and fair pricing for this service
Hello Sylvia,
Thank you for your kind words! We are glad to hear that the process was smooth and the pricing felt fair—we strive to make things straightforward and accessible. We appreciate your feedback and look forward to assisting you again in the future.
Regards,
Divine
Customer Support
Having no experience in those matters, I found the website very good
Hello Sara,
Thank you for your kind words and for trusting us with unfamiliar legal matters. We're here to simplify the process anytime you need assistance, so please don’t hesitate to reach out again in the future.
Regards,
Divine
Customer Support
I want to get started This is taking too long I paid and need to prepare a document
Hello Johnny,
Thank you for your feedback and for choosing us to assist with your documents. Please reach out directly so we can ensure everything gets moving swiftly.
Regards,
Divine
Customer Support
Seems easy for now, I have not seen final product to be able to say if I would recommend to anyone.
Hello Henry,
Thank you for giving us a try and sharing your initial experience. We’re committed to delivering a final product that meets your expectations. Please don’t hesitate to reach out with any questions as you move forward.
Regards,
Divine
Customer Support
Fast, no nonsense, great looking document highly recommend
Hello Jess,
Thank you for highlighting the efficiency and professionalism you experienced; it’s wonderful to hear you are pleased with how everything turned out. We appreciate your recommendation.
Regards,
Divine
Customer Support
Questions didn't seem thorough enough for a business sale document.
Hello Brittany,
Thank you for your feedback. Our document template software is a tool that allows customers to create agreements, not an all-encompassing solution that does everything for the end user. The question template is intended to accommodate the majority of end users and to give them the flexibility to create a document that will work for them.
Customers are expected to be responsible for awareness of special requirements in their jurisdiction.
While we may try to help customers by suggesting common answers or providing information in frequently asked questions, ultimately, it is up to the customer to know what their factual situation requires or to seek the assistance of local legal counsel.
Hope this clarifies.
Regards,
Divine
Customer Support
My experience was great with lawdepot Thank you for helping me with this living trust and taking your time. I don't know what I would've done without you. Thank you for your service.
Hello Tyler,
Thank you so much for your kind words. It’s truly rewarding to know we could support you with your living trust, and we’re here anytime you need assistance in the future. Your encouragement means a lot to us!
Regards,
Divine
Customer Support
Muy buena app muy amigable con el usuario te va guiando y orientando
Hola Nathan,
Agradecemos tu reseña. Gracias por usar LawDepot.
Saludos,
Divine
Atención al cliente
Easy to use. Seems thorough. Lay person unable to evaluate contract without challenge from the other party. But seems thorough.
Hello Sam,
Thank you so much for your feedback. We’re glad you found the process easy and thorough, and we understand that reviewing contracts can feel challenging; always feel free to reach out if you ever want clarity or support.
Regards,
Divine
Customer Support
Excellent product, comprehensive and very reasonably priced.
Hello Jenn,
Thank you for your kind feedback. We're delighted to hear our product met your expectations in both quality and value. Your satisfaction means a lot to us, and we look forward to assisting you again in the future.
Regards,
Divine
Customer Support
Seems user friendly thus far, will see if it prints out in full
Hello Emily,
Thank you for sharing your experience so far—it’s great to hear the process feels user-friendly. If you encounter any issues with printing documents, please reach out so we can assist promptly and ensure everything works smoothly for you.
Regards,
Divine
Customer Support
Fast and Easy process and got exactly what I was looking for.
Hello David,
Thank you so much for your kind words. We're glad to hear the process was quick and met your needs exactly.
Regards,
Divine
Customer Support
Straight forward process for multiple legal documents! I highly recommend LawDepot.
Hello David,
Thank you for sharing your positive experience with our straightforward process. We truly appreciate your recommendation and remain committed to making legal services accessible and stress-free. It’s a pleasure to have your trust.
Regards,
Divine
Customer Support
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Diane,
Thank you for your kind words. We are glad to hear the process was clear and that you’re happy with the results. It was a pleasure assisting you!
Regards,
Divine
Customer Support