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LawDepot.ca Reviews Summary
The company has established a positive reputation for providing a user-friendly platform that simplifies the creation of legal documents, particularly appreciated for its clear instructions and accessibility. Customers frequently highlight the speed and affordability of the service, which effectively meets their needs during complex situations like divorce and property management. However, some users express concerns regarding the limitations of the document templates, such as the need for additional customization options and the perception of high costs after initial promotions. Overall, the feedback indicates a strong customer satisfaction level, coupled with suggestions for enhancing the platform's functionality.
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This is such helpful system for the average person! Thank you!
You gave me an option and that option made sense for both cost and document wise
Hello Jeremy,
Thank you for taking the time to share your experience. We are glad the option provided met your needs both in terms of cost and documentation. Your feedback truly encourages us to keep tailoring our services with practical solutions in mind.
Regards,
Divine
Customer Support
No chance to edit document after printing purchase agreement
Hello Gregory,
You can take the steps below to make a change to a document:
- Sign in to your LawDepot (https://www.lawdepot.com/) account
- Hover over your email address at the top right-hand side of the page.
- Click on "My Documents" from the dropdown menu.
- Locate the document you want to access and click on its name to open the file.
- Click on Change Answers
- Go through the questionnaire to look for the information you want to change or edit by clicking Save & Continue.
If you have any further questions, please don't hesitate to let us know.
Regards,
Divine
Customer Support
So easy to use, a monkey could do it. Love it! Highly recommend
Hello Roger,
Thank you for your enthusiastic recommendation! We're delighted to hear that you found the platform so easy and intuitive to use—we’ve designed it precisely with that goal in mind. Your support means a lot!
Regards,
Divine
Customer Support
I just paid my money and would like to download the living will I paid for, but it' took me away from that page, I can't get it back and you did not email it to me nor allow me to re set a password
Hello Ron,
You can take the following steps to download your document:
- Sign in (https://www.lawdepot.com/signin/)to your LawDepot account.
- Hover over your email address on the top right-hand side of the page
- Select My Documents from the drop-down menu.
- Select the appropriate folder, then the document you want to download.
- Click the Download icon and select your preferred download format.
If you have any further questions, please don't hesitate to let us know. We’re happy to assist.
Regards,
Divine
Customer Support
Great service agreement documents, but not for the business plan
Hello Patricia,
Thank you for your kind words about the service agreement documents. We understand that one solution might not cover every need. Our document template software is a tool that allows customers to create agreements, not an all-encompassing solution that does everything for the end user. The question template is intended to accommodate the majority of end users and to give them the flexibility to create a document that will work for them. Customers are expected to be responsible for awareness of special requirements in their jurisdiction.
While we may try to help customers by making common answer suggestions or providing information in frequently asked questions, ultimately, it is up to the customer to know what their fact situation requires or to get the assistance of local legal counsel.
Hope this clarifies. If you have questions or need assistance with your account, please don't hesitate to contact us.
Regards,
Divine
Customer Support
Was easy to complete. Questions were relevant and covered various scenarios.
Hello Wayne,
Thank you for taking the time to share your experience. We're delighted to hear the process was straightforward and the questions relevant to your needs. Your feedback means a lot and motivates us to keep providing valuable service.
Regards,
Divine
Customer Support
Very easy to use, just answer questions. Very thorough as well.
Hello John,
Thank you for sharing your experience. We're glad to hear the process was straightforward and thorough, and we appreciate your kind words and trust in our service.
Regards,
Divine
Customer Support
Simple straightforward easy to understand and process. Also able to add necessary provisions
Hello Sharon,
Thank you for your kind words and feedback. We’re thrilled to hear that you found the process simple and clear, and we look forward to continuing to assist you with any future document needs.
Regards,
Divine
Customer Support
Hi. I found your Web Site to be very user friendly. The Layout and direction are very useful.
Hello Rachel,
Thank you for taking the time to share your feedback. We're glad you found the website easy to navigate and recognize the effort we put into making it user friendly.
Regards,
Divine
Customer Support
This is a very good service. This is my 3rd time using this Law Order Website.
Do not seem to be able to access my will. Was easy before i paid and then nothing
Hello Russell,
Thank you for reaching out. We are sorry to hear you're having trouble accessing your Will. I'm happy to help you get back into your document.
Once you have an active account, you can access your Will anytime by following these steps:
1. Log in at our website using your email and password
2. Go to “My Documents” in your account
3. Select your Will from the list to view, edit, print, or download
If you are still unable to view it after following the steps, please contact customer support and we'll be glad to assist you further.
Regards,
Divine
Customer Support
Great templates and easy process to create official contracts for my media production services!
Hello Diana,
Thank you so much for your kind words! We’re thrilled to hear that the templates made creating your contracts quick and effortless. It’s a pleasure to support your work in any way we can!
Regards,
Divine
Customer Support
Good and I would use it again. It was informative. Simple to use.
Hello Jeremy,
Thank you for your kind words and trust! We're glad the process was clear and helpful for you.
Regards,
Divine
Customer Support
This is a helpful resource for new landlords! Thank you for this!
Hello Mary,
Thank you so much for your kind words! We’re thrilled to hear the resource has been useful to you as you navigate landlord responsibilities.
Regards,
Divine
Customer Support
A bit confusing, not knowing when and how to print document.
Hello Charles,
We understand it can be a bit confusing knowing when and how to print a document. You can print your document as soon as you are able to sign up for a service. Here’s how:
- Sign in to your LawDepot account: https://www.lawdepot.ca/
- Hover over your email address at the top right-hand side of the page.
- Select "My Documents" from the drop-down menu.
-Choose the document you wish to print.
-Click on the Print icon.
If your document opens in a new tab or window in your browser, use your browser’s print command (for example, click the print icon or press Ctrl + P on your keyboard).
Please note that the location of print commands may vary depending on your browser, operating system, and document viewing interface.
If you have any further questions, don’t hesitate to reach out.
Regards,
Divine
Customer Support
Very helpful, much cheaper than lawyers. I don't wanna enter 50 words. 123 123 123 123 123
Hello Donald,
Thank you for your kind words and for choosing us.
Regards,
Divine
Customer Support
Very easy to use! Good lay out and functions. Highly recommend if your lawyer is on vacation or too busy to deal with you ha!
It's been easy so far. Docs - A little inflexible. Like my partner has children but he didn't want to list them. So we just put in the clause that he does not have any "dependent" children etc. Hope that's enough said.
Hello Matthew,
Thank you for sharing your experience. We're glad to hear the process has been straightforward.
To clarify, our document template software is a tool that allows customers to create agreements, not an all-encompassing solution that does everything for the end user.
The question template is intended to accommodate the majority of end users and to give them the flexibility to create a document that will work for them.
Customers are expected to be responsible for awareness of special requirements in their jurisdiction.
While we may try to help customers by making common answer suggestions or providing information in frequently asked questions, ultimately, it is up to the customer to know what their fact situation requires or to get the assistance of local legal counsel.
Hope this clarifies. We appreciate your feedback.
Regards,
Divine
Customer Support
Slick! Very happy how this simplifies the process of leasing an apartment. Thank you.
Hello Isabella,
We’re so glad to hear the process felt seamless and straightforward for you! Making things simpler and stress-free is exactly what we strive for, and your kind words mean a lot. Thank you for sharing your experience!
Regards,
Divine
Customer Support
I found the web site to be easy and allowed me to quickly to obtain the required documents
Hello Rachel,
Thank you for your kind words! We're really glad to hear the website made it easy and quick for you to get what you needed. Your feedback means a lot as we work to provide the best possible experience.
Regards,
Divine
Customer Support
User-friendly, many documents, affordable, and Canadian
Hi Bill,
Thank you so much for highlighting how easy and affordable you found our service! We're committed to continually making things straightforward and meeting your needs.
Regards,
Divine
Customer Support
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Jeff,
Thank you so much for your kind words! We're so glad to hear the system has been helpful and easy to use. Your positive feedback means a lot to us and motivates us to keep improving.
Regards,
Divine
Customer Support