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LawDepot.ca Reviews Summary
The company has established a positive reputation for providing a user-friendly platform that simplifies the creation of legal documents, particularly appreciated for its clear instructions and accessibility. Customers frequently highlight the speed and affordability of the service, which effectively meets their needs during complex situations like divorce and property management. However, some users express concerns regarding the limitations of the document templates, such as the need for additional customization options and the perception of high costs after initial promotions. Overall, the feedback indicates a strong customer satisfaction level, coupled with suggestions for enhancing the platform's functionality.
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Great option to find all these important documents without going to a costly lawyer
Quick and easy to use the online form comprehensive document appears to cover all concerns
Hello Cath,
Thank you for your kind words. We’re glad the online form was straightforward and comprehensive to meet your needs. Your trust means a lot to us.
Regards,
Divine
Customer Support
I found this to be a very quick and easy way to do a will. I would recommend using this to others.
Hello Marie,
Thank you for sharing your positive experience so kindly. We’re glad to have provided a straightforward way to meet your needs.
Regards,
Divine
Customer Support
The experience was quick and easy now I would like to print my documents
Hello Joseph,
Thank you for your kind words and for sharing your experience. Your feedback is greatly appreciated as we strive to provide excellent service consistently. Please contact Customer Support if you need assistance in printing your documents.
Regards,
Divine
Customer Support
Great product, would l; ike to see if you can eliminate a certain tax
Hello Tom,
Thank you for your feedback. We're glad to hear you’re enjoying the product!
Regarding your question about removing a certain tax from the document, please note that our forms are designed to comply with the laws of your selected jurisdiction. Removing specific clauses or tax-related details may impact the validity or enforceability of the document.
We strongly recommend checking the applicable laws in your area or consulting with a legal professional before making any changes to ensure the document remains legally sound.
If you need help navigating the Editor or understanding a specific section, we're here to assist.
Regards,
Divine
Customer Support
I wish there had been a tutorial to complete each step. I had to google each question to figure out how to respond to the questions.
Hello Sophia,
Thank you for your feedback. We truly appreciate you taking the time to share your experience.
At the moment, we don’t offer a tutorial because each document has a unique questionnaire, tailored to its specific legal purpose. However, we’ve included helpful resources along the way to guide you through the process.
As you complete the form, you’ll notice question marks or FAQ icons on the right-hand side of each page—these provide explanations for the questions being asked. Additionally, you’ll find a Knowledge Base article at the bottom of the first page of the questionnaire, which can offer more context and guidance.
If you ever need assistance navigating the website or run into a technical issue, our Customer Service team is always here to help.
Thanks again for your input—it helps us improve our services.
Regards,
Divine
Customer Support
Can't seem to login - says my email exists but won't accept my password and when I try to reset password it doesn't respond
Hello Johnny,
If you have forgotten your password, take the following steps:
- Go to https://www.lawdepot.com/signin/?page=forgot
- Enter the email address that you used to create an account and click the Reset Password button.
- An email will be sent to the email address associated with your account.
- Check your email inbox, including the spam folder, for the password reset email.
- Follow the instructions provided in the email to reset your password.
If you have any further questions, please don't hesitate to let us know.
Regards,
Divine
Customer Support
I purchased the Last Will & Testament. It was easy to complete, however I don't understand why all the Trustee stuff is on mine when I don't have any minor beneficiaries or trusts set up.
Hello Rach,
Thank you for your feedback. Please contact customer support to help you understand those details.
Regards,
Divine
Customer Support
Pleased with how efficient the process is. I previously shied away from the process of making a will because of the complexity. Law Depot demystified everything.
Hello Bill,
Thank you so much for sharing your experience. We’re delighted to hear the process felt clear and efficient.
Regards,
Divine
Customer Support
Always very expensive but otherwise works well for what I need
Hello Gloria,
Thank you for your feedback! We’re glad to hear that the service works well for your needs. While we understand that pricing is an important consideration, please note that you paid a one-time fee of $44 and change only, which gives you 5 years of access to fill out and use the Lease Agreement any time you need and print many copies as you want, all for 5 Years. The document was carefully created by our in-house legal team and is customized based on the laws of your specific jurisdiction, providing you with a legally binding agreement at a much more affordable price compared to hiring a lawyer. If you have any questions or need further assistance, feel free to reach out — we’re always happy to help!
Regards,
Divine
Customer Support.
The software user friendly and provides guidance as the work progresses.
Hello Juan,
Thank you for highlighting how user-friendly and guiding the software is throughout the pivotal steps. We’re committed to making your experience as intuitive and supportive as possible, and we appreciate you taking the time to share your positive experience with us.
Regards,
Divine
Customer Support
Hello Noah,
Thank you for highlighting how easy it was to get back to your previous document and for appreciating the clear information. It’s great to hear navigation feels smooth and straightforward for you! We’re glad we could make the process so accessible.
Regards,
Divine
Customer Support
Easy to follow, quick to fill out and reasonably priced documents
Hello Abigail,
Thank you so much for sharing your experience. We’re delighted to hear that everything was easy and efficient for you. Your kind words truly motivate us to keep providing top care and value.
Regards,
Divine
Customer Support
Very easy to use and very professional. Very economical as well.
Hello Douglas,
Thank you so much for your kind words. We're thrilled to hear the experience was both easy and professional, and that you found it economical. We look forward to supporting your future needs with trusted and straightforward solutions.
Regards,
Divine
Customer Support
Easy and reasonable cost. I have used Law Depot for years. Thanks for helping.
Hi Jordan,
Thank you so much for your wonderful feedback! It’s great to hear that our service feels both easy to use and affordable for you—helping you over the years means a lot to us.
Regards,
Divine
Customer Support
Quite user friendly and time-saving. I paid for 1 year access and when I go to create a different document a month later it didn't recognize my subscription and I had to pay for the document again.
Hello Wayne,
Thank you for taking the time to share your experience. We're glad you find our service user-friendly and time-saving, but we apologize for the hassle with your subscription recognition. According to your records, you only paid for a basic license to create, edit, print and download one type of legal form. If you were to create other forms or documents, you would have to sign up for a service again. For questions regarding your paid service, please contact Customer Support.
Regards,
Divine
Customer Support
Great product. Very simple and straight forward to complete.
Hello Gregory,
Thank you for your kind words. We're delighted to hear the product felt straightforward and easy to complete.
Regards,
Divine
Customer Support
This service has been very user-friendly, and access to the provincial rental act details is very convenient.
Hello Isabella,
Thank you so much for sharing your positive experience! It’s wonderful to hear that the service setup and access to the information met your needs so seamlessly. Your feedback inspires us to keep improving.
Regards,
Divine
Customer Support
Very helpful and I spoke with a person on the phone that said I could add the amount of acres with the enclosed real estate Offer to Purchase. Thank you!
Hello Megan,
Thank you so much for your kind words. We’re glad our team could address your needs and make the process easier over the phone.
Regards,
Divine
Customer Support
Ease of use, other than this form. Manipulation of agreement would be helpful
Hello William,
Thank you for your thoughtful feedback. We truly appreciate your perspective and are committed to making our agreements more user-friendly. If you need help wit
Regards,
Divine
Customer Support
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Hello Joshua,
We are so glad you found a straightforward and affordable solution that met your needs—it’s exactly why we’re here. Your kind words truly make our day and motivate us to keep providing peace of mind to people like you. Thank you for sharing your experience!
Regards,
Divine
Customer Support