On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
LawDepot.ca Reviews Summary
LawDepot.ca is a legal forms and contracts search platform.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Quick, professional and easy. It is a step by step process with explanations. Can't beat that.
It says "free" but it's not. Does not seem to have integrity doing that.
Hi Denise,
Thank you for your feedback—we understand how the word “free” can feel misleading, and we appreciate the chance to clarify.
LawDepot offers a Free 7‑day trial, which provides temporary access to a full document category at no cost. After the trial, you can choose whether to continue with a paid subscription. We also offer Basic licenses for one‑time documents and Yearly Pro licenses for broader access.
We aim to be transparent with our options and pricing, and we’re sorry for any confusion this caused. If you’d like help reviewing your choices or have questions about your account, we’re happy to help.
Sincerely,
Linda
Customer Support
Was fine at first but after you pay it locks
You out and can't get back in
The customer service is amazing. They need to be given a raise.
Noah, thank you for recognizing our customer service so warmly. We truly appreciate your kind words and are dedicated to continuing this level of support in all interactions. Your encouraging feedback motivates us to keep improving.
Sincerely,
Linda
Customer Support
Easy site navigation, and clear, efficient forms and processes. Highly recommend. Thank you.
Thank you, Gregory, for your kind words and thoughtful feedback. We're glad to hear the process was easy and efficient for you. Your recommendation means a great deal, and we look forward to supporting you whenever you need us in the future.
Sincerely,
Linda
Customer Support
Stupid access portal tells my my old password is incorrect when it created the password in the first place…. I want my money back
Great information and easy to use and understand. I've been using this service for years.
Thank you so much, Gloria, for your really kind words. We're delighted that our service has been straightforward and helpful for you over the years, and we truly appreciate your continued trust. Looking forward to supporting you with trusted resources whenever you need them.
Sincerely,
Linda
Customer Support
Easy to navigate, has everything you need to do your will online
Keith, thank you for sharing your positive experience—the ease and comprehensiveness you described are exactly what we aim to provide. It means a lot to know our services prepared everything you needed smoothly, and we’re here anytime you want to review or update your trusted documents.
Sincerely,
Linda
Customer Support
All good so far, ask after I have used the offering. That is my opinion.
Thank you, Donald—it's great to hear that everything is going well so far. Whenever you’ve had a chance to use the service fully, please don’t hesitate to reach out; we’re here to help with any questions or support. Looking forward to staying in touch!
Sincerely,
Linda
Customer Support
This service is very helpful. I appreciate that I can access this from anywhere.
Thank you so much for your thoughtful comments, Jeff! We're thrilled to hear that remote access has made managing your documents easier, and we're committed to continually making the experience even better for you. Your feedback truly means a lot to us!
Sincerely,
Linda
Customer Support
Easy to complete. Price is right for complete package...
Thank you, Margaret, for your kind words and positive feedback. We're glad the process was easy for you and that you felt you received good value. We truly appreciate your patronage and look forward to assisting you again in the future.
Sincerely,
Linda
Customer Support
Le questionnaire est simple. J'aurais tout de même aimé avoir l'ensemble des questions avant de commencer à répondre et connaitre certaines implication légales/fiscales avant de commencer (par exemple, léguer un REER à un conjoint est libre d'impôt contrairement au leg dudit REER aux enfants, ou s'il n'y a pas de disposition testamentaires précises pour un fond de pension, qu'arrive-t-il, ou qu'est-il inclus dans le patrimoine, etc.).
Merci beaucoup pour votre commentaire pertinent, Helen. Nous sommes ravis que vous ayez trouvé le questionnaire clair et nous apprécions votre suggestion de fournir plus d'informations dès le départ sur les implications juridiques et fiscales; ça nous aide à apporter plus de clarté et de sérénité à tous. Votre point de vue nous encourage à continuer d'améliorer l'expérience utilisateur avec le soin qu'elle mérite.
Cordialement,
Linda
Service à la clientèle
Very easy and straight forward. Glad to have completed the process. Gives me peace of mind
Thank you so much, Eric, for sharing your positive experience! I’m thrilled to hear the process was straightforward and that it brought you peace of mind. Your feedback truly means a lot to us!
Sincerely,
Linda
Customer Support
Nice and quick. I needed to get this done quick and law depot made this possible
Thank you, Kimberly, for sharing your positive experience. We're really glad to hear that we could get everything done quickly when you needed it most, and we're here anytime you require assistance with legal documents in the future. Your time and trust mean a lot to us.
Sincerely,
Linda
Customer Support
I really find using the Law depot contract forms easy to access and to fill out
Thank you so much, Steven, for sharing your positive experience using the contract forms. We’re delighted to hear you find them easy to access and fill out—it’s exactly what we strive for. Your feedback truly motivates us to continue making the process smooth and straightforward.
Sincerely,
Linda
Customer Support
I have been using LawDepot for years. The contracts and forms are easy to follow with simple language.
Bryan, thank you for your kind words and trusting us through the years. We’re committed to providing clear, straightforward documents that make things easier for you and look forward to supporting your needs well into the future.
Sincerely,
Linda
Customer Support
Easy to fill in so far. Have not seen my entire document yet. I have used Law Depot a few years ago and so I am back.
Hi Carol, thank you so much for coming back and sharing your positive experience! We're so glad to hear the process feels easy and straightforward—looking forward to supporting you as you review your entire document. Let us know if you need any assistance along the way!
Sincerely,
Linda
Customer Support
Much better than Docusign. The template didn't work in Docusign so I came back to your site.
Elizabeth, thank you so much for sharing your experience! We’re delighted to hear that coming back to our site was a smart choice for you. It means a lot to know our templates added value where others couldn’t.
Sincerely,
Linda
Customer Support
It is a very easy site to work with. The documents are very clear and gives quite a few choices to help with the process.
Thank you, Patrick, for sharing your feedback. We're glad to hear you found the site easy to use and the options helpful throughout your process. We look forward to supporting your needs again anytime.
Sincerely,
Linda
Customer Support
Great offer good price handy to have well recommend I love it
Thank you, Russ, for sharing your meaningful feedback—it's wonderful to know our service has earned your trust and is one you find valuable. We're committed to providing clear and dependable support every time. Please don’t hesitate to reach out whenever you need assistance.
Sincerely,
Linda
Customer Support
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you, Ray, for your kind words! We're thrilled to hear the process was clear and seamless for you—it’s very satisfying to know our approach made things easy. Your feedback genuinely means a lot to us!
Sincerely,
Linda
Customer Support