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Laser Co

4.6

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From the business

LASER is Australia’s home-grown tech brand (est. 1987) creating everyday electronics that are reliable, great value, and easy to use.

Our range spans audio, home entertainment, smart home, power, and IT accessories—designed in Sydney with local warehousing, fast fulfilment, and responsive customer support.

We partner with leading retailers, online marketplaces, and industry resellers nationwide, backing every product with warranties, rigorous compliance, and a commitment to sustainability. With over 35 years of experience and established teams in Australia, Hong Kong, and China, we bring new technology to customers quickly and responsibly.

Agile and innovative, we stay ahead of emerging trends, tailoring solutions to meet diverse needs. From concept to completion, we focus on quality, service, and tech that works—whether enhancing homes, empowering workspaces, or making life on the go easier, all with a trusted Australian name.


laserco.com.au
Macquarie Park, NSW, Australia
+5
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Laser Co Reviews Summary

Laser Co has a rating of 4.6 stars from 973 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Laser Co most frequently mention fast delivery, great service and shopping experience. Laser Co ranks 10th among Electronics sites.

service
82
value
5
quality
15
This company responds to reviews on average within 13 days

Instant Feedback

1,053 reviews

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Australia
1 review
0 helpful votes
Follow Eddie R.
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Love it had 1 before so I just had to have another I use it in my handbag or if I'm going places where these no power

Date of experience: August 6, 2025
Punit K. Laser Co Rep
7 months ago

Eddie, it’s fantastic to hear you loved your first one so much that you just had to get another! We're thrilled it's becoming a handy companion for you on the go, and we appreciate your continued support. Thank you for sharing your experience!

Australia
1 review
0 helpful votes
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Thank you so much, fast delivery, good quality and best price

Date of experience: August 6, 2025
Punit K. Laser Co Rep
7 months ago

Jamal, thank you for sharing such a wonderful review! We're thrilled our quick delivery and quality products made your experience so positive. Your support means the world to us, and we look forward to serving you again soon.

Australia
1 review
0 helpful votes
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I contacted laser in the hopes of purchasing a spare part. My interactions with the customer service team was seamless and helpful. Not inly could I purchase this part but they listed it on the website for others to purchase. Very impressive! And then my purchase was processed and sent to me very quickly. All round great experience

Date of experience: August 6, 2025
Punit K. Laser Co Rep
8 months ago

Michael, thank you so much for sharing your experience! We’re thrilled to hear that our team made the process smooth and convenient, and that spark has motivated us to help plenty more customers with that spare part. Your kind words truly brighten our day and keep us inspired to deliver the best every time.

Australia
1 review
0 helpful votes
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So easy, quick, and well informed at all stages of purchase process. Product is excellent.
Delivery was quick and tracked.

Date of experience: July 28, 2025
Punit K. Laser Co Rep
8 months ago

Thank you so much, James, for sharing your experience and for your kind words. We're thrilled to hear the process was smooth and that you’re pleased with both the product and delivery. We truly appreciate your support and look forward to serving you again soon!

Australia
1 review
0 helpful votes
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Products arrived very promptly, well packaged
August 12, 2025
Updated review

Products arrived very promptly, well packaged. Customer service was exceptional.

Date of experience: August 2, 2025
Punit K. Laser Co Rep
8 months ago

Thank you so much, Penny, for your kind words! We're delighted to hear that you were pleased with the prompt delivery and packaging, and it’s wonderful to know our customer service made a positive impact. If you ever need anything else, we're here to help!


Very helpful staff
August 4, 2025
Previous review

Very helpful staff. Great communication.

Date of experience: July 24, 2025
Australia
1 review
0 helpful votes
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Internet sites easy to use and navigate, quick turn around with postage. Product excellent and matched description, package well.

Date of experience: August 1, 2025
Punit K. Laser Co Rep
8 months ago

Thank you, Joanne, for sharing your positive experience. It's great to know that the website was clear and shipping prompt, and that the product lived up to your expectations. Please don’t hesitate to reach out if there’s anything else needed or any way we can further improve your next visit.

Australia
1 review
0 helpful votes
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Very good quality products and was delivered on time. Was very pleased with the experience

Date of experience: August 1, 2025
Punit K. Laser Co Rep
8 months ago

Thank you, Liam, for your kind words and acknowledgment of our timely service. We're thrilled to hear about your positive experience and look forward to continuing to provide quality products and reliability for all your future needs.

Australia
1 review
0 helpful votes
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Extremely fast delivery Amazing considering how long...
August 9, 2025
Updated review

Extremely fast delivery Amazing considering how long other items we buy on line elsewhere are a couple of weeks

Date of experience: August 4, 2025
Punit K. Laser Co Rep
8 months ago

Love hearing that, Robyn — we’ll always aim to be worthy of the “always”! Thanks for the kind words and continued support.


Excellent service
August 7, 2025
Previous review

Excellent service

Date of experience: July 27, 2025
Australia
1 review
0 helpful votes
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Fast delivery
August 9, 2025

Fast delivery. I'm happy with the item. Only problem was I couldn't find shipping info until I was in the middle of the purchase.

Date of experience: July 22, 2025
Punit K. Laser Co Rep
8 months ago

E, thank you for your kind words and feedback! We’re glad your item arrived quickly and met your expectations, and we appreciate your note about the shipping information—your experience helps us improve. If you have any other thoughts or need assistance, feel free to reach out anytime.

Australia
1 review
0 helpful votes
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Product is great the control could have bigger buttons for the dvd applications instead of all the numbers but otherwise great product 👍

Date of experience: July 29, 2025
Punit K. Laser Co Rep
8 months ago

Thank you, Alan, for your great feedback and thoughtful suggestion on the remote control design. We're glad you’re pleased with the product overall and will keep your input in mind as we continue to improve. We truly appreciate your support!

Australia
1 review
0 helpful votes
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Easy to order and pay, and very quick delivery, thanks. I was after some simple cables which OfficeWorks and JB didn't have, Laser came up in a Google search and is located nearby, an easy choice.

Date of experience: July 23, 2025
Punit K. Laser Co Rep
8 months ago

Tony, thank you for your kind words and for choosing us when other options didn't have what you needed. We're glad the ordering process was easy and the delivery speedy. We appreciate your feedback and look forward to serving you again soon.

Australia
1 review
0 helpful votes
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Great expereince in terms of use and efficiency. The product is not what I expected. I was expecting the brand and the packaging to be Laser. Dissappointed.

Date of experience: July 18, 2025
Punit K. Laser Co Rep
8 months ago

Thank you, Georgie, for your honest feedback and kind words about the product’s ease of use and efficiency. We truly appreciate your support and will take your thoughts on packaging into careful consideration as we strive to improve every aspect of our offerings. Your satisfaction means a lot to us, and we look forward to serving you again.

Australia
1 review
0 helpful votes
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Delivered correctly as per instructions. Box is in good condition

Date of experience: July 23, 2025
Punit K. Laser Co Rep
8 months ago

Thank you so much, Mandy! We're thrilled to hear your order arrived just as requested and in great condition—your satisfaction means everything to us. We truly appreciate your trust and support!

Australia
1 review
0 helpful votes
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Laser blu ray player
August 2, 2025

Great website experience, fast shipping and even bonus goodies because I spent over a certain amount. Would happily shop again, thank you

Date of experience: July 23, 2025
Punit K. Laser Co Rep
8 months ago

Matt, thank you for your kind words and support—it’s wonderful to hear you enjoyed the shopping experience and bonus treats! We look forward to making your next visit just as seamless and rewarding. Please don’t hesitate to reach out should you need anything in the future.

Australia
1 review
0 helpful votes
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Laser Bulbs
August 1, 2025
Updated review

Hay guys appreciate the quick service package arrived quickly and bulbs are working great

Date of experience: July 23, 2025
Punit K. Laser Co Rep
8 months ago

Hi Bill, thanks so much for your kind words and for sharing your experience! We're really glad the bulbs arrived quickly and that they're working perfectly for you. Looking forward to serving you again soon!


Very easy to shop
July 22, 2025
Previous review

Very easy to shop

Date of experience: July 12, 2025
Australia
1 review
0 helpful votes
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Fast delivery, item as described
July 30, 2025

Very fast delivery. High quality cable, just as described.

Date of experience: July 18, 2025
Punit K. Laser Co Rep
8 months ago

Thank you so much for your kind words, Luke! We're thrilled to hear the cable arrived quickly and met your expectations. It’s always our goal to provide reliable products an exceptional experience, and it means a lot to have your trust.

Australia
2 reviews
1 helpful vote
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Really good product
July 29, 2025
Updated review

Love it really good product, I'll take it with me next time when I go camping

Date of experience: July 19, 2025
Punit K. Laser Co Rep
8 months ago

Thank you, Bryan! We're thrilled to hear that you love the product and it's getting ready for your next camping trip. Your feedback really means a lot to us, and we look forward to serving you again soon.


Thank you very much
July 22, 2025
Previous review

Thank you very much

Date of experience: July 11, 2025
Australia
1 review
0 helpful votes
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Cords ends
July 26, 2025

Needed extra cords for car as was supplied type a and new cars are type c now days so extra length as well all working well so far
Right angle in 2m would have been nice as ends are long

Date of experience: July 17, 2025
Punit K. Laser Co Rep
8 months ago

Thank you, Grant, for sharing your experience! We’re glad the cords have been working well for you and appreciate your suggestion about the right angle design—feedback like yours helps us improve our products. We're always here to support your needs whenever you need us.

Australia
1 review
0 helpful votes
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Excellent Service
July 23, 2025

Great product at an affordable price - quick delivery as well.

Date of experience: July 14, 2025
Punit K. Laser Co Rep
8 months ago

Thank you, Ronald, for taking the time to share your experience. We’re thrilled to hear you received exactly what you needed quickly and at a great price. Your support motivates us to keep raising the bar!

California
1 review
0 helpful votes
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I stuffed up my order and ordered the wrong type of base. It took me a while to get a reply to phone messages I left but they eventually called me back the same day and changed the order for me.
The lights arrived quickly and well packed. The wifi globes were great with the quickest connection to WiFi of any device I have ever used.

Date of experience: July 14, 2025
Punit K. Laser Co Rep
9 months ago

Thank you, David, for your thoughtful feedback and patience as we resolved your order. We truly appreciate your kindness and excitement about the product—customers like you inspire us to keep improving every day.