Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Laser Co

Laser Co

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

LASER is Australia’s home-grown tech brand (est. 1987) creating everyday electronics that are reliable, great value, and easy to use.

Our range spans audio, home entertainment, smart home, power, and IT accessories—designed in Sydney with local warehousing, fast fulfilment, and responsive customer support.

We partner with leading retailers, online marketplaces, and industry resellers nationwide, backing every product with warranties, rigorous compliance, and a commitment to sustainability. With over 35 years of experience and established teams in Australia, Hong Kong, and China, we bring new technology to customers quickly and responsibly.

Agile and innovative, we stay ahead of emerging trends, tailoring solutions to meet diverse needs. From concept to completion, we focus on quality, service, and tech that works—whether enhancing homes, empowering workspaces, or making life on the go easier, all with a trusted Australian name.


laserco.com.au
Macquarie Park, NSW, Australia
+5
See all photos
How would you rate Laser Co?
grey stargrey stargrey stargrey stargrey star

Laser Co Reviews Summary

Laser Co has a rating of 4.6 stars from 971 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Laser Co most frequently mention fast delivery, great service and shopping experience. Laser Co ranks 10th among Electronics sites.

service
82
value
5
quality
15
This company responds to reviews on average within 13 days

Instant Feedback

1,062 reviews

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
Follow Geoff T.
Unfollow Geoff T.
Share Review
Report Review

Very happy
November 15, 2024

Great service!
Product arrived on time and as described, can't fault.

Date of experience: November 5, 2024
Punit K. — Laser Co Rep
over a year old

Thanks, Geoff! We’re glad to hear you had a great experience. Appreciate your support!

Australia
1 review
0 helpful votes
Follow Alfred U.
Unfollow Alfred U.
Share Review
Report Review

Bought 2 of this product and they work perfectly. The delivery is also quick to Western Australia.

Date of experience: November 5, 2024
Punit K. — Laser Co Rep
over a year old

Thanks, Alfred! We’re thrilled the cameras are working perfectly for you. Appreciate your support!

New Zealand
1 review
0 helpful votes
Follow Elizabeth I.
Unfollow Elizabeth I.
Share Review
Report Review

Great service
November 15, 2024

I ordered this product online and it was delivered promptly. Although it is for Christmas so it hasn't been used yet but I'm sure it will be perfect.

Date of experience: November 4, 2024
Punit K. — Laser Co Rep
over a year old

Thanks, Elizabeth! We're glad to hear the delivery was prompt. Hope the product brings joy at Christmas—thanks for choosing us, and happy holidays in advance!

Australia
1 review
0 helpful votes
Follow Greg D.
Unfollow Greg D.
Share Review
Report Review

Too easy thank you
November 12, 2024

Too easy thank you. The tablet works well cheers.Greg...

Date of experience: November 1, 2024
Punit K. — Laser Co Rep
over a year old

Thanks, Greg! We're glad to hear the process was easy and that you found value for money. Appreciate your support!

Australia
1 review
0 helpful votes
Follow K I.
Unfollow K I.
Share Review
Report Review

Product came quickly as described and will be a great stocking fillers item

Date of experience: November 1, 2024
Punit K. — Laser Co Rep
over a year old

Thanks, K! We're glad to hear the product arrived quickly and as described. Perfect for a stocking stuffer! Appreciate your support and happy holidays in advance!

Australia
1 review
0 helpful votes
Follow Max N.
Unfollow Max N.
Share Review
Report Review

Laser Smart Floodlight Camera
November 10, 2024

Firstly I would like to say the camera works well. However I used your online chat facility to ask a question - can the camera be eave mounted - and I was told it could be. On receiving the camera I tried it on the eave and the camera faces down on too great an angle to be of any use. The lights were adjustable to a satisfactory angle. I purchased a 45 degree mount and this too was unsuccessful. I will have to manufacture a 90 degree mount to make it work as I can't seem to find any on the market at a reasonable price.

Date of experience: October 30, 2024
Punit K. — Laser Co Rep
over a year old

Thank you for your feedback, Max. We're glad to hear that the camera is working well overall, but we're sorry for the misunderstanding regarding the eave mounting. We appreciate you bringing this to our attention, and we’ll make sure to clarify this information for future customers. If there’s anything further, we can do to assist, please feel free to reach out.

New Zealand
1 review
0 helpful votes
Follow Nuki L.
Unfollow Nuki L.
Share Review
Report Review

Happy with service my order was fast to arrive, arrived a couple days after I placed order

Date of experience: October 30, 2024
Punit K. — Laser Co Rep
over a year old

Thanks, Nuki! We’re thrilled to hear your order arrived quickly and that you’re happy with our service. Glad to have you as a returning customer with our smart home devices. Appreciate your support!

Australia
1 review
0 helpful votes
Follow Belinda J.
Unfollow Belinda J.
Share Review
Report Review

Very easy to order and items received quickly in perfect condition.

Date of experience: October 29, 2024
Punit K. — Laser Co Rep
over a year old

Thanks, Belinda! We're glad to hear the ordering process was easy and that your items arrived quickly and in perfect condition. We appreciate your trust in our brand and your continued support!

Australia
1 review
0 helpful votes
Follow R R.
Unfollow R R.
Share Review
Report Review

Not too bad
November 7, 2024
Updated review

Not too bad.
Shame one of the three fitness trackers I ordered is not supported any longer on the app & I cannot get it to connect to either of our mobile devices.
Otherwise, standard communication regarding order process & prompt delivery.

Date of experience: October 28, 2024
Punit K. — Laser Co Rep
over a year old

Thanks for your feedback, R H! We appreciate your support in buying directly from us. Sorry to hear about the connectivity issue with one of the trackers—please feel free to reach out, and we'll do our best to help resolve it. Thanks again for choosing us!


Good fine normal
October 31, 2024
Previous review

Good fine normal

Date of experience: October 20, 2024
Australia
1 review
0 helpful votes
Follow Amanda K.
Unfollow Amanda K.
Share Review
Report Review

Easy site to navigate
November 7, 2024

Easy site to navigate. Prompt delivery. Would definitely recommend to friends!

Date of experience: October 28, 2024
Punit K. — Laser Co Rep
over a year old

Thanks, Amanda! We're thrilled to hear the site was easy to navigate and that delivery was prompt. We appreciate your recommendation and continued support!

Australia
1 review
0 helpful votes
Follow Ian Z.
Unfollow Ian Z.
Share Review
Report Review

Excellent website
November 2, 2024

Excellent website. Super easy to make an order. Very happy with my purchase.

Date of experience: October 23, 2024
Punit K. — Laser Co Rep
over a year old

Thanks, Ian! We're glad you found the website easy to use and are happy with your purchase. Appreciate your support and for choosing us for our great prices!

Australia
1 review
0 helpful votes
Follow Brendon D.
Unfollow Brendon D.
Share Review
Report Review

Easy to search and use plus great value with the special on the website.

Date of experience: October 22, 2024
Punit K. — Laser Co Rep
over a year old

Thanks, Brendon! We're glad you found the site easy to use and enjoyed the special offer. It's great to hear that our devices have been a good fit for your setup. Appreciate your support!

Australia
1 review
0 helpful votes
Follow Jan F.
Unfollow Jan F.
Share Review
Report Review

Laser Machine Cords
October 29, 2024

I am pleased with the delivery of my goods which didn't take long. Just sad that ordering had to be done on line which I don't know how to do, as I don't know about Web sites or emails as well, but a staff member at Harvey Norman did that for me & I was so grateful for that. A lot of older people don't know how to order on line, we are used to paying with our cards over the phone. Thankyou for allowing me to state my experience..

Date of experience: October 19, 2024
Punit K. — Laser Co Rep
over a year old

Thank you so much for your kind words, Alice! We're happy to hear that you’re pleased with the delivery, and we're grateful that the staff at Harvey Norman could assist you with the online order. We understand that online shopping can be tricky, especially for those who are more used to phone orders. If you ever need any help in the future, please feel free to reach out—our team is always here to assist!

Australia
1 review
0 helpful votes
Follow Melissa X.
Unfollow Melissa X.
Share Review
Report Review

Just got off the phone to consumer service
October 28, 2024
Updated review

Returned missed phone call they left a message told me to ring back I rung the customer service he spoke over me the whole time and was so rude said he couldn't help me unless I had model number I told him it would take me a while to get when I gave model number he wanted my name so he could already look up model number with my name but wouldn't help me. He told me they would reply to me via email only. I didn't receive the screen that was meant to be free he told me the model didn't come with free screen I said I have screenshots of it online Hopeless

Date of experience: October 17, 2024
Punit K. — Laser Co Rep
over a year old

Thank you for your patience and for bringing this to our attention, Melissa. We sincerely apologize for the confusion regarding the screen and for any inconvenience caused. There was an error on the website, which has since been corrected. While the projector doesn’t typically include a screen, we are working internally on a solution and are committed to resolving this for you. Please rest assured that we are prioritizing this issue, and we will be in touch with an update shortly. Your satisfaction is important to us, and we appreciate your understanding as we work to make things right.


No free screen not blue tooth via phone
October 22, 2024
Previous review

Waste of money contacted the company said they would send me a screen never received it not Bluetooth via phone waste of time and money would not bother not even apologise for the problems I've had

Date of experience: October 9, 2024
Australia
1 review
0 helpful votes
Follow Trish R.
Unfollow Trish R.
Share Review
Report Review

Great
October 26, 2024

Easy to order, fast postage. Item as described. My daughter loves it

Date of experience: October 16, 2024
Punit K. — Laser Co Rep
over a year old

Thanks, Trish! We're glad to hear everything was smooth and your daughter loves the item. Appreciate your support!

Australia
1 review
0 helpful votes
Follow Ralston L.
Unfollow Ralston L.
Share Review
Report Review

All good
October 26, 2024

All good. The service was good and the speaker sounds great.

Date of experience: October 16, 2024
Punit K. — Laser Co Rep
over a year old

Thanks, Ralston! We're glad to hear you're happy with the service and the speaker's sound. Appreciate your support!

Australia
1 review
0 helpful votes
Follow Yoni G.
Unfollow Yoni G.
Share Review
Report Review

Cheap price
October 25, 2024

Cheap price. But sound not too good si will need a speaker. Overall my kids love it can watch movie before sleep.

Date of experience: October 15, 2024
Punit K. — Laser Co Rep
over a year old

Thanks, Yoni! We're glad your kids are enjoying watching movies before bed. If you ever need a speaker for better sound, we're happy to help. Appreciate your support and feedback!

Australia
1 review
0 helpful votes
Follow Ashley B.
Unfollow Ashley B.
Share Review
Report Review

Chose product based on description paid got it quick and easy

Date of experience: October 14, 2024
Punit K. — Laser Co Rep
over a year old

Thanks for the great feedback, Ashley! We're thrilled to hear everything went smoothly and you received your order quickly and easily. If you ever need anything else, don’t hesitate to reach out!

Australia
1 review
0 helpful votes
Follow Glenys Y.
Unfollow Glenys Y.
Share Review
Report Review

Doesn't work properly
October 24, 2024

Tested the dvd projector with two different dvds. Started great, but stopped playing before the end. Cleaned the dvd, but it did it again. When played in a separate dvd player it worked fine until the end. This happened with two different dvds.
Also the DVD Menu option for Scene Selection would not work with either dvd. It would jump straight to Menu Play. Yet when dvds were played in a separate dvd player, the Scene Selection option worked.
Extremely disappointing. Want to get a refund.

Date of experience: October 14, 2024
Punit K. — Laser Co Rep
over a year old

Thanks for your feedback, Glenys. We’re sorry to hear about the issues you experienced with the DVD projector. This isn’t the experience we aim for, and we’d like to help resolve it for you. Please reach out to us so we can assist with a refund or replacement.

Australia
1 review
0 helpful votes
Follow Anne-Marie I.
Unfollow Anne-Marie I.
Share Review
Report Review

Replacement DVD remote
October 24, 2024

Correct product shipped. The whole process was efficient and effortless.

Date of experience: October 13, 2024
Punit K. — Laser Co Rep
over a year old

Thanks, Anne-Marie! We're glad to hear the process was efficient and that you received the correct remote. Appreciate your support!