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LaptopScreen

4.9

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LaptopScreen Reviews Summary

LaptopScreen has a rating of 4.9 stars from 2,239 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LaptopScreen most frequently mention great price, fast delivery and perfect condition. LaptopScreen ranks 1st among Laptop Screen Repair sites.

service
166
value
184
shipping
185
returns
43
quality
181

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
Follow Theresa M.
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We ordered a laptop screen for our Toshiba Satellite and it arrived quickly and in perfect shape! The price was fantastic and thanks to the many video tutorials, I was able to install it myself without the need of technical support! Thanks again Laptopscreen.com for providing great products and customer service!

Date of experience: March 11, 2016
California
1 review
0 helpful votes
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After my kids put my laptop on the floor and the stepped on it, crushing the screen, I presumed I was due for spending several hundred dollars to replace a laptop. On a hunch I searched for the possibility of purchasing a replacement screen, expecting it to be cheaper, although, still very costly. To my happy surprise, I found LaptopScreen.com which, thankfully, carried a screen for my device (Lenovo IdeaPad P500). They provided a great deal of information online, so that I could feel confident that I was purchasing the right part. And, $60 (including shipping) was a LOT cheaper than I anticipated. I'm up and running again.

Date of experience: March 11, 2016
Canada
1 review
0 helpful votes
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I was looking for a supplier of laptop screens, and I was very happy when what felt like maybe a week later I got my screen from laptopscreen.com, I had never ordered a laptop screen before, it was my first broken screen repair job and I was also suprized how fast they responded when I was not sure about removing a sticker. I will use them in the future.

I spoke with another company before going to laptopscreen and this other company was trying to charge me 3 times what I payed here. So the prices are very reasonable

No complaints

Date of experience: March 9, 2016
Arkansas
1 review
0 helpful votes
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Awesome!
March 12, 2016

Several years ago I had a laptop screen break And I paid $200 For a computer repair shop to fix it. And it wasn't a very expensive laptop. So my new laptop I have was actually quite expensive And the screen got broken in a move. So I search for a YouTube video To see how hard it would be to replace the screen if I could even find The Replacements screen for it. And my exact model Was one somebody showed replacing the screen And they had even said to go to laptop screens.com. I was ecstatic Not only was it super easy to replace the screen it only cost 60 bucks for the screen It took me maybe 10 minutes to install. It works just as good if not better as my original screen And I'm excited that I didn't have to throw a laptop away just because of a broken screen. Thanks you guys were awesome.

Date of experience: March 9, 2016
Mexico
12 reviews
12 helpful votes
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Fast and great
March 11, 2016

Fast shipping. Technician says is a great screen as worked perfectly at first. The only bad my mac had a bump on a side and the crystal got damaged while replacing the lcd... so now I will have to wait for crystal replacement. So be careful to check that and order everything you need. But so far is great.

Date of experience: March 8, 2016
SX
1 review
1 helpful vote
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Great!
March 11, 2016

100% Reliable, great communication, fast delivery, got the perfect item ordered. Definitely will order from them again.

Date of experience: March 8, 2016
Canada
1 review
0 helpful votes
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Excellent Service
March 11, 2016

First time at this site and the customer service rep - Ken - walked me through each step. This process made it so easy to remove my monitor, order it and replace it when it arrived. I will definitely recommend this company in the future.

Date of experience: March 8, 2016
Maine
2 reviews
0 helpful votes
Follow Mary M.
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Wouldn't you know it. The warranty on my laptop expires and I cracked the heck out of the LED. The price to have the screen replaced is 1/2 the cost of the laptop. Desperate I looked around to see what was out there, and I found LapTopScrren. They had the part, the sight asked all the right questions to make sure I got the right one, linked to the part was a video of the repair procedure, and toolkits if you didn't have the right tools for the job. The site is well organized and anticipated my every need. I have never replaced a screen before, and I did it. Works great. Recommend definitely.

Date of experience: March 8, 2016
North Carolina
1 review
0 helpful votes
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Tech help was outstanding, service outstanding, delivery outstanding
Back in business

Date of experience: March 8, 2016
Canada
1 review
0 helpful votes
Follow Earl H.
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I was searching around for a replacement laptop screen and ended up buying from laptopscreen.com
The price was great, a couple of minutes in a chat with one of their customer service reps was all it took to verify I was ordering the right screen, and I got the screen in 2 business days.
I couldn't be happier with the experience.

Date of experience: March 5, 2016
New Jersey
1 review
0 helpful votes
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Had the cheapest price, shipping cost was not over charged, got it fast, works as described, will buy from again if need more.

Date of experience: March 4, 2016
Canada
1 review
0 helpful votes
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Screen expert
March 6, 2016

Excellent product, fast shipping! Will buy again from them for sure

Date of experience: March 2, 2016
France
1 review
0 helpful votes
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The TN display of my LENOVO W540 was really very bad looking for colors ans view angles. I buy a ICS display from LaptopScreen to replace the genuine one and everything change for me. Best colors, good view angles. The display replacement is made by LG.

Date of experience: March 1, 2016
South Carolina
1 review
1 helpful vote
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Great site
March 3, 2016

No complaints. Product works as expected. Price and shipping reasonable. Quick shipping

Date of experience: February 29, 2016
India
1 review
0 helpful votes
Follow Tushar M.
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Needed a 17"matt finish 1080p HD screen for Acer Nitro, Gaming Laptop. Not only they had the cheapest price but were through in replying to technical questions, prompt on responding to questions and shipping by fedex economical. Would always buy from them now.

Date of experience: February 27, 2016
Utah
1 review
0 helpful votes
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Replacement LCD screen
February 29, 2016

After researching a replacement screen for my wife's Lenovo y50-70 that had a blank section on the screen, I found a replacement at Laptopscreen.com. Looking for the model of LCD that was installed into the system, afterfmarket screen installed by previous owner, the screen indicated was a model that was similar to the one installed. So I started up a chat with LaptopScreen.com and asked what model they had for this system and he provided me with the model that would be sent out if it was ordered. I was able to determine that it was a Samsung LCD screen and is indeed similar to the one installed, almost identical specs. I placed the order and installed the panel once it was delievered and I would say that it matched or exceeded the panel that was installed before. Very satisfied and will be ordering from LaptopScreen.com if I need another panel.

Date of experience: February 26, 2016
NL
1 review
0 helpful votes
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Great value for money
February 29, 2016

I got the right screen within 4 days, everything was processed correctly. And cheaper from abroad then locally. Now I don't have to buy a new laptop.

Date of experience: February 26, 2016
Texas
1 review
0 helpful votes
Follow Bill W.
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Went through the normal process of purchasing a screen to repair my laptop and received my confirmation email once I paid.

I needed to relatively soon, so I purchased two day shipping through FedEx and entered all my details for shipping in billing. I'd say I'm a fairly meticulous person when it comes to entering payment and shipping details as I have to keep my personal and business acounts separate. So I entered all the necessary info as I normally would.

I received an email stating the tracking number and invoice number, but nothing with any shipping details or other important information like that.

My package was supposed to be delivered on Wednesday so I checked the tracking info and it said it was being sent back to the shipper. I contacted laptopscreens customer service and before I could even ask about other alternatives they put the blame immediately on me amd stated it was my fault.

In addition they claimed I would have to pay for them to ship it out again. Customer service was extremely rude and did not have any professionalism at all. They offered no solutions to the problem and talked down to me as if I didn't understand the difference between email and regular mail. To the say the least I was appalled with this experience and will not be doing business with them ever again.

Luckily, FedEx customer service did a fantastic job and was able to assist me. FedEx did extremely well with the situation while LaptopScreens.com performs very subpar service. I would have had a much less stressful time trying to find individual components and manufacture the screen scratch than to ever deal worh LaptopScreens.com!

Date of experience: February 24, 2016
Ellis B. — LaptopScreen Rep
over a year old

Customer placed an order with an incorrect zip code which resulted in the parcel being turned around and being sent back to us. FedEx modified the returning shipment address and delivered the parcel one day after:

Original tracking number: https://www.fedex.com/apps/fedextrack/?tracknumbers=782417520858
Return to shipper tracking number: https://www.fedex.com/apps/fedextrack/?tracknumbers=775711274170

There is no doubt that the incorrect zip code was provided at the time of the purchase.

Support dept. www.LaptopScreen.com/support/
On-line chat at www.LaptopScreen.com
Toll-free: 1-855-630-1111

California
1 review
0 helpful votes
Follow Ron H.
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Had I known how inexpensive and easy it was to change out the screen, I would have done it years ago. The onlibe videos were not exact, but very helpful!

Date of experience: February 19, 2016
Florida
1 review
0 helpful votes
Follow Mark S.
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Needed a new screen for an old but trusty Thinkpad. Found cheaper options at Amazon and on eBay, but those options didn't specify whether the screen would be matte or glossy, plus didn't appear completely reliable. The LaptopScreen website was excellent for zeroing on the right screen for my model and gave me confidence in their ability to deliver. The screen was in the UK, but the shipping cost and speed were excellent considering the distance (I'm on the US west coast). Thumbs up to this company.

Date of experience: February 18, 2016

From the business

Replacement LCD screens for Laptops, Tablets and Phones


laptopscreen.com
Founded in 2005
Newark, Delaware