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From the business
Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Lamps Plus Reviews Summary
Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Easy fast and reasonable delivery time for installation
Love them. Looked everywhere couldn't find anything I liked - until I got to your website. They're already hung. Thanks!
Products were delivered to wrong address. Products delivered to wrong address
Excellent experience browsing through pages of chandeliers in online catalog.
Site is easy to use! I think I will love the lamps but free returns if I don't! I will shop here again!
Excellent ordering and easy check out. Outstanding experience.
My experience with Lamps Plus has always been more than satisfactory. However, this last parcel delivered by FedEx was partly smashed and torn. The fixture inside does not appear to be damaged, but I won't know until I install it.
Hi - we apologize for the state of the box that the carrier delivered to you. Please inspect the design and should there be any damage contact our customer service team and they can help you out with a replacement shipment. Thanks for the comments.
Arrived fast and love my ceiling fan! It's quiet and efficient!
Dizzying Selection and you will find something - when my order went astray I was able to speak to a live person and everything was quickly resolved
We do have a lot to choose from! If you need any help selecting a design just reach out to us and one of our design experts can assist you. Thank you for the comments.
Prompt delivery, great price, easy to assemble! Exactly what I expected, lamp even arrived earlier than I thought it would. Packaged well, easy-to-follow instructions.
Love a sale! It had me at hello, and the holidays are coming
Shipment promptly received and arrived in excellent condition.
Thank you for the feedback, please let us know if you need any further assistance with your order.
Browsing filters are a fantastic help while shopping. Once purchased, my order was immediately expedited and I had my new ceiling fixture within a week. The packing was impeccable so as to insure my fixture arrived in perfect condition.
Thank you for saying so, glad they were helpful in finding what you wanted.
I REALLY LIKE THE LIGHT AND IT WAS AT A GOOD PRICE. NEXT TIME I NEED A LIGHT I WILL BUY IT FROM YOU. THANKS
Good selection. Lamp pretty, but only came with one light bulb?
Thanks for the feedback!
I have placed two orders with Lamps Plus and so far so good. I also chatted with a customer service rep. Who was so responsive.
Thank you for posting your thoughts and comments, we love getting the feedback.
The lady that helped me on the phone was extremely helpful. Now just waiting on the back ordered item
Hi - thank you for the feedback. Please let us know if you have any additional questions about your order.
Sometimes... there are too many choices. And I could not break them down into similar groups as easily as I would have liked.
Hi - you can use the menu filters to break down the choices you see. Most people find the style or finish-color filters useful in narrowing down their choices. If you need help selecting a design just reach out to our customer service team and they can assist you. Thank you for the comments.
Great variety, wonderful customer satisfaction! I go to them first when looking for lighting ideas.
We appreciate the comments and rating, thank you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for finding us on Google! We hope you enjoy your new lamps, and please let us know if you have any questions about your order.