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LaLa Mira has a rating of 2.5 stars from 695 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LaLa Mira most frequently mention customer service, return policy and flower girl. LaLa Mira ranks 23rd among Dresses sites.
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I ordered my wedding dress and basically received a defective dress that was poorly made. After numerous emails back and forth and pictures of the area pointing out the defect they still would not work with me on returning the dress. They took zero responsibility and said to give it to a friend or sell it locally, very unprofessional. When I pointed out the defects, there response was COMMON SENSE you never receive the exact pictured product which I am well aware of that. A wedding is a very special day and I would not give this dress to my worst enemy. People just so you know you DO NOT have to take the loss for a faulty unethical company that does not honor its own return exchange policy. If its any help to anyone take all necessary action to get your money back. I took this up to my CC company and they took care of it.
I had the worst experience with this company. They will not work with you on returns. The material they use on dresses is very cheap. I highly do not recommend!
Fabulous company, I ordered a custom dress, never expected it fit me like a glove and the quality is excellent.
The dress was made better than I thought that it would be. I got a dress off of another web site and it was cheaply made. This dress was not. I was really impressed with it and the quality of it. I will be buying more dress off of here.
It came me before the the estimated delivery date which was fab! Due to the dress not being custom made I have to get it adjusted but I don't mind but i'd reather have it a tiny bit big then too small...
I ordered this dress for my daughter's prom. It came fast and was really so nicely made. Really nice fabric and stitching. I was impressed. Would highly reccomend.
Took two weeks with the expedited shipping. Fits perfectly as expected, great quality for the price.
Most beautiful gown. Far surpassed my expectations! Well made. True to measurements. Beautiful material. Gorgeous rich green color. Great price. Most definitely will buy from here again
Ordered dress for my daughters first prom... was a bit skeptical... dress arrived to US on time... then USPS Lost the dress... however arrived just in time... and was perfect
You better read the return policy bc there isn't one! You can not return anything at all. They are a terrible company and I wouldn't buy anything unless you are willing to not return or you know 100% you will love it bc you can't return it.
Poor customer service
I received the dress and I must say, The dress is just beautiful! It better than the actual picture :) the material is so pretty and the quality is rich! Thank you so much for your hard work and effort! You did such a wonderful job! Thank you!
My dress arrived today and I love it! It is beautiful, and fits well, according to the measurements that I submitted. It was completed in 2 weeks. All products that I ordered came in the delivery. I am very satisfied with this gown and would highly recommend your store and products.
Меня очень понравилась этот магазин. Очень красивое платья есть. продукты очень стилные. рекомендую всем.
I was a little nervous waiting for this dress... I got it for a company gala and I wasn't sure if it would arrive on time. But it arrived a week before and I was estactic when I opened...
I ordered a wedding dress from Lala mira. After seeing some real reviews to I realized that I would not be happy with the dress. I canceled my order for the dress the same day I made the purchase. Within 24 hours I received a confirmation that the order was canceled. A couple weeks later I received a dress in the mail. I explained to the company that there was a mistake and sent them their confirmation of the order being canceled. I asked them for the return a dress to send the dress back for a full refund since it was sent by their error. I Offered to pay my own money to send the dress back. The box is still unopened. They responded by saying it was not their fault and they will not accept the dress back for a return. They are a scam. BEWARE!
My daughter recieved her dress for prom 2019. It took 4 weeks to deliver from the date the order was placed. We were nervous because of all the mixed reviews on other websites, but we were pleasantly surprised. The dress was heavy and well made. It fit my daughter very well. The bust was a little too bit but we knew it would be when we ordered so we are just getting a local Taylor to take it in a little. But other than that the dress is just beautiful.
Gown the black colour is fascinated and elegant and looks thinner if the western wears. The made of very high quality anda very sexy design. With straps tied at the waist show sexy body. I recommend you to buy product here.
Is not so hard to be prom queen, especially when you're wearing the Sexy Sequins Halter Neckline Floor Length Prom Dress, right? From her elegant black color that manages to impose with the color intensity and the high quality of the material it is made, texture, shape and design, to sequins belt surrounding the original model in a top of the dress and continuing in the bar support surrounding the neck from the back, leaving a portion of this to be viewed. Her elegance is underlined by the very sexy shape that gives it to the upper body, managing to create an attraction in this area. Nothing can compare with an elegant evening dress that makes a woman shine in the eyes of all! I recommend it to all parties that have respected dress code!
Answer: They told me to give it to a friend or sell it locally
Answer: I would not recommend Lala Mira. I purchased two dresses from them and I had a very disappointing experience. Their customer service team is rude and I did not receive a refund on my dress despite them making a mistake on my order.
Answer: No. I have been scammed out of over $200 for a crappy looking dress that they are refusing to take back and refund my money for. They are definitely not a legit, safe, or honest company to deal with.
Answer: We ordered 5 dresses from the company to try on and keep one or two. My daughter did not do her homework unfortunately and look for bad reviews. This company is a scam. The dresses are OK but nothing super special. We are out $500 because they will not cooperate with us for the returns. They have a return section you can finally get to when they email you a link, it just goes around and around. You keep sending the messages and they keep replying with a link to return and it just goes back to the same customer service FAQ. PLEASE DO NOT BUY FROM THIS COMPANY. MY WISH IS THEY GO OUT OF BUSINESS.
Answer: It's real. REAL awful. I hope nobody ever waits their time and money on this company again. It's awful. Definitely some crooks.
Answer: Don't order from them. Their sizes are completely inaccurate anyway and you will NOT get your money back if it doesn't fit. I lost $300 through them!
Answer: Hello we have now focused on children's dresses thank you very much for your support!
Answer: Dear customer, Thank you for your feedback. We are sorry to hear that you are not happy with the shopping experience with us. To help us solve the problem in a timely manner, could you please give us your order number so that we can continue to deal with your case? Thank you for your cooperation in advance. Hope to hear from you soon.

