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LaLa Mira has a rating of 2.5 stars from 695 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LaLa Mira most frequently mention customer service, return policy and flower girl. LaLa Mira ranks 23rd among Dresses sites.
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I filed a dispute with my credit card company and was able to get a refund for the whole amount because the merchant was unresponsive to my credit card company's communications.
For those of you who may want to file a complaint do what I did. I filed a complaint against this vendor with my credit card company and Pay Pal which was the method of payment used. Lets see how this will turn out. I will keep you all posted.
As for a class action lawsuit. Any lawyer out there interested?
I ordered a dress and when their site would not accept payment I paid via Paypal as directed. Kept getting email saying it had not been paid for. Checked with Paypal and my bank to verify they had been paid. I sent LaLaMira my receipts from Paypal and was told that they still did not have my money and they asked to be paid again. I filed a dispute with Paypal and my bank... and ordered a dress someplace else for 2x the price. They wanted to be paid twice and THAT was not happening.
This dress was perfect for my prom! I got it in gold and it looked beautiful. I would recommend ordering more than a month before your event to guarantee it comes in time. Other than that though, the quality was amazing and it worked perfectly! No complaints with the dress itself at all! Lalamira
I just received the dress and I find it beautifulThe measurements are correct it is very beautifulI am fully satisfied with my purchaseIs the second purchase I make on this site and I am not really not disappointed. Recommend! Lalamira
At first, I was a little scared about buying this without getting myself measured but I bought it in the smallest size. I am 5 ft and weigh 120. I had mine made customed and I love it. It came a week early and I couldn't be more happy about that. I love the customer service they were so nice and patient. Lalamira
I just got this dress in the mail and it is perfect. I ordered using the size chart and it fit great. It's also a really nice quality dress, not itchy at all and absolutely gorgeous. I highly recommend itlalamira
I ordered this dress and fell in love with it. Absolutely stunning looooooveeeddd it. Thank u very very much I honestly a person who don't order online. I was sooo scared. What if the dress is not good and blah blah blah. But seriously would highly recommend this dress. And thank u one more time. And will definitely will order soon more and more.
Lala Mira posts a return policy that says they take returns. I checked this out first because I wasn't sure if material would be itchy or if the flower girl dresses would fit my twin girls. They sent me a totally different dress! And will not return it. Look at these pictures! They say it is the exact same dress except one is in pearl pink and one is in blush pink. The dress they sent is in TWO different colors not to mention the actual dress itself is different. This company is a scam. I've reported the purchase to my cc company. But be warned. DO NOT buy a dress from this company. I've never seen such a lack of customer service. They actually wrote to me I should try and sell it to a friend or online myself!
I bought a same one last year in a different Brand, but same design. Loved it. Could only find this color in this Brand so took a chance on this being of the same great quality of the other one. I am not disappointed. I'm wearing it to my grandson's wedding this fall. Absolutely love the fit, the color, and the QUALITY of this dress. Lalamira
Dress is lovely well made. Excelent value for money measurements were spot on my daughter was so happy when she saw it. Its amazing ty one very happy motherlalamira
Everyone loved India in this dress! She looked amazing. I am looking forward to the next event so I can order again for the site. Lalamira
Arrival dress.it fits me perfectly and looked very beautiful. I've ordered it in red color. Really can recommend it. Looks beautiful! I thank you for this wonderful dress! And i will introduce you to all friends i know.
Was a little worried about ordering online. Turn out to be even more beautiful in person. It was comfortable, allowed me to dance all night long, and photographed AMAZINGLY! Everyone loved her dress! I would highly recommend! Lalamira
LOVED my dress took a little while to come in so don't order last minute. Was a little long, so I had to get it but i am 5'1. Got so many compliments. Color: dusty rose. Size: 2. Lalamira
I bought this for my wedding and it arrived it was a perfect fit and I had a ton of compliments it looked like a very expensive dress and for what you pay the quality is amazing and it's gorgeous... lalamira
It is such a beautiful dress and the material was perfect! Little to no alters (ofcourse it was long on me because i am short) I am definitely buying a dress from this website againlalamira
I ordered this dress kinda skeptical of how it would turn out and it was amazing. It is such a good quality and has gorgeous detail. I would 100% recommend and it made me feel like a princess on my prom night. Lalamira
Dress was stunning and so beautiful. This dress was for a wedding and I got lots of compliments. Thank you Lm! Lalamira
I order this dress, for my prom after looking at all the comments and thought I got a really good deal the saw reviews on other websites at this website and was worried but rest assure that my dress came in good time and the dress was a good colour and fabric, it was also really close to the picture, DEFINITELY WORTH IT, lalamira
We bought dress 150 so not cheap when we got it the zip was broken. The first time zip it up it broke. Sent email same day as getting the dress. The reply bck was SHOCKING we was told 2 take dress 2 fixer n it was our fault. I wouldn't NEVER use this wed site again. Cheap material cheap zip n keep yr money n blame you. Do yr self a favour n block tis site. The box it come in look like been sat in warehouse forever. Overall rating____ 0
Answer: They told me to give it to a friend or sell it locally
Answer: I would not recommend Lala Mira. I purchased two dresses from them and I had a very disappointing experience. Their customer service team is rude and I did not receive a refund on my dress despite them making a mistake on my order.
Answer: No. I have been scammed out of over $200 for a crappy looking dress that they are refusing to take back and refund my money for. They are definitely not a legit, safe, or honest company to deal with.
Answer: We ordered 5 dresses from the company to try on and keep one or two. My daughter did not do her homework unfortunately and look for bad reviews. This company is a scam. The dresses are OK but nothing super special. We are out $500 because they will not cooperate with us for the returns. They have a return section you can finally get to when they email you a link, it just goes around and around. You keep sending the messages and they keep replying with a link to return and it just goes back to the same customer service FAQ. PLEASE DO NOT BUY FROM THIS COMPANY. MY WISH IS THEY GO OUT OF BUSINESS.
Answer: It's real. REAL awful. I hope nobody ever waits their time and money on this company again. It's awful. Definitely some crooks.
Answer: Don't order from them. Their sizes are completely inaccurate anyway and you will NOT get your money back if it doesn't fit. I lost $300 through them!
Answer: Hello we have now focused on children's dresses thank you very much for your support!
Answer: Dear customer, Thank you for your feedback. We are sorry to hear that you are not happy with the shopping experience with us. To help us solve the problem in a timely manner, could you please give us your order number so that we can continue to deal with your case? Thank you for your cooperation in advance. Hope to hear from you soon.

