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LA Heroina

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LA Heroina
laheroina.com
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LA Heroina Reviews Summary

LA Heroina has 1,065 customer reviews and ranks 1952nd in the Women's Clothing category. Common review topics include shopping experience, customer service.

Reviews that mention popular topics
New York
1 review
0 helpful votes
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Good
May 31, 2019

Store is always clean and staff is always helpful. It makes you want to shop here. And i am so happy

Date of experience: May 30, 2019
New York
1 review
0 helpful votes
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Lovely experience,
May 31, 2019

We had a lovely experience, the staff is really friendly and helpful. We highly recommend this shop to anyone who is looking for elegant and stylish

Date of experience: May 30, 2019
Norway
1 review
0 helpful votes
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Wow
May 31, 2019

Nice range of clothing but very expensive for what it is. Only go when there ar sale items as it gets reasonable...

Date of experience: May 30, 2019
New York
1 review
0 helpful votes
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Good
May 31, 2019

Overall excellent service from 3 different sales persons on the day I purchased a sarge from the store.

Date of experience: May 30, 2019
Finland
1 review
0 helpful votes
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Really helpful staff
May 31, 2019

All accessories available there as well. Really helpful staff. A bit on the expensive side. But for a special occasion you will definitely find your outfit there.

Date of experience: May 30, 2019
New York
1 review
0 helpful votes
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Good quality.
May 30, 2019

Offering pieces of wool and cashmere really really nice... Expensive. But good quality...

Date of experience: May 29, 2019
Austria
1 review
0 helpful votes
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Very high quality of goods
May 29, 2019

Very high quality of goods but very expensive. Of course one could say you get what you pay for.It is very good company and faithful service!

Date of experience: May 28, 2019
Finland
1 review
0 helpful votes
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Wide variety of woolen products of exceptional quality. Very expensive but if you can afford it, the quality is worth it.

Date of experience: May 28, 2019
Denmark
1 review
0 helpful votes
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Very high quality of goods but very expensive
May 28, 2019

Very high quality of goods but very expensive. Of course one could say you get what you pay for...

Date of experience: May 28, 2019
Chile
1 review
0 helpful votes
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Highly recommend a tour of the factory to see the old machinery at work. Fantastic, friendly staff, and the quality of garments, and clothing is second to none. You will struggle to not want to purchase some of the amazing products they sell.

Date of experience: May 28, 2019
Germany
1 review
0 helpful votes
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Offering pieces of wool
May 28, 2019

Offering pieces of wool and cashmere really really nice. Expensive. But good quality. Thank you so much.

Date of experience: May 28, 2019
MD
2 reviews
1 helpful vote
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Excellent shopping
May 28, 2019

Excellent shopping a bit expensive but that's the price you pay when it's mainly for the tour buses coming in

Date of experience: May 28, 2019
Israel
1 review
0 helpful votes
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Lovely place
May 28, 2019

Lovely place to browse and buy everyone are pleasant and very efficient some nice bargains...

Date of experience: May 27, 2019
France
1 review
0 helpful votes
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Great
May 28, 2019

Definitely a must do, really high quality cashmere items and a fascinating mill tour! So i am so happy

Date of experience: May 27, 2019
New York
1 review
0 helpful votes
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Great
May 27, 2019

We had a great tour guide who really knew his stuff and educated us on the selection, dying and manufacturing process. I liked the products already but this gave me a whole new appreciation for the craft!

Date of experience: May 27, 2019
Florida
2 reviews
2 helpful votes
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Awful
May 27, 2019

Worst product I ever purchased. Was supposed to be linen, was more like cheap cotton, very thin material, and see thru. Their return policy is awful, and items need to go thru customs on the way back to China. Delays, delays, delays. Took 6 weeks to get my merchandise, just to be dissatisfied... and the sizes are not accurate.
WOULD NEVER ORDER FROM THEM AGAIN,

Date of experience: May 27, 2019
New York
1 review
0 helpful votes
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Wow.
May 27, 2019

Wonderful ambience, attentive and patient staff, and an uplifting experience overall. The member of staff who attended to us  indulged us with hours of her time, repeated donning and doffing of clothes, helpful information with buying, and above all a genuine passion for customer service. We even had some of the clothes  within an hour of purchase - for a small fee of course!

Date of experience: May 26, 2019
GB
1 review
0 helpful votes
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Helpful
May 27, 2019

The staff were so helpful in helping me select a punjabi outfit for a get together with my in laws. Even my mother in law was impressed with the choice!

Date of experience: May 26, 2019
France
1 review
0 helpful votes
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Great
May 27, 2019

I went in to take a look at gowns for my wedding reception and I am immediately greeted with warm and welcoming staff who are so happy to help. I've been to a few shops on Ealing Road and have been palmed off by staff who don't know what customer service is, even if it hit them in the face. With the help and advice from staff I purchased a gown which is stunning. All round winner! Can't go wrong! Very pleased and happy & definitely recommend it!

Date of experience: May 26, 2019
New York
1 review
0 helpful votes
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Nice
May 26, 2019

Everything is 40% on sale. Looks like they are closing this store.Its really amazing service qualit. Good performanc.

Date of experience: May 25, 2019