LA Heroina
Questions & Answers
Here’s what buyers have asked with answers from LA Heroina staff and previous consumers.
4
questions answered
0%
answered within 1 day
Answer:
I had no success in getting a return address. I am stuck with items that I don't want and no refund. They haven't even sent me everything I ordered. There must be a way of warning other people not to use this website!
By Felicity S., over a year old
Answer:
It took a month for them to send an email with a return label. It cost $25+ to send the crap back. They want you to send it to China
By De P., over a year old
Answer:
I have had the same problem - incorrect shipping number and ordered taking morn than a month...
No telephone / horrible business I recommend you do not shop here! I will cancel my order immediately!
By Hyla j., over a year old
Answer:
Good luck, I don't think you will ever be able to return as the label return address will never be provided, inspite of several attempts to obtain it via email. At the most they offer a 15% refund, but they add that you have to pay return transport (ok in principle) plus customs duties for Chinese goods returning to China? Their Return/refun Policy on line does not say anything about Customs duties and only offer the name of the town in China: Guangzhou. You could try and report it or seek advice at local Chinese Consulate. My simpathy, I was also fooled
By Maria C., over a year old
Question:
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Typical questions asked
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