La-dateReviews 20,025

Dear Erick,

Thank you for taking the time to leave feedback about our website.

Please, kindly note that you can easily browse profiles for free. However, in order to view personal photos or chat with other users, you will need to be a paid member and purchase credits.

You can choose among various packages and try the cheapest ones in order to understand how our project really works. Moreover, all our new users receive an offer of 20 free credits to try out our services upon registration. To continue communicating further on, the system will ask to obtain more credits. If you wish to receive a special offer to receive some complimentary credits, please contact us via [email protected].

Please, do not hesitate to reach us in case you need any assistance via [email protected].
We are always here for you!

We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!

Best regards,
Support Team La-Date

Dear Shawn,

Thank you for the review!

We never scam anyone and review every complaint individually. From our side, we do not tolerate the scam. In case the investigation results confirm the violation of the rules such users will be banned from the site.

If you have any doubts regarding any member on the site, please provide us with their profile ID numbers, gathering as many details as you can regarding that issue along with the comments describing the issue you have faced, or any of your concerns regarding those members. Then please send that information with the proofs to [email protected] and we will check the case.

Please, do not hesitate to reach us in case you need any assistance via [email protected].
We are always here for you!

Best regards,
Support Team La-Date

Dear Jack,

Thank you for taking the time to leave feedback about our website.

Please, kindly note that you can easily browse profiles for free. However, in order to view personal photos or chat with other users, you will need to be a paid member and purchase credits.

You can choose among various packages and try the cheapest ones in order to understand how our project really works. Moreover, all our new users receive an offer of 20 free credits to try out our services upon registration. To continue communicating further on, the system will ask to obtain more credits.

We maintain a high level of customer support, which comes at a certain expense. There are different departments that care about our clients’ privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. We are always at our customers’ service and ready to assist in any situations occurred.

However, we are always glad to offer some free credits to our customers, so please contact us via [email protected] in order to learn the details.

Our website is an online-international communication platform where our user’s satisfaction is our primary focus. We provide our users with a fast and convenient environment to initiate communication and share different ideas, traditions, and knowledge with other users of the website. Therefore, we cannot promise anything about marriage or coming to another country, however, we would be very pleased to hear if your relationship taking that direction.

Please, do not hesitate to reach us in case you need any assistance via [email protected].
We are always here for you!

We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!

Best regards,
Support Team La-Date

Dear Bennie,

Thank you for this nice evaluation!

It is always a pleasure to see how our members like the platform.

Please, be kindly informed that we check members' profiles carefully. Firstly, in order to register, every user takes a short video of herself holding the ID, stating the current date, and confirming his/her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to his/her profile info. Thus, we can assure the person you are talking to is the person you see in the profile.

Should you have any questions, please contact us back. We will be glad to help you.

Thank you for your support, it is significant!

Best regards,
La - Date Customer Support

Dear Jack,

Thank you for taking the time to share your concerns and feedback with us!

Please be advised that our website is a standalone platform that was designed for convenient online communication in the first place. This is not a dating website and we cannot guarantee and do not promise our members any specific results from using the platform. All the ladies registered on our platform are mere users with different reasons to communicate with other people, hence the experience of each particular member is unique, as well as their results from using the platform.

To be honest, some of our members also think it should be free to use our website. Indeed there are many similar projects out there, however, our communication platform has a number of advantages, such as zero anonymity for validated members or strict adherence to the terms of legislation, which guarantees the users' safety from inadequate individuals.

In addition to these serious measures, it takes a lot of resources and effort in order to maintain a high level of security and a variety of convenient services for online communication. As we carefully verify the profiles of thousands of validated members, thoroughly moderate website content to be appropriate and provide high-quality support services for our customers, maintaining several departments ready to assist you 24/7 - we set respective prices for our services. Therefore, it is not possible for us to make our services completely free of charge.

Also, we would like to draw your attention to the fact that one of the main benefits of our communication platform is that it is not required to pay to become a member and create an account. Also, you can easily browse profiles, read chat messages and view profile pictures of other users for free. On the other hand, it is true that you will need to spend credits to use some of the services, however, you only pay for the services you are provided with. Having credits, you get to choose the services that are of your interest and control your spending on those personally. Please keep in mind that you are not obligated to reply to every message you receive unless you want to.

Please note that it's not forbidden to share personal contacts with your friends on the website. Pay attention, that the Internet isn't a secure space for sharing personal information with people you barely know. The website holds no responsibility for the validity of contacts you receive directly from other members. There are no particular requirements before you may take that step, however, every member decides for themselves whether they are ready to move forward as the website provides a secure space for communication.

We are not able to control communication and personal affairs between our members from our side and we cannot force them to share their phone numbers or contact you elsewhere unless they wish to do so. You always have the option to discuss everything with the person you are interested in directly to find out if your purposes actually match.

It should be mentioned that we carefully approve validated members to be registered on our platform. Their profiles are not confirmed unless we verify their ID and background. Our regional partners make sure that there are no bogus profiles, and that the user you look at in the profile pictures is the person you are corresponding with. There are indeed many good-looking members on our platform as it is rather common for every person to present himself/herself in the best way possible on social media.

We are sorry to hear that your relationships with some of the users did not work in the way you expected them to, however, we do not tolerate violations such as scam or deception on our website. If you think you were scammed by somebody, we will be glad to investigate what happened if you provide us with more information. We strive to provide every member with a safe and reliable space for online communication and for this reason, we review each complaint carefully.

In any case, if you notice something suspicious in the behavior of a specific person, please contact our Support Team via [email protected], let us know the user ID and the specific facts that give rise to concern. We are going to investigate the matter and let you know the results.

Kind regards,
La-Date Customer Support

Dear John,

We would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those. If you are an active member, you might get a set of free bonuses. Would you like to find out more about what those might be?

We check validated members' profiles carefully. Firstly, in order to register, every member takes a short video of herself / himself holding the ID, stating the current date, and confirming his/her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to his/her profile info. Our moderators check if it is the same person — both at the video and at the profile picture. Thus, we can assure the person you are talking to is the person you see in the profile. Lastly, we verify if the personal documents member attaches are valid.

If any profile does not meet the requirements of the check-up at any of the abovementioned stages, it gets deactivated.

We’re here for you anytime.

Please feel free to contact us via [email protected] in case of any questions.

Kind Regards,
La-date Customer Support