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The company has garnered a mixed reputation among its users, with notable strengths in the quality of interactions and user experience on the platform. Many customers appreciate the availability of free credits and the effective matchmaking features, which enhance the overall engagement. However, significant concerns arise regarding the pricing structure, as users feel the costs for communication are excessive, particularly for men, creating barriers to forming genuine connections. Additionally, frustrations about limited geographical matches and the inability to exchange personal contact information further detract from user satisfaction, indicating a need for adjustments to improve accessibility and foster deeper relationships.
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It's nice simple not complicated and not other dating apps there after money for everything
Very good so far
Hopefully the girls are real women
Dear Cosmo,
Thanks for the feedback you submitted.
It is a pleasure to know your opinion about our platform.
Please feel free to contact us via [email protected] in case of any questions.
Best regards,
La-date Customer Support
Using credits to see pictures silly us to grab for my money
Dear User,
Thanks for the feedback you submitted.
You can use the Search option at the top of the list of the members, registered with us. By clicking the “Filters” button, you can sort users by age.
We would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those. If you are an active member, you might get a set of free bonuses. Would you like to find out more about what those might be?
Please feel free to contact us via [email protected] in case of any questions.
Best regards,
La-date Customer Support
We should be able to see more pictures on first mail. We ate expected to pay 100s of dollars before you can start to get to know someone seems a bit of a scam
Dear Jack,
Thanks for sharing your feedback.
We are to hear sorry your experience didn’t match your expectations.
Your positive experience is truly significant for us and we would like to inform you that we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our users, and thus we set prices on our platform.
We indeed take serious measures and do our best to provide our users with a secure space for communication. Our trusted users’ profiles are not confirmed unless we verify their ID and background. Our affiliate partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the user you are corresponding with.
Please feel free to reach out to our [email protected] email with any further comments, concerns, or suggestions you wish to share.
We would love to make things right if you give us another chance.
Best regards,
La-Date Support Team
It's just a enticement at first to lure you in to payment
Dear Keith,
Thanks for sharing your feedback.
We are to hear sorry your experience didn’t match your expectations.
Your positive experience is truly significant for us and we would like to inform you that we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our users, and thus we set prices on our platform.
We indeed take serious measures and do our best to provide our users with a secure space for communication. Our trusted users’ profiles are not confirmed unless we verify their ID and background. Our affiliate partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the user you are corresponding with.
Please feel free to reach out to our [email protected] email with any further comments, concerns, or suggestions you wish to share.
We would love to make things right if you give us another chance.
Best regards,
La-Date Support Team
It's been a long time since I had a good time with some one else
Dear Bob,
Thanks for your review!
We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time.
Please reach out to [email protected] with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our website!
Best regards,
La-Date Customer Support
Dear Jessy,
We do appreciate you sharing your feedback with us!
Please do not hesitate to reach us at any time in case any questions arise as we are always at your service.
Best regards,
La-Date Customer Support
So far my experience is wonderful. I am hoping for the best
Dear Dustin,
We can’t thank you enough for your positive feedback - it’s always appreciated. Your review means a lot to us and lets us know we’re on the right track!
Please contact us if we can help you with anything further via [email protected], and thank you again for taking time out of your day to leave us this comment.
Sincerely,
La - Date Customer Support
I feel a bit nervous, but I think I will be fine with this session.Iam a bit anxious too, never had a serious chat with a prospective date.
Dear Conrad,
Thank you so much for your kind review. We really appreciate you taking the time to share your experience with us.
In case you have other feedback for us, please don’t hesitate to contact us at any time via [email protected].
Kind regards,
La-date Customer Support
It excellent thanks for your service. I want to get one of these female too come over here and marry her if she wants to come over to USA
Dear Member,
Thanks for sharing your positive review of our service! Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our platform.
We will be glad to assist you in case of any additional questions. Don't hesitate to get in touch with us via [email protected] if any assistance is needed.
Kind Regards,
La-date Customer Support
Dear Gerald,
We are extremely grateful that you took the time to leave us a review!
You can continue to use our free membership and there will be no liability for a subscription. Since we have no subscription at all, we don't charge you without your approval. So you receive a unique opportunity to access thousands of the users' profiles absolutely for free, you can view their photos in the profile and photos that they send in chat to you without any credits required. Also, checking your chat box requires no payments at all.
Please reach us via [email protected] in case of any help needed. We are there for you 24/7.
Sincerely,
Support Team La-date
Credits to costly for a regular guy to develop a relationship
Dear Frank,
Thank you for the review!
Our website is an online-international communication platform where our user’s satisfaction is our primary focus. We provide our users with a fast and convenient environment to initiate communication and share different ideas, traditions, and knowledge with other users of the website. Therefore, we cannot promise anything about marriage or coming to another country, however, we would be very pleased to hear if your relationship taking that direction.
We maintain a high level of customer support, which comes at a certain expense. There are different departments that care about our clients’ privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. We are always at our customers’ service and ready to assist in any situations occurred.
However, we are always glad to offer some free credits to our customers, so please contact us via [email protected] in order to learn the details.
Please, do not hesitate to reach us in case you need any assistance via [email protected].
We are always here for you!
We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!
Best regards,
Support Team La-Date
Great conversation I'm not buying your bull$#*! credits
Dear Bob,
Thank you so much for your kind review. We really appreciate you taking the time out to share your experience with us.
Credits are our internal currency. You can use it to use the paid options on our platform.
In case you have other feedback to us, please don’t hesitate to contact us at any time via [email protected].
Kind regards,
La-Date Customer Support
Enjoy the ease of the use of your app. Communicating with one of your clients and getting to know her. Thanks
Dear Philip,
Thank you for the nice evaluation!
We are pleased to hear that you like the website members!
Wishing you only nice people connections ahead!
Best regards,
La - Date Customer Support
I tried to use La Date several times, 3. Each time after giving my credit card info I was locked out of my account and customer reps site policy or political garbage. Meaning there is a ban on a countery for say political involvement they will not allow you to subscribe or be a member. The fact it happened 3 seperate times with 3 separate credit cards. THE GUYS ARE SCAMMERS!
Dear Chris,
Hello and thanks for finding time to submit your review.
Kindly note, that we have no right to block the profile unless the user violates Terms of Use of the platform, which can be read before registering the profile on our website.
As far as your email address isn't visible to us, please contact our support team via [email protected] and we'll be able to check the issue for you.
Best regards,
La-Date Customer Support
I don't like you using credits. Why don't you just have a monthly subscription
Dear David,
Hello and thanks for finding time to submit your review.
Yes, We do not have a monthly subscription. However, you can purchase credits packages as a kind of our website currency in order to spend them on the services. Furthermore, it has no time limit compared to the subscription, so you can use it anytime you wish.
Best regards,
La-Date Customer Support
Are these ladies even real? I mean their hot and sexy but are they actual people or a bunch of fake accounts? And why does everything cost money? There isn't a way to earn free credits is there?
Dear Member,
I completely understand that chatting with someone online may raise doubts from time to time. You cannot check who is sitting behind the screen and that's what makes you feel so suspicious. The video confirmation is the main way to check whether the lady is real. She has to confirm her identity by recording a video and showing her ID document on the camera.
Because of the abovementioned steps, we can be sure that there is no scam or fraud on our website.
Kindly note that our company cannot afford to provide services on any other basis than the prepaid one, as we do our best to give the high-quality service to all our customers and a high-level support in any cases you have. We have a lot of people taking care of the customers' issues, whatever they are. So we count on your understanding.
We are improving our platform to make it more convenient for you to communicate with the members as long as possible. We have big plans to develop our project and our team tries to come up with the best new features to help you avoid any difficulties in communication with your penfriends. Moreover, our support department working 24/7 is always ready to take care of any issues you could come across. We really try hard and hope to make our efforts justified for our customers as well as your investments!
If you are an active member, you might get a set of free bonuses. Would you like to find out more about what those might be?
We will be glad to assist you in case of any questions. Please contact us via [email protected] if any assistance is needed.
Respectfully,
La - Date Customer Support
It's awesome the ladies love chocolate here and I feel special
Dear Sharky,
Thank you so much for taking the time to leave us a positive review. We appreciate it!
Contact us via [email protected] if some questions pop up. We will be glad to assist you.
Best Wishes,
La - Date Customer Support
I would not mind if you put a bunch of credit on my account
Dear Joe,
We would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those.
If you are an active member, you might get a set of free bonuses. Would you like to find out more about what those might be?
We’re here for you anytime.
Please feel free to contact us via [email protected] in case of any questions.
Kind Regards,
La-date Customer Support
You don't give enough credit to have a conversation to get to know people a little bit before you want to charge or credit
Dear Jaybob,
Thank you so much for this review!
We do not have a monthly subscription. However, you can purchase credits packages as a kind of our website currency in order to spend them on the services. Furthermore, it has no time limit compared to the subscription, so you can use it anytime you wish.
We would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those. If you are an active member, you might get a set of free bonuses. Would you like to find out more about what those might be?
We’re here for you anytime.
Please feel free to contact us via [email protected] in case of any questions.
Kind Regards,
La-date Customer Support
Answer: La-date is extreme scam! Not a single genuine profile. All paid workers and hookers. It seems to me that http://J4Dates.com Is a way better option. I have not met any dodgy female user there yet and I have actually gone on a couple of dates with a stunning Ukrainian blonde. I will go with the flow and see how it goes but I really like it so far. As far as I know La-date used to be a normal site years ago but they completely tarnished their name and ruined their reputation because of greed when they started hiring local girls and even boys from Ukraine for chatting. They sit there spouting bulls*t from their keyboards all day and night long, different people can work under the same profile. Steer wide of this money spinning site!
Answer: Can emails or contact information be exchanged? Even the messages are CUTOFF in mid sentences.
Answer: Absolutely, Michael! The live chat feature is great. I've had a few questions in the past, and their representatives were always quick to respond and very friendly. Give it a try!
La-date is an online dating platform designed for those who believe that connection starts with an open heart and a curious mind. Whether you’re just starting out or rediscovering your romantic side, La-date offers a warm, welcoming space for thoughtful, emotionally grounded communication.
Each message on the platform is an invitation to connect with someone who values sincerity, openness, and gentle conversation. You’ll find people who appreciate emotional depth and enjoy taking the time to get to know someone through meaningful dialogue.
The experience is designed to feel natural and free from pressure. You can share your perspective, reflect on the moment, or simply enjoy the chance to be heard and seen. And along the way, you might just experience the quiet surprise of discovering something special when you least expect it.
La-date encourages emotionally safe, intentional interaction—perfect for those who want their next chapter to be rooted in presence, kindne...


Dear User,
Thanks for the feedback you submitted.
It is a pleasure to know your opinion about our platform.
Please feel free to contact us via [email protected] in case of any questions.
Best regards,
La-date Customer Support