On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
La-date Reviews Summary
The company has garnered a mixed reputation among its users, with notable strengths in the quality of interactions and user experience on the platform. Many customers appreciate the availability of free credits and the effective matchmaking features, which enhance the overall engagement. However, significant concerns arise regarding the pricing structure, as users feel the costs for communication are excessive, particularly for men, creating barriers to forming genuine connections. Additionally, frustrations about limited geographical matches and the inability to exchange personal contact information further detract from user satisfaction, indicating a need for adjustments to improve accessibility and foster deeper relationships.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The women look beautiful and from what I've heard of it was okay
So good
But do not have money for credit so it should be free
I'm gay and I have tried to opt out but you keep sending me this crap
Dear Mikka,
Thanks for sharing your feedback.
We are sorry to hear your experience didn’t match your expectations.
At this point, we would like to let you know that we would like the opportunity to investigate your feedback further.
Could you please contact us at [email protected]? We’ll work with you to help you on the matter you reported as quickly as possible.
Please feel free to reach out to our [email protected] email with any further comments, concerns, or suggestions you wish to share.
We would love to make things right if you give us another chance.
Best regards,
La-Date Support Team
I like this site so far but I'm just getting started on it
Dear Jay,
We do appreciate you sharing your feedback with us!
We are delighted to hear that you are having a good time on our website! Your positive experience is truly important for us.
Please do not hesitate to reach us at any time in case any questions arise as we are always at your service.
Best regards,
La-Date Customer Support
It's a nice, easy to navigate forum without pressure from an observer counting your words.
Dear Ross,
We do appreciate you sharing your feedback with us!
We are delighted to hear that you are having a good time on our website! Your positive experience is truly important for us.
Please do not hesitate to reach us at any time in case any questions arise as we are always at your service.
Best regards,
La-Date Customer Support
So far as nice all I'm getting is pictures not a lot of feedback and then again time goes on everything what happens come straightforward person I tell people how it is it gets me in trouble
Dear Dana,
We really appreciate you taking the time to share your experience with us!
In case you have other feedback for us, please don’t hesitate to contact us at any time via [email protected]
Kind regards,
La - Date Customer Support
I for the first time am really honored that a site like this has not cut me off wanting me to buy credits, or subscribe, or ask for a credit card too be able too keep changing. So I thank you for that and I'll tell my friends about this place. Thanks again. Sincerely yours Edmund Slezak3rd
Dear Edmund,
Thanks for sharing your positive review of our service! Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our platform.
Please be informed that one of the main benefits of our website is that it is not required to pay to become a user and create an account on our platform. You can easily browse profiles and view profile pictures for free. However, in order to view personal photos or chat with our validated members, you will need to purchase credits.
We will be glad to assist you in case of any additional questions. Please contact us via [email protected] if any assistance is needed.
Kind Regards,
La - Date Customer Support
The best website I found so far. I will continue using the website
Dear Eric,
We’re glad to hear that you were satisfied with your experience. Thank you for choosing us!
If there’s anything we can do to help you further, let us know via [email protected].
Best Regards,
La-date Customer Support
I've meet alot of beautiful woman and looking forward to getting to know more about them
Dear Wik,
Thank you so much for taking the time to leave us a positive review. We appreciate it!
Contact us via [email protected] if some questions pop up. We will be glad to assist you.
Best Wishes,
La-date Customer Support
Who is sensational as I know confession site app I ever seen thank you very much I recommend this for anyone today I just took a shot in the dark
Dear Vince,
On behalf of our team at La-date, thanks so much for this positive review. It means a lot to us!
Contact us via [email protected] if some questions pop up. We will be glad to assist you.
Kind Regards,
La-date Customer Support
I don't think this is a real dating site I'm looking for a real relationship not this looking to meet someone that is looking for something real I don't think the women on here are looking for that to be honest. I think this women work for the site to get men to buy credits to talk to them that's my opinion maybe I'm wrong but that's what I think.
Dear Vel,
Thank you so much for this review!
Our website is an online-international communication platform where our member’s satisfaction is our primary focus. We provide our members with fast and convenient environment to initiate communication and share different ideas, traditions and knowledge with other members of the website.
We try to make sure that all the validated members are interested in communication with other members of the website. For this purpose, we introduced the difficult procedure of verification steps for them. All of the members consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well.
We do not pay the validated members for communication with other members, and prohibit our Regional Partners to do so. If we find out that the member is paid by the Partner for communication on his/her behalf, we fine the Partner and immediately delete the member’s profile.
We’re here for you anytime.
Please feel free to contact us via [email protected] in case of any questions.
Kind Regards,
La-date Customer Support
I know there is a smart intelligent service you're trying to represent and it's great. Still, I need more free credit to go on with.
Sweet ladies thanks to you just with a click. Sometimes, you need a real person with flesh, bone, and blood to touch and feel. Other times, they've been gathered in a cone that you're gonna be touched.
Dear Kamran,
Thanks for the feedback you submitted.
It is a pleasure to know your opinion about our platform.
Please feel free to contact us via [email protected] in case of any questions.
Best regards,
La-date Customer Support
I just joined and I'm already getting messages from beautiful ladies
Dear Matt,
Thank you for posting your positive review!
We value your time and always strive to provide fast and efficient service.
Kindly contact us via [email protected] if some questions appear.
Sincerely,
La - Date Customer Support
I don't understand how the credits work exactly so not sure how many to purchase
Dear Ed,
Thank you for the review!
You may find all details about credits and prices on the tab "Credits" located on the top of the page if you use full version of the website.
Please, do not hesitate to reach us in case you need any assistance via [email protected].
We are always here for you!
Take care and stay safe!
Best regards,
Support Team La-Date
It's been really good I work 3 days a week have two kids so I can't buy whycredit at this stage but ty for letting me on here no when I'm new to this not very good at it yet so
Dear Stephen,
Thank you for taking the time to share your thoughts and feedback with us!
Please be informed that one of the main benefits of our website is that it is not required to pay to become a user and create an account on our platform. You can easily browse profiles, check chat messages and view profile pictures for free. However, in order to view personal photos or chat with our validated members, you will need to purchase credits.
It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those.
From our end, we always provide high-quality support services for our members. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.
There are multiple options to reduce your expenses and use the platform in the most efficient way, please contact us via [email protected] and we will be happy to help you with that.
We are always at your service.
Kind regards,
La-Date Customer Support
Dear Ben,
Thank you for the review of our website!
We are sure that you need some time to explore the website thoroughly!
We hope that your next review will be about your amazing experience on La - Date!
Have a wonderful day and state safe!
Best regards,
La - Date Customer Support
So far everything's been okay haven't had any problems or anything. Would like to learn more about it though
Dear Brett,
Thank you very much for sharing your feedback with us. Voicing your opinion really matters and helps us to improve our services!
Kindly contact us via [email protected] in case you need any further assistance. We will be there for you!
With best regards,
La-date Customer Support
Too many young women. Looking for older, taller women located in US.
Dear Robert,
We are extremely grateful that you took the time to leave us a review.
We do hope that our search option will help you in your searchings!
Please reach us via [email protected] in case of any help needed. We are there for you 24/7.
Sincerely,
Support Team La-date
It is very slow here and I am trying to find someone who would like to go camping
Dear Donald,
Thank you for the feedback!
Every member communicates the way he/she is used to in real life. We cannot and shall not control it. From our side, we try to provide every member with a positive communication experience on the platform. However, each separate member chooses their own manner of communication as well as whom they want to talk to.
Feel free to get in touch if you have any other questions for us via [email protected]
Sincerely,
La - Date Customer Support
Well so far I can have a conversation and not get kicked after two words and wanting money wanting money wanting money so far this one has not asked for any of that and I'm still chatting thank you
Dear John,
Thank you for taking a moment to share your nice feedback! All your words are highly appreciated by our Team!
Feel free to get in touch if you have any other questions for us via [email protected]
Respectfully,
La - Date Customer Support
From the business
La-date is an online dating platform designed for those who believe that connection starts with an open heart and a curious mind. Whether you’re just starting out or rediscovering your romantic side, La-date offers a warm, welcoming space for thoughtful, emotionally grounded communication.
Each message on the platform is an invitation to connect with someone who values sincerity, openness, and gentle conversation. You’ll find people who appreciate emotional depth and enjoy taking the time to get to know someone through meaningful dialogue.
The experience is designed to feel natural and free from pressure. You can share your perspective, reflect on the moment, or simply enjoy the chance to be heard and seen. And along the way, you might just experience the quiet surprise of discovering something special when you least expect it.
La-date encourages emotionally safe, intentional interaction—perfect for those who want their next chapter to be rooted in presence, kindne...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Slinder,
Thanks for sharing your feedback.
We are to hear sorry your experience didn’t match your expectations.
Your positive experience is truly significant for us and we would like to inform you that we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our users, and thus we set prices on our platform.
We indeed take serious measures and do our best to provide our users with a secure space for communication. Our trusted users’ profiles are not confirmed unless we verify their ID and background. Our affiliate partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the user you are corresponding with.
Please feel free to reach out to our [email protected] email with any further comments, concerns, or suggestions you wish to share.
We would love to make things right if you give us another chance.
Best regards,
La-Date Support Team