Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of KokoPie

KokoPie

2.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate KokoPie?
grey stargrey stargrey stargrey stargrey star

KokoPie Reviews Summary

KokoPie is an online clothing store specializing in Japanese Street Fashion, Kwaii clothing, and Tumblr Aesthetic fashion. They offer a variety of items such as platform boots, mini skirts, and patches.

This summary is generated by AI, based on text from customer reviews

service
15
value
14
shipping
14
returns
11
quality
12

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Ethan R.
Unfollow Ethan R.
Share Review
Report Review

When she gives stuff away, shipping is outrageous. It normally should be based on weight but basically you're buying the item and free shipping.

Date of experience: October 11, 2018
New Jersey
1 review
0 helpful votes
Follow Samantha N.
Unfollow Samantha N.
Share Review
Report Review

Cute and great quality
October 12, 2018

I ordered a t-shirt from this store a few months back and it's the cutest thing I own. The design is unique and cute and the shirt has held up great! No shrinkage or design fading so far! 5 out of 5 for such a great store!

Date of experience: October 11, 2018
Georgia
1 review
0 helpful votes
Follow Raven R.
Unfollow Raven R.
Share Review
Report Review

Incredible!
October 12, 2018

I love this brand! The quality of the clothes is amazing, the price is fair and the designs are beautiful! The shipping is somewhat pricey since I live in the US but it's quick and worth it!

Date of experience: October 11, 2018
California
1 review
0 helpful votes
Follow Hayden P.
Unfollow Hayden P.
Share Review
Report Review

Amazing!
October 12, 2018

The quality is amazing, and the price is very fair for what you get. I've had it for about 6 months and it's still going strong. It's one of my favorite pieces I own and you can't really get it anywhere else unless you want a cheap copy. It came in about 3 weeks because I preordered it, which is very reasonable. I love it!

Date of experience: October 11, 2018
New Jersey
1 review
0 helpful votes
Follow Zoriah M.
Unfollow Zoriah M.
Share Review
Report Review

Aesthetically dreamy
October 12, 2018

I ordered twice from kokopiecoco I must say that they are really good! The products are really high quality, the shipping is really fast and they are really well priced. Kokopiecoco is a place I really recommend buying from!

Date of experience: October 11, 2018
Virginia
1 review
0 helpful votes
Follow Brianna p.
Unfollow Brianna p.
Share Review
Report Review

! The best brand ever!
October 12, 2018

I love this brand so much! When I first found this brand I knew I found my number one favorite brand! The brand has so many options from Pastel to Dark to grunge and the quality is so amazing and beautiful. It's so worth it to shop from here!

Date of experience: October 11, 2018
Iceland
1 review
0 helpful votes
Follow Tinna B.
Unfollow Tinna B.
Share Review
Report Review

Great
October 12, 2018

Ive stanned kokopie for years and I still like the store. I have many things from them and I think they make good quality clothing. My only problems are the shipping can kinda expensive and I got a backpack that tore a bit due to the weight of my books.

Date of experience: October 11, 2018
Texas
1 review
1 helpful vote
Follow Lori G.
Unfollow Lori G.
Share Review
Report Review

Ive bought items from this company twice and had great experiences! I live in the U.S. and the clothes arrived within a week. Shipping can be a little pricey. However, people need to understand mailing items does cost money. When you buy from this store you are paying for quality so in the end i think its worth it. Also, the ethics behind this company is amazing! The designer is wonderful and kind. The picture below is of the first order i ever made with this company 2 years ago. The designs are not faded and the skirt is so comfy

Date of experience: October 10, 2018
Canada
1 review
0 helpful votes
Follow Kali R.
Unfollow Kali R.
Share Review
Report Review

I adore KokoPie and every product they make is unique and high quality. It is easily my favourite online store and I recommend it to everyone.

Date of experience: October 10, 2018
Tennessee
1 review
1 helpful vote
Follow Ame J.
Unfollow Ame J.
Share Review
Report Review

It's Totally Fine
October 11, 2018

I've ordered two separate times from KokoPie, once a shirt and a sheer jacket. I'm pretty cheap so I only buy clearance stuff.
But my items came in after a week and they were in a cute branded bag, shipped from a US location. The sizes are pretty spot on and the shirt I bought is definitely one of my favorites. It's a soft cotton t shirt, and it's held up in the wash really well.

I haven't had any problems with their stuff, and they usually give out shipping promo codes so overall my experience has been positive! I never had a problem with my order or with their Instagram/customer service

Date of experience: October 10, 2018
Australia
1 review
0 helpful votes
Follow Leah S.
Unfollow Leah S.
Share Review
Report Review

Amazing items!
October 11, 2018

I bought a skirt, backpack and socks from this site and love all of them! The skirt is way thicker than expected, and the backpack has so many compartments, the quality was just way beyond what I expected. I got the skirt on promotion so it was free, and they do promotions all the time making the products great value for money! Which makes up for the shipping costs to Australia which are a tad expensive.

Date of experience: October 10, 2018
Georgia
1 review
0 helpful votes
Follow Angel M.
Unfollow Angel M.
Share Review
Report Review

ABSOLUTELY LOVELY
October 11, 2018

This shop is amazing their designs are beautiful and the products are really well made. Shipping wasn't expensive and it arrived pretty quickly. I got the black book bag with the sunflowers on it and i use it everyday with heavy books and all and it still looks perfect.

Date of experience: October 10, 2018
Spain
1 review
7 helpful votes
Follow Claudia N.
Unfollow Claudia N.
Share Review
Report Review

Great store, I love it!
October 11, 2018

I've been following this store on Instagram for over two years now, and I can't stop telling people how amazing it is.
Clothes are beautiful, and for everyone (you may not love every item but I'm sure there is something that suits you, they have everything!). They have a great quality too, don't loose color intensity and materials are very good.
Costumer service is great, I always get my questions answered back really quickly and in really good terms, they treat you with respect and care. KokoPie really appreciates their costumers.
Some clothes may be a bit overpriced and most students (like me) can't afford the real price + shipping, but they always have items on sale, and they offer lower prices many times a year, so if you really love an item and have a little patience you can get it really well priced! The shipping may be a bit expensive too, but it's not too expensive, and it's something we can understand, I'm sure they are working on it! (also if you compare it to stores like Hott*pic or so, that ask you 100$ for shipping, its really good)

I'm sorry people had bad experiences with KokoPie, but they have always treated me really well, and I'm sure if they gave them another opportunity they will see how good they are.

Date of experience: October 10, 2018
Wisconsin
1 review
0 helpful votes
Follow Melody K.
Unfollow Melody K.
Share Review
Report Review

Amazing!
October 11, 2018

The quality is incredible and shipping is the same as most online sites that aren't Amazon. Sometimes things can get messed up but the customer service is always incredible and ready to help.

Date of experience: October 10, 2018
New York
1 review
0 helpful votes
Follow Sebastian P.
Unfollow Sebastian P.
Share Review
Report Review

Cute quality clothing
October 11, 2018

Ive purchased multiple items from this brand and they are all so cute and soft and the quality is amazing.

Date of experience: October 10, 2018
Tennessee
1 review
0 helpful votes
Follow Sheila F.
Unfollow Sheila F.
Share Review
Report Review

Amazing!
October 11, 2018

I loved everything from here, the quality is amazing and I'm really glad I purchased from here. The designer is fantastic and the customer service is also great! Dont buy from here if you cant be patient and ALWAYS read the description. Theres always a ton of info there! :)

Date of experience: October 10, 2018
France
1 review
0 helpful votes
Follow Sophie H.
Unfollow Sophie H.
Share Review
Report Review

Cute clothes!
October 11, 2018

I bought a pack with a skirt and a t-shirt. I was really happy with it. The fabric of the skirt is really good and look so pretty. The customer service is great too. I asked to make it send fast around independence day and they shipped really fast. I would recommend

Date of experience: October 10, 2018
Canada
1 review
0 helpful votes
Follow Natasha W.
Unfollow Natasha W.
Share Review
Report Review

Kokopie is one of my favourites places to purchase clothing online because of how unique their clothing is. It's always amazing quality and from my experience is very true to size more often than not. Their customer service is very responsive and helpful, i don't have to wait more than a day to receive a reply. The only problem i have experienced is that preorder items often take longer to ship than what it says on the product page. But that's really my only complaint!

Date of experience: October 10, 2018
Texas
1 review
0 helpful votes
Follow Jay M.
Unfollow Jay M.
Share Review
Report Review

Great Brand :)
October 11, 2018

I have ordered from Kokopie many times, with few problems. Everytime there was a problem, customer service was very nice and quick to help. Kokopie has very good quality clothing and such a wide variety of clothing styles. I only wish the shipping was cheaper. Overall: a great company :)

Date of experience: October 10, 2018
California
1 review
0 helpful votes
Follow Daisy F.
Unfollow Daisy F.
Share Review
Report Review

Love everything
October 11, 2018

I loved my skirt and stockings I bought. Such a good quality item for the price. Shipping for me was standard but quick.

Date of experience: October 9, 2018