Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of Kizoa

Kizoa

3.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Kizoa?
grey stargrey stargrey stargrey stargrey star

Kizoa Reviews Summary

Kizoa has a rating of 3.5 stars from 990 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kizoa most frequently mention customer service, slide show and good work. Kizoa ranks 1st among Photo Sharing sites.

service
61
value
66
shipping
18
returns
11
quality
62

We monitor reviews for authenticity

Oklahoma
1 review
0 helpful votes
Follow Beth D.
Unfollow Beth D.
Share Review
Report Review

Phone and email support
August 17, 2015

When I continued to get the message "Your slideshow failed to upload to Facebook; please try again in a few minutes" for hours on the night before my 22nd wedding anniversary, I emailed Kizoa asking for help. The next morning, I continued to get the same message. I decided to call the Kizoa hotline for help, and within minutes the lady who answered the phone was able to tell me that the connection between Fb and Kizoa had expired, and she also told me exactly how to fix it. Soon after, I received an email response from my query the previous night with the same information. It was great to be able to call a human being and get immediate and accurate help for my problem. Thanks to Kizoa, my husband saw and loved the video. A+ customer service and an A+ anniversary! Thank you!

Date of experience: August 17, 2015
France
1 review
0 helpful votes
Follow Suzanne M.
Unfollow Suzanne M.
Share Review
Report Review

Over the moon
August 16, 2015

I feel so lucky I found your site, I knew in my minds eye exactly what I wanted for my sons wedding, and using your site was more than I expected. Reading the site jabber also helped me with queries coming up as I went along, very good communication from kizoa also thank you.

Date of experience: August 16, 2015
South Africa
1 review
0 helpful votes
Follow Daniel B.
Unfollow Daniel B.
Share Review
Report Review

Revolution Freedom Expression
August 15, 2015

I thought for a very long time about getting the full deal. I was not going to get involved in just another Web design site. But wow was I wrong. I have all the tools to create and manage my very own movies.

Date of experience: August 14, 2015
Iowa
1 review
0 helpful votes
Follow John G.
Unfollow John G.
Share Review
Report Review

Very easy to use. I'm a guy with limited computer knowledge. I watched the YouTube instructional videos and went to work on putting my slideshow together. I was surprised at the ease of doing my project. It took me approximately 2 hours to put the 150 picture slide show together.

Date of experience: August 14, 2015
Canada
1 review
0 helpful votes
Follow teena c.
Unfollow teena c.
Share Review
Report Review

One thing about the videos/ movie maker I made apparently not working well when i tried to add it to my slideshow also wheb i tried to downloaded the video with slideshow. It could not allowed me to send by email to friend due bytes size... i am not sure what is the best alernative way do that.

Date of experience: August 14, 2015
Veronica G. — Kizoa Rep
over a year old

Hi! If your file is too large then you can simply send a link of your slideshow to your friend so that you do not have to worry about any size limits. Go to the MY SLIDESHOWS tab, select your slideshow then click on the EMAIL button at the bottom of the screen. You'll be able to type in your the emails you want to send it to and you also have an option underneath to allow the recipients to download the slideshow from the email.

New York
1 review
0 helpful votes
Follow Rebecca K.
Unfollow Rebecca K.
Share Review
Report Review

Great Product and Easy to Use
August 14, 2015

My brother recently passed away and I was asked to do a slideshow of pictures for his Celebration of Life party. Kizoa was incredibly simple to use which was a tremendous help in a stressful situation. The end result was amazing and I could not be happier.

Date of experience: August 14, 2015
New Jersey
1 review
0 helpful votes
Follow Nosh J.
Unfollow Nosh J.
Share Review
Report Review

Great little tool
August 15, 2015

Great little tool. Wish it had a few more controls. But its good at what it does do.

Date of experience: August 14, 2015
Veronica G. — Kizoa Rep
over a year old

Thanks for your review Nosh! What controls were you thinking of?

New York
2 reviews
0 helpful votes
Follow Shannon M.
Unfollow Shannon M.
Share Review
Report Review

Love Kizoa
August 14, 2015

Put together a slide show (with music) of my mother who had just passed away (for her funeral services) and everyone loved how it came out. The funeral home will do one for you for a extra cost so I decided to do one myself. The funeral home said they have seen many of these done by people and they thought mine was one of the better ones. Thank you Kizoa for allowing me to do something nice for my mother. She would have loved it!

Date of experience: August 14, 2015
Oregon
1 review
1 helpful vote
Follow Dave P.
Unfollow Dave P.
Share Review
Report Review

Lousy! Your instructions for burning a DVD do not work on the Mac computer! I am still waiting for a response from several emails!

Date of experience: August 14, 2015
Veronica G. — Kizoa Rep
over a year old

Hi Dave, send me a direct email at [email protected] so I can look into your issue. Also, here is a video tutorial on our Youtube channel which shows step-by-step how to burn a DVD with a MAC computer: https://www.youtube.com/watch?v=dbxDJ24zeFs&index=13&list=PL68A0340A03AE5F4B

Florida
2 reviews
0 helpful votes
Follow Walter B.
Unfollow Walter B.
Share Review
Report Review

Kizoa -IS ALL THAT!
August 14, 2015

After shopping for a program that would do a slide presentation for our web site, we found the trial version of KIZOA. What a wonderful program that was easy to use and understand, full version is great and the last two updates with the new frames and borders make me love this software. It makes professional quality with the greatest of ease and the support is tremendous with response in minutes not weeks or days like a lot of the others. THANKS for making such great software to share my family and friend's lives over the internet...

Date of experience: August 14, 2015
New Jersey
1 review
1 helpful vote
Follow Jennifer S.
Unfollow Jennifer S.
Share Review
Report Review

Great product
August 14, 2015

I had to make a video very quickly at work and this program was very easy to use. Video turned out great. Can't wait to do another one!

Date of experience: August 14, 2015
New Jersey
1 review
1 helpful vote
Follow Lindsay G.
Unfollow Lindsay G.
Share Review
Report Review

Wedding slide show
August 14, 2015

This site was super helpful and I was able to create a wonderful professionally done slideshow for our wedding!

Date of experience: August 14, 2015
Virginia
1 review
1 helpful vote
Follow Rick L.
Unfollow Rick L.
Share Review
Report Review

SSMF
August 14, 2015

The program that I had normally been using blew up and I couldn't get it to work and I needed a slideshow fast! I found Kizoa and after some trial error got the hang of it and got slideshow done.
The only ding I have (and it may just be me) I couldn't see how to make the slideshow loop, without having to renter all the pictures and transitions.

Date of experience: August 14, 2015
Veronica G. — Kizoa Rep
over a year old

Hi Rick, thanks for your review! If you have a PRO membership you can configure for your slideshow to loop when you embed it onto a website or blog or send it by email. To do this go to the MY SLIDESHOWS tab, select your slideshow, then click on the ADD TO BLOG button at the bottom. You'll see an option within that window that'll pop up that allows you to determine how many loops you want.

New York
1 review
0 helpful votes
Follow Amanda C.
Unfollow Amanda C.
Share Review
Report Review

Horizontal Scroll Bar
August 14, 2015

This is a great website with lots of options. However, I was unable to create my slideshow because the horizontal scroll bar on the website did not work. The scroll bar refused to move to the right, making it impossible to make my slideshow more than a couple slides. Please fix this.
Also, I read the other reviews about having to pay to download the slideshow. KIZOA STAFF MEMBERS, if you see this, know that I am not happy with this feature. If you are going to advertise your website as a means to make slideshows for FREE and then at the very end tell us that we have to pay, then you might as well not have used the word free in the first place.
What you're doing is not cool.

Date of experience: August 13, 2015
Veronica G. — Kizoa Rep
over a year old

Hi Amanda, to fix the scroll bar not moving to the right try double-clicking on any slide and click "Validate" on the small window that will appear. You can then try scrolling and it should move. We're in the process of fixing this small glitch very soon! As for what features are including with a free account, I'd like to let you know that the majority of Kizoa is in fact free. You are able to upload your photos and videos and create slideshows, collages, etc. You can even upload your own music and add them to your creations. You'll then be able to share your slideshows and collages for free online either via email, Youtube, Facebook, Twitter, or embed onto your own website or blog. There are a few features only included in our Premium memberships such as downloading to your computer or burning onto DVD, everything else is free!

Oregon
1 review
1 helpful vote
Follow gerri b.
Unfollow gerri b.
Share Review
Report Review

I had a 2 year membership for $49 which expired but I was pleased to find that it was now advertised as free! I've spent weeks creating a slideshow for daughter's wedding only to find at the end it's $130 to download it or burn a disc. Very unhappy they weren't upfront about this. Also I have never been able to play my previous slideshows that I burned to discs. They won't play in a DVD player. I had to download them and then take my laptop to the venue to show the slideshow. I was ok with that before- but I can't see paying $130 for a download. I now have 2 days and have to start all over with a different program. :(

Date of experience: August 7, 2015
Veronica G. — Kizoa Rep
over a year old

Hi Gerri, let me know the email address you used for your original Kizoa account so that I can test as to why your slideshows aren't working properly. As a prior member you benefit from a 40% discount to renew your membership to either the Premium DVD membership or the PRO membership. The Premium DVD membership is originally $64.99 and allows you to burn your slideshows to DVD, as well as download them to your computer. With your 40% discount you can obtain by using the promo code: RENEW40 it'll only cost a total of $38.99 and now all of our memberships are lifetime memberships so they will never expire and you'll never need to renew again.

Texas
1 review
2 helpful votes
Follow Brenda H.
Unfollow Brenda H.
Share Review
Report Review

Good product. But disappointing that I spent all this time thinking it's free now I have to pay in order to download to my computer or mp4.

Date of experience: August 6, 2015
Veronica G. — Kizoa Rep
over a year old

Hi Brenda, sorry for the confusion. Just so you know, you still have the possibility to upload your video to Youtube, email it, post it onto Facebook, or embed it onto your own website.

Texas
1 review
0 helpful votes
Follow Nadeem B.
Unfollow Nadeem B.
Share Review
Report Review

Excellent
August 6, 2015

Customer service replied very quickly and were very helpful and polite. They were able to resolve any issues I had and also provided me with some extra useful information.

Date of experience: August 6, 2015
Colorado
1 review
4 helpful votes
Follow Kellie P.
Unfollow Kellie P.
Share Review
Report Review

SO, I was looking for a program/site to do a special slideshow presentation for my brothers wedding. Everything was great. Easy to use, lots of cool special effects, ect. I was excited! I went to add my own music and after putting 2 weeks of blood, sweat, tears, frustration, and tons of pictures later into this thing, I went to download it to my computer to save it to be able to view it before I burnt a disk to take to my brothers wedding coming up on Aug 7th! Come to find out, it said I had to pay because I added my own music. Ok... easy enough fix. Talk to the DJ, get it situated where I dont need the music. Took the music off the slideshow... Perfect! WRONG! Here I am again with them telling me to pay $65! Are you kidding me? I have less than 2 weeks to have this done after just putting so much time into it already for me to start over somewhere else? There was never any mention of having to pay for a membership when I first signed up?!? Then to put so much time into it and BAM! Just not very happy at this point and very disappointed :(

Date of experience: July 22, 2015
Veronica G. — Kizoa Rep
over a year old

Hi Kellie! Guess what, as of Monday this week the ability to use your own music is now a free feature! This means that you can go ahead and put your own music back on. On the other hand, unless you upgrade to our Premium DVD membership you will only be able to share your slideshow online via email, Facebook, Youtube, Twitter, or you can embed it onto your own website/blog. If you want to download your slideshow to your computer or burn it onto DVD you would need the Premium DVD membership. We do have a chart with these memberships on both our website and inside the platform. In the top left corner of your Kizoa account you'll see a large orange button "Premium" that details which features are included in our memberships. FYI, we are giving out a 25% discount at the moment for any of our Premium memberships with the promo code SUN25. This offer ends on July 29th so I hope this is helpful!

Michigan
1 review
1 helpful vote
Follow Patricia M.
Unfollow Patricia M.
Share Review
Report Review

THANK YOU VERONICA!
July 22, 2015

I had MAJOR issues with posting my slideshow to FB. I had worked on this show for my daughter's 50th birthday for the last 5 weeks! Lots of hours. But fun!

When I tried to post to FB, they wouldn't allow due to "copyright issues". I was using songs I had downloaded from the Web. It was devastating I couldn't post, since most people I was sending the show to use FB.

I called Kizoa, and "Veronica" answered. She spent a good amount of time listening to my questions, and assisting me with all the right answers. She showed me the "BLOG" icon, how to cut and paste the link of my slideshow directly into FB. IT WORKED! She get's an A+!

Thank you again Veronica!

Date of experience: July 22, 2015
GB
1 review
4 helpful votes
Follow Jen L.
Unfollow Jen L.
Share Review
Report Review

A brilliant website - so easy to use and creates great results! I spent ages on my creation but I was really disappointed that I couldn't save it as I wanted to keep it as a keepsake for my twins 1st birthday!

Date of experience: July 21, 2015

From the business

Create videos, slideshows, collages, and edit photos from the convenience of a single platform with your own account. Combine your photos, videos, music, text, effects, and more for amazing results you can't find anywhere else.


kizoa.com
Paris, Ile de France, France