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KitchenNiche.ca Reviews Summary
KitchenNiche.ca is an online store selling premium kitchenware, cookware, and teas from various brands. They offer free shipping on orders over $150 in Canada and the USA.
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Would recommend. Great experience. Quickly resolved issues even over a month after product was purchased.
Great customer service. The delivery was speedy delivery with packaging intact. The product was exactly what I was looking for. I am a very satisfied customer!
I recently purchased this item for when I serve oysters to my guests as an appetizer. It's everything that I wanted and expected. Item arrived in excellent condition and expeditiously as well. I am actually contemplating on purchasing another one as we do quite a bit of entertaining. Would definitely recommend KitchenNiche.
Silvana N.
The items arrived quickly and in pristine condition. Everything was well-packed - with recyclable packing materials to boot! I look forward to making some tasty treats, and
To ordering more things from KitchenNiche in the future.
I'm very happy to have discovered KitchenNiche to supply me with the selection of tea I require. My order was handled very promptly and I even got an email from a human! I am definitely bookmarking them and shopping there again!
I found Kitchen Niche site as I was on the hunt for a new larger Mortar and Pestle set. Kitchen Niche carried one that was attractive and at a great price so I placed the order. I appreciated the fact that I could pay using Paypal but what TRULY impressed me was the speed with which the mortar and pestle I ordered arrived. I teach cooking to high school students so I am always on the hunt for new kitchen equipment to have my students use to give them a well rounded experience before moving on to professional cooking institutes. Browsing the Kitchen Niche site I found a wide range of material which I plan to return and purchase for my three cooking programmes. I love how the site is clear and the equipment on sale comes with detailed pictures and description so I can order with peace of mind without having any surprises when the items are delivered. I order online a lot so finding such a rich yet simple to use site has made a whole lot of difference to me. This site is a definite go to site which I plan to use in the future both for home and school programmes. Thank you Kitchen Niche!
I wanted to replace my Oxo oven mitts and could not locate them locally and other on-line places were above my spending limit for oven mitts. So I was delighted when I found them at Kitchen Niche! They came as promised and they are better than my old ones! Thanks so much!
Product was delivered in time promised and was as expected. I've ordered from this company a few times and really don't have any complaints.
Just received the SleekStor Measuring Cup Set from this site! I must say the cups are of really good quality and are made from high-heat resistant silicone which can be easily expanded for use, and it even doesn't require a lot of space as well. I am really happy and satisfied with my cute little handy measuring cups. Thank you so much! 5 stars.
Wow! I am so happy with the customer service with KitchenNiche.ca. I ordered my Peugeot Peppermill on February 9,2019 and received it Wednesday, February 13,2019. I will definitely order from them again for sure. They are fast, efficient and reliable.
Whenever I ordered my product through Kitchen Niche I am always satisfied with the time it takes to get it. I dealt with them for roughly three years and have not experienced any great difficulties dealing with this company. Also, I get a nice thank you note with my orders.
Purchased a fondue set they were quick to ship the set and when i had a couple questions about the product they were quick to respond even taking the extra step to verify something with the manufacturer. Super great experience
I ordered some baking spray that I was only able to find in the US. It came within the allotted time, and I am very happy! I will order from them again if I need to!
I recently purchased the measuring cup set from this site and the quality is amazing. The product was delivered to me on time. The charge which they quoted for this measuring cup set is also very affordable as compared to other sites. Overall, it's a nice experience purchasing from this site.
I have recently ordered the splatter guard from this company and am extremely satisfied! My order was delivered to me in just 3 business days.The quality of the product was top-notch and the splatter is really very easy to clean and folds together for the space storing capacity. I am really very happy with my purchase! Thank you so much! Highly recommended!
My wife ordered a Marcaro Silver Cookie Press for $78.99. This item was ordered on 12-7-2018 and she paid $7.99 for expedited shipping to get it before Christmas. She received and email from the company on 12-10-2018 that said the order was shipped. Needless to say, Christmas came and went and no cookie press. She sent an email on 12-28 informing the company that she had not received the cookie press. On 1-3-2019 she received and email from Sandra apologizing that it was delayed and confirmed our address (which was correct). On 1-4-2019 Sandra email my wife saying the United States Post Office said there
Have been weather delays and she should receive it in 1-2 days. Well, here we are at 1-18 and no cookie press, no more returning of her emails, or returns of phone calls. If this was a $10 cookie press, I would chock it up to not investigating the company better. I order things all the time where I work and have never been blown off so badly in my life.
Update: We never did receive the item we ordered. However, Roman contacted us and returned our money very quickly. I'm increasing my rating to 3 stars due to the fact that it took quite a lot of back and forth to finally get the money returned. Once Roman was involved things went very quickly and he was very courteous.
Still haven't received my order. It was 1 cookie cutter for 10.98 for ths item and shipping. Been contacting and everything Said it shipped on dec 20. Here it is January 3,2019. Lefted emails and calling the 888 number no returns your phone calls or emails.
Hello Paula,
Please check your spam folder as we did send you an email several days ago. You placed your order on December 20th and it was shipped on December 21st. With not too many business days between Christmas and New Years, 5 business days have passed since your order was shipped. With the shipping method you selected, orders are expected to arrive within 5-8 business days. Please note that the delivery time frame was clearly indicated when you placed the order. Faster shipping methods were available but not selected by you.
Please let us know if you have any questions.
Kind regards,
Kitchen Niche
I recently purchased the measuring cup set from this site and the quality is amazing. The product was delivered to me on time. The charge which they quoted for this measuring cup set is also very affordable as compared to other sites. Overall, it's a nice experience purchasing from this site.
I am new client to KitchenNiche and I wish to express my compliments on opportune updates on my request and the rapid conveyance. Great Customer support services, four days from putting in my request online until the point when it was conveyed. Completely satisfied! Thank You so much!
I have recently ordered the splatter guard from this company and am extremely satisfied! My order was delivered to me in just 3 business days.The quality of the product was top-notch and the splatter is really very easy to clean and folds together for the space storing capacity. I am really very happy with my purchase! Thank you so much! Highly recommended!
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Hi David,
Please send me an email to [email protected] and I will take care of this issue for you. If the order has still not arrived we'd be more than happy to issue a full refund or re-ship the item to you.
Kind regards,
Roman
Kitchen Niche