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Kijiji Reviews Summary
Kijiji's reputation has significantly declined among users, with many expressing frustration over poor customer service and technical issues. Customers frequently report difficulties in accessing support, experiencing unresponsive help centers, and facing account bans without clear explanations. Additionally, concerns about ad visibility and the prevalence of scams on the platform detract from user experience. Despite some long-term users appreciating the site's historical effectiveness, the overall sentiment leans towards dissatisfaction, particularly regarding paid advertising and the platform's recent updates, which many find cumbersome and ineffective. Users increasingly favor alternatives like Facebook Marketplace and Craigslist for their advertising needs.
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Kijiji isn't so great. - I placed an ad on Kijiji.ca. 3 days later, I got an email from them wanting me to pay for a top ad $17 or a homepage ad $30. I didn't respond. Shortly after, they started pulling my ads, delaying posting my ads and not posting them at all on their site, but left all my information on the Google search engine to drive potential customers to their site when they clicked on my ad on Google, (so people who would pay for the ad spots got the business). It's like bait and switch. They say they want the public to advertise for free, but as soon as you do, they want you to pay. If you don't pay, they pull your ads and only leave information on Google to drive business to their site. Very disappointing.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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