KijijiReviews 371

They used to be ok but not anymore.
I placed some ads with Kijiji looking for dancers for an outdoor event.
Kijiji deleted my ads for prohibited reason.
When contacted, for them, the wording "dancers" is associated with sexual activities, thus the ads violated their policies. And talking to those uneducated people did not go anywhere.

Come on, at least have a decency to hire people that at least understand English, or have certain education degree.

Just unbelievable! I should give "no star" but there isn't an option.

I had recently posted an ad in different region on Kijiji and I paid for it to have them on the top. Kijiji moved the ad to a category of their choice and reduced my visibility options. I contacted them on their chat line, and the rep was telling me over and over again that your ads are in the right category. B. S. If I want to advertise in a newspaper or magazine, I tell them where I want it, because that is where I think I get most of the his. If there is something wrong with the ad, it is misleading or inappropriate I understand. I requested a refund and I was told again that the ads were in the right category. The worst thing, the rep named, Casey closed the chat line before I could explain to her my concern. Think twice before you post on Kijiji.

I posted an ad to rent my house. I filled out all the "mandatory" portions and explained my house. Then it was deleted. I reposted with a bit more information, but I was perplexed as to why my previous ad was deleted. My second post was deleted again. So I asked the customer service, what was wrong with my ad. Then they said I had to put:
Accurate monthly rent/price
Location of house/apartment
Type of apartment; basement, low rise/high rise (include floor number)
Whether the unit is furnished or unfurnished
Images of the inside of the unit
Date the unit is available
Whether or not utilities are included in rent; if so, specify which utilities are included.

The entire address or my phone number was not a part of "mandatory" information. Also I did indicated it was unfurnished by clicking options.

Anyway, I added more information. Yet again it was deleted. This time, they said I should have included:
- What is the price/rent? Does rent include hydro, gas, or any other amenities?
- Contact name and number.
- Length of lease.
- Policy on pets.
- Clear images of the space.
- The address or general location of the unit.
- What floor is this unit on?
- Is there any outdoor space?
- How many appliances are included?
- Any relevant information regarding the condition.
- How many rental references are required?

Bunch of BS! Some of the abovementioned suggestions were not made previously (such as "how many appliances are included"). In addition, I have my phone number filled out in the mandatory section. Why do I need to repeat it in my Description?

I thought they were just trying to frustrate me so that I would pay money to post ads. But after reading other unsatisfied users who had paid ads and yet got their ads deleted, I guess Kijiji is just a very unhelpful site.

This establishment has no concern for repeat costumers all they want is their payment. They do not care if the client is happy. They do not stand by their products they sell and are very rude if you question anything. They messed up a girls hair on grad day which totally killed her special day. Plus we bought hair color from them and the hair color did not change her hair what so ever. There response was rude, cold, uncaring attitude. Do not give these people your hard earned money!

Kijiji can be hit and miss the key seems to be patience and excellent interpersonal and communication skills ( many people lack these assets). Be advised that posting your email address or telephone number on these type of websites can result in that information being collected by various con artists and or telemarketing agencies. If someone makes and offer that seems to good to be true... It very well might be a Phishing scam. Overall be careful when using "bulletin board" style 'buy sell and trade' websites.

I inteded to advertise my upcoming garage sale, and proceeded to make it a "top ad". Kijiji took the money $10. 50. 2 days later I search my ad and it was on page 3?! I look further into it and also notice my ad was duplicated. I emailed them regarding these 2 issues and the next morning I hear back, the solution for them was to say "i was not charged the 10.50 and then they deleted the ad. My account with them shows no charges, but my bank account clearly shows the money was taken by Kijiji. Extremely poor customer service! And Scammers! I will be using an alternate site in the future

Once I started posting a paid ad I had my ad removed immediately. The reason they gave made no sense (they said my business, a brick and mortar traditional retail mall franchise, one of nearly 3000 worldwide, was an MLM scheme.), and when I offered compelling evidence that they had made an error, they cut off communication and kept my money.

Kijiji which is owned by ebay is another example of a company with enough money to have google list them 1,2 and 3 in google search results and honestly for a company that charges so much money to post ads at top and erase without refund or more than a reply of wrong category, duplicate ad. It has to also be the only business I know that has no customer service phone number. Kijiji site should be shut down. With so many complaints maybe a class action lawsuit is in order. Disruption of business or loss of income sounds about right.