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Kids Live Safe

4.4

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From the business

Kids Live Safe provides access to detailed profiles of registered sex offenders and provides technology based services to keep children safe from harm. Knowing who these sexual predators are, where they live, and what offenses they have committed provi...


kidslivesafe.com
Founded in 2009
Santa Barbara, CA, United States
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Kids Live Safe Reviews Summary

The company has garnered a mixed reputation, with customers praising its user-friendly interface and the abundance of information available for background checks. Many users appreciate the accuracy and thoroughness of the data provided, highlighting its usefulness for personal safety and relationship vetting. However, there are significant concerns regarding the reliability of arrest records, with several customers reporting discrepancies and incomplete information. Despite these issues, customer service appears to be a strong point, as users have noted prompt and helpful responses. Overall, while the platform shows potential, addressing accuracy concerns is essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
12
This company responds to reviews on average within 0 days

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North Carolina
1 review
0 helpful votes
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So far little slow and hard to find names spelled right but overall beats finding someone in a phone book

Date of experience: February 22, 2022
Kelli M. — Kids Live Safe Rep
over a year old

Dear Timothy

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-301-5905 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

Kids Live Safe
"Protect What Matters Most"

Texas
2 reviews
0 helpful votes
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I just started using the site but I'm impressed so far.

Date of experience: February 17, 2022
California
1 review
0 helpful votes
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Best dollar I ever spent helped me to see if there was a eviction on my record

Date of experience: February 14, 2022
California
1 review
0 helpful votes
Follow Sean M.
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Limited investigation, my deceased ex wife owned a new house and lived in it for 2 years before she died and that address never popped up in AZ.

Date of experience: February 9, 2022
Kelli M. — Kids Live Safe Rep
over a year old

Dear Sean

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-301-5905 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

Kids Live Safe
"Protect What Matters Most"

Texas
2 reviews
0 helpful votes
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Helpful but could be more helpful...
February 9, 2022

Helpful but could be more helpful... I wanna know more information

Date of experience: February 9, 2022
Washington
1 review
0 helpful votes
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Very good past information on ppl but really nothing up to date

Date of experience: February 8, 2022
Georgia
1 review
0 helpful votes
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This is a amazing site
March 9, 2022

This is a amazing site. This world is starting to become crazy & it's wonderful to know who ppl around u n ur family are... love this site...

Date of experience: February 6, 2022
Kelli M. — Kids Live Safe Rep
over a year old

Dear Melanie

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-301-5905 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

Kids Live Safe
"Protect What Matters Most"

Massachusetts
1 review
0 helpful votes
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Some info is wrong such as arrests and social profiles

Date of experience: February 5, 2022
Massachusetts
1 review
0 helpful votes
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There is barely any information available. It's frustrating.

Date of experience: February 4, 2022
Kelli M. — Kids Live Safe Rep
over a year old

Dear Krysa,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-301-5905 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

Kids Live Safe
"Protect What Matters Most"

Minnesota
1 review
0 helpful votes
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I had no idea my former supervisor has a dangerous temper. It's gotten him nowhere.

Date of experience: February 4, 2022
Georgia
1 review
0 helpful votes
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Can't see if I have warrants and old media accounts

Kids Live Safe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 3, 2022
Kelli M. — Kids Live Safe Rep
over a year old

Dear Greg,

At Kids Live Safe we receive our data from thousands of unique sources as each state retrieves information from all of their counties and various departments and process the information differently. For some of the offenders, we know exactly what crime they committed with an accurate address and an updated photo of the offender. For others, we don't know what exact crime they committed and don't have an exact address of where they live. In addition, we have found that states can have different definitions of what crimes mean so it is always best to call your local police department if you have a question about the specific classification of an offender's crime. We choose to show our members all of the data that we are given even if some of it is incomplete so that our members have more information than less.

If you have any additional questions please reply to this email or contact us at 800-301-5905 7 days a week from 5 a.m. to 9 p.m. and any of our helpful team members would be happy to assist you further. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

We look forward to helping you protect your family with our service and our benefits.

The Kids Live Safe Support Team
"Protect What Matters Most"

Illinois
1 review
0 helpful votes
Follow Lori U.
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Reports aren't accurate or complete. I looked up my sister who is in prison and her criminal background did not include anything but a traffic ticket

Date of experience: January 31, 2022
Kelli M. — Kids Live Safe Rep
over a year old

Dear Lori,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-301-5905 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

Kids Live Safe
"Protect What Matters Most"

Florida
1 review
0 helpful votes
Follow Steven P.
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Created a membership to run a check on myself. You people have someone else's charges under my name!

Kids Live Safe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 30, 2022
Kelli M. — Kids Live Safe Rep
over a year old

Dear Steven,

At Kids Live Safe we receive our data from thousands of unique sources as each state retrieves information from all of their counties and various departments and process the information differently. For some of the offenders, we know exactly what crime they committed with an accurate address and an updated photo of the offender. For others, we don't know what exact crime they committed and don't have an exact address of where they live. In addition, we have found that states can have different definitions of what crimes mean so it is always best to call your local police department if you have a question about the specific classification of an offender's crime. We choose to show our members all of the data that we are given even if some of it is incomplete so that our members have more information than less.

If you have any additional questions please reply to this email or contact us at 800-301-5905 7 days a week from 5 a.m. to 9 p.m. and any of our helpful team members would be happy to assist you further. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

We look forward to helping you protect your family with our service and our benefits.

The Kids Live Safe Support Team
"Protect What Matters Most"

Minnesota
1 review
0 helpful votes
Follow Faith Q.
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Great way to know the people around our loved ones.

Date of experience: January 30, 2022
Iowa
1 review
0 helpful votes
Follow Janice V.
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It appears some information may be appearing on duplicate reports for family members with similar names- I noticed identical legal/criminal charges listed for at least two male family members with very similar names to one another.

Date of experience: January 28, 2022
California
1 review
0 helpful votes
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So far it has been a good experience
January 26, 2022

So far it has been a good experience. Found a lot of info that does correlate to what I was searching for myself. Thank you

Date of experience: January 26, 2022
Illinois
2 reviews
0 helpful votes
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I know for a fact that the person I looked up had warrants and was recently arrested. Report had zero for criminal.

Date of experience: January 26, 2022
Kelli M. — Kids Live Safe Rep
over a year old

Dear Amy

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-301-5905 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

Kids Live Safe
"Protect What Matters Most"

Texas
1 review
0 helpful votes
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Im learning how to use the site but so far so good

Date of experience: January 25, 2022
Oklahoma
1 review
0 helpful votes
Follow Roger Y.
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There is a lot of info on here that is so outdated and not correct. One person I ran I know has multiple criminal charges on her and they weren't put on here. I my husband's name and his info on here is from at least 10 Yrs ago. Not happy with this app.

Date of experience: January 21, 2022
Kelli M. — Kids Live Safe Rep
over a year old

Dear Roger,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-301-5905 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

Kids Live Safe
"Protect What Matters Most"

California
2 reviews
0 helpful votes
Follow JAN X.
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Your results are a joke
February 20, 2022

Your results are a joke. On everyone I submitted, we all came back w/no license or registration. One has a double murder conviction yet showed squeeky-clean.

Date of experience: January 21, 2022
Kelli M. — Kids Live Safe Rep
over a year old

Dear Jan,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-301-5905 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

Kids Live Safe
"Protect What Matters Most"