On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Kids Live Safe provides access to detailed profiles of registered sex offenders and provides technology based services to keep children safe from harm. Knowing who these sexual predators are, where they live, and what offenses they have committed provi...
Kids Live Safe Reviews Summary
The company has garnered a mixed reputation, with customers praising its user-friendly interface and the abundance of information available for background checks. Many users appreciate the accuracy and thoroughness of the data provided, highlighting its usefulness for personal safety and relationship vetting. However, there are significant concerns regarding the reliability of arrest records, with several customers reporting discrepancies and incomplete information. Despite these issues, customer service appears to be a strong point, as users have noted prompt and helpful responses. Overall, while the platform shows potential, addressing accuracy concerns is essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
There is a lot of info on here that is so outdated and not correct. One person I ran I know has multiple criminal charges on her and they weren't put on here. I my husband's name and his info on here is from at least 10 Yrs ago. Not happy with this app.
Your results are a joke. On everyone I submitted, we all came back w/no license or registration. One has a double murder conviction yet showed squeeky-clean.
Dear Jan,
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-301-5905 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
Kids Live Safe
"Protect What Matters Most"
Great I love the accuracy and the amount of information it has
Really like the full report that this site provides
Not finding names I know exist and false report on Deborah Fries. All of them
Dear [email protected],
At Kids Live Safe we receive our data from thousands of unique sources as each state retrieves information from all of their counties and various departments and process the information differently. For some of the offenders, we know exactly what crime they committed with an accurate address and an updated photo of the offender. For others, we don't know what exact crime they committed and don't have an exact address of where they live. In addition, we have found that states can have different definitions of what crimes mean so it is always best to call your local police department if you have a question about the specific classification of an offender's crime. We choose to show our members all of the data that we are given even if some of it is incomplete so that our members have more information than less.
If you have any additional questions please reply to this email or contact us at 800-301-5905 7 days a week from 5 a.m. to 9 p.m. and any of our helpful team members would be happy to assist you further. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
We look forward to helping you protect your family with our service and our benefits.
The Kids Live Safe Support Team
"Protect What Matters Most"
Good, easy to use, affordable, I would highly recommend
Results are completely wrong in more than 1 instance.
Dear Caleb,
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-301-5905 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
Kids Live Safe
"Protect What Matters Most"
Site is not super user-friendly... but everything else is pretty good so far!
Dear Olivia
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-301-5905 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
Kids Live Safe
"Protect What Matters Most"
Appreciate it very much. Helps me feel safer. I need that
Learned new info about people I know, however, there is some info missing on their reports.
I know someone has a warrant and it does not show that or the criminal record that I can see on the county court system
Dear Joshua
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-301-5905 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
Kids Live Safe
"Protect What Matters Most"
Great I love it easy simple cheap would recommend to anyone for safety
Great it's easy to use and the free trial is nice!
SOME DETAILS ARE INACCURATE! I am looking at licenses this report says DO NOT EXIST! I guess we're all going to Crash!
Found most of what I was looking for, including old criminal records that did not show up on my other background checks.
Why is it a deceased relative of 3 years is alive in your reports?
Dear Teri
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-301-5905 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
Kids Live Safe
"Protect What Matters Most"
Some things don't register or list. But, definitely been a useful aide.
Working awesome find out all you need to know awesome
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Roger,
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-301-5905 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
Kids Live Safe
"Protect What Matters Most"