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KEH

4.8

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
251
value
270
shipping
263
returns
68
quality
263
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44,909 reviews

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Warren S.
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Great service
January 12, 2016

Great service

Date of experience: January 12, 2016
George P.
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A-ok
January 12, 2016

A-ok

Date of experience: January 12, 2016
Matt M.
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Easy to use website, and KEH's reputation
January 12, 2016

Easy to use website, and KEH's reputation - and my past experience with KEH's used gear - makes me confident about purchasing from KEH whenever I need gear. Thanks!

For this order, I received everything as described and all appears to be working well. I was disappointed in the shipping, but that was Fedex's fault, not the fault of KEH. For some reason, Fedex did not deliver on the date promised but the next day.

Date of experience: January 12, 2016
George G.
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Product better than expected
January 12, 2016

Product better than expected

Date of experience: January 12, 2016
Lynn S.
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I've never had an issue, either in buying or selling. KEH is fair in pricing and you can be confident of their grading system.

Date of experience: January 12, 2016
Andrew F.
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Overall I am very happy
January 12, 2016

Overall I am very happy. Only complaint was that it took 3 business days to process and ship my order. Understandably it was a holiday weekend, but 3 full business days to process? To clarify, I placed the order on Friday, it didn't ship until the following Wednesday.

That said, everything arrived safe, exactly as (or better than) described, and I plan to continue shopping with KEH because of the great selection and price. In the future I may place my order by phone rather than online though.

Date of experience: January 12, 2016
T K.
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Reliable seller
January 12, 2016

Reliable seller.

Date of experience: January 11, 2016
John B.
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Fine
January 12, 2016

Fine

Date of experience: January 11, 2016
JOHN M.
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Excellent online shopping experience!
January 12, 2016

Excellent online shopping experience! Would shop here again.

Date of experience: January 11, 2016
Charles J.
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The website was easy to navigate and everything went smoothly. All items arrived quickly and as advertised.

Date of experience: January 11, 2016
John P.
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Keh is still great!
January 12, 2016

Keh is still great!

Date of experience: January 11, 2016
Frank T.
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KEH has always been a pleasure to work with
January 12, 2016

KEH has always been a pleasure to work with. With their rating system there are no surprises. Orders are shipped promptly and items are reasonably priced. Thanks!

Date of experience: January 11, 2016
Jeff K.
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I've always been a seller to KEH but not a buyer
January 12, 2016

I've always been a seller to KEH but not a buyer. This has been a great experience. I thoroughly enjoy KEH!

Date of experience: January 11, 2016
Wanda L.
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GREAT
January 11, 2016

GREAT

Date of experience: January 11, 2016
Douglas C.
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Good products, good service, good prices
January 11, 2016

Good products, good service, good prices.

Date of experience: January 11, 2016
Rich Z.
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Even though it wasn't stipulated that previously discounted items wouldn't qualify for the sale, I couldn't be happier with my purchase

Date of experience: January 11, 2016
Jon L.
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First time order had to go through PayPal
January 11, 2016

First time order had to go through PayPal. Great selection, price, and shipping.

Date of experience: January 11, 2016
Jason S.
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All was as expected
January 11, 2016

All was as expected. The item I received matched my expectations, and the 30% discount promotion made the price a treat.

Date of experience: January 11, 2016
Lynn M.
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I've always found the KEH staff to be very friendly & helpful, and this experience was no different.

Date of experience: January 11, 2016
Charles O.
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Check out required re-entry of information
January 11, 2016

Check out required re-entry of information. Not sure why info entered was dropped. Annoying at best.
Charlie.

Date of experience: January 11, 2016

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
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