Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of KEH

KEH

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate KEH?
grey stargrey stargrey stargrey stargrey star

KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
251
value
270
shipping
263
returns
68
quality
263
This company does not typically respond to reviews

Instant Feedback

44,909 reviews

We monitor reviews for authenticity

Andres O.
0 reviews
0 helpful votes
Follow Andres O.
Unfollow Andres O.
Share Review
Report Review

Great product
February 16, 2016

Great product

Date of experience: February 15, 2016
freddie w.
0 reviews
0 helpful votes
Follow freddie w.
Unfollow freddie w.
Share Review
Report Review

My shopping experience was great
February 16, 2016

My shopping experience was great.

Date of experience: February 15, 2016
Gary S.
0 reviews
0 helpful votes
Follow Gary S.
Unfollow Gary S.
Share Review
Report Review

Nothing further to add
February 16, 2016

Nothing further to add.

Date of experience: February 15, 2016
Christian F.
0 reviews
0 helpful votes
Follow Christian F.
Unfollow Christian F.
Share Review
Report Review

Selection is great, customer service in the past has been excellent. Very Excited about getting my new camera.

Date of experience: February 15, 2016
Richard M.
0 reviews
0 helpful votes
Follow Richard M.
Unfollow Richard M.
Share Review
Report Review

Have purchased in the past; very satisfied
February 15, 2016

Have purchased in the past; very satisfied. Just sold some used equipment to KEH and got what I consider a fair price. Have purchased two Nikon lenses and a Nikon DSLR body from KLH were as described+.

Date of experience: February 15, 2016
Thomas S.
0 reviews
0 helpful votes
Follow Thomas S.
Unfollow Thomas S.
Share Review
Report Review

Fast and easy to use service
February 15, 2016

Fast and easy to use service.

Date of experience: February 15, 2016
TR A.
0 reviews
0 helpful votes
Follow TR A.
Unfollow TR A.
Share Review
Report Review

Great shopping experience!
February 15, 2016

Great shopping experience! Had a problem with one item. The return process was quick and simple. A great place to shop!

Date of experience: February 15, 2016
B M.
0 reviews
0 helpful votes
Follow B M.
Unfollow B M.
Share Review
Report Review

If my experience is any indication, KEH products rated E+ are excellent. The camera lens I received looks and performs like new. I will buy from them again.

Date of experience: February 15, 2016
samantha S.
0 reviews
0 helpful votes
Follow samantha S.
Unfollow samantha S.
Share Review
Report Review

Pick up was easy, and I got excellent advice on which lens to purchase. I ended up buying the lens when I picked my camera up and picked the lens up the next day even though they had the order ready the same day.

Date of experience: February 15, 2016
samuel h.
0 reviews
0 helpful votes
Follow samuel h.
Unfollow samuel h.
Share Review
Report Review

Everything was fine
February 15, 2016

Everything was fine

Date of experience: February 15, 2016
Nick V.
0 reviews
0 helpful votes
Follow Nick V.
Unfollow Nick V.
Share Review
Report Review

Dgghj
February 15, 2016

Dgghj

Date of experience: February 15, 2016
George P.
0 reviews
0 helpful votes
Follow George P.
Unfollow George P.
Share Review
Report Review

Quick, efficient and accurate...
February 15, 2016

Quick, efficient and accurate...

Date of experience: February 15, 2016
George B.
0 reviews
0 helpful votes
Follow George B.
Unfollow George B.
Share Review
Report Review

Good; just wish you had not redesigned the website
February 15, 2016

Good; just wish you had not redesigned the website.

Date of experience: February 15, 2016
james j.
0 reviews
0 helpful votes
Follow james j.
Unfollow james j.
Share Review
Report Review

Always happy with the service and the grade of item is honest and accurate.

Date of experience: February 15, 2016
Roger V.
0 reviews
0 helpful votes
Follow Roger V.
Unfollow Roger V.
Share Review
Report Review

Second order in about 12 years
February 15, 2016

Second order in about 12 years. Your service is still easy to use. The camera is better than described. The service and delivery excellent.

Date of experience: February 15, 2016
Ken M.
0 reviews
0 helpful votes
Follow Ken M.
Unfollow Ken M.
Share Review
Report Review

I've enjoyed shopping and purchasing at KEH for a few years now. I've had exceptional service each time I purchased an item or had a mechanical camera serviced.

Date of experience: February 15, 2016
Wagner B.
0 reviews
0 helpful votes
Follow Wagner B.
Unfollow Wagner B.
Share Review
Report Review

KEH is and has been great to buy and sell with
February 15, 2016

KEH is and has been great to buy and sell with. Great people.

Date of experience: February 15, 2016
Lawrence H.
0 reviews
0 helpful votes
Follow Lawrence H.
Unfollow Lawrence H.
Share Review
Report Review

I am a return customer at KEH, as with previous purchases I was pleased with the Nikon Lens I received. The description and grading of the previously owned lens was appropriate. Packaging was excellent and shipping was prompt. I would not hesitate to purchase from KEH again.

Date of experience: February 15, 2016
ROBERT D.
0 reviews
0 helpful votes
Follow ROBERT D.
Unfollow ROBERT D.
Share Review
Report Review

I prefer to buy from KEH because I know that item will be as described and that I can send it back if it is not what I want.

Date of experience: February 15, 2016
Scott O.
0 reviews
0 helpful votes
Follow Scott O.
Unfollow Scott O.
Share Review
Report Review

I ordered a used Nikon d7000 in EX+ condition
February 15, 2016

I ordered a used Nikon d7000 in EX+ condition. In the past, I ordered a Nikon 12-24mm f4 lens in similar condition. Both items matched KEH's description and appeared 'like new' to me. I'm giving the d7000 a workout over the next few weeks. So far I have not encountered any problems; it's working perfectly and producing excellent images. Similarly, the 12-24mm I purchased several months ago also has been working perfectly. Both items work packaged very securely, so I don't worry about shipping damage when ordering. I trust KEH and their condition ratings. I'll continue to shop at and recommend KEH.

Date of experience: February 15, 2016

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
See all photos