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KEH

4.8

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,193 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
250
value
269
shipping
262
returns
68
quality
262
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Dave V.
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Second purchase, very happy with the first
April 2, 2016

Second purchase, very happy with the first.
I have not used the Mamiya yet but everything seems in order

Thanks again!

Date of experience: April 1, 2016
Bruce W.
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Always pleased with the service received and the high quality of the items purchased. I would recommend KEH to anyone with no reservations.

Date of experience: April 1, 2016
Fred D.
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KEH was highly recommended by a local Photography company and my experience was very positive. I had previously checked eBay and KEH was still my best option for price, service, testing and guarantee.

Date of experience: April 1, 2016
Danielle S.
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Great price
April 1, 2016

Great price. Great product. Fast delivery. Can't ask for more than that!

Date of experience: April 1, 2016
Rodney J.
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Ordering again
April 1, 2016

Ordering again. Loved it.

Date of experience: April 1, 2016
Zoelle E.
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Love Keh!
April 1, 2016

Love Keh!

Date of experience: April 1, 2016
Mitchell D.
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Thank you KEH
April 1, 2016

Thank you KEH. Great Product and Great Service.

Date of experience: April 1, 2016
Br B.
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I have shopped for used photo equipment with Keh.com several times and each item has been of excellent quality with no issues.
T

Date of experience: April 1, 2016
Cesar D.
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Great quality, great company, great service!
April 1, 2016

Great quality, great company, great service!

Date of experience: April 1, 2016
Roger M.
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I have always had great service from KEH
April 1, 2016

I have always had great service from KEH. If there are problems, they take care of them without hassle. Their service and descriptions are accurate, so I have had only one return in several years of purchasing from them. I immediately purchased a replacement item from them, that is how much I trust them. I recommend them without hesitation.

Date of experience: April 1, 2016
Markus M.
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Delivery time was not KEH's fault
April 1, 2016

Delivery time was not KEH's fault. It all goes down to FED EX.

Date of experience: April 1, 2016
E G.
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So one thing: it would have been good to alert me at checkout that the free shipping method would require my signature (not just_a_ signature, but_mine_) and that it would be very hard to have FedEx hold the package for pickup or to change the delivery address.

If I'd known that, I might have chosen a paid delivery option instead of the free shipping, or I would have changed the shipping address and recipient.

Otherwise, perfectly good service and merchandise.

Date of experience: April 1, 2016
Andrew D.
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So far so good
April 1, 2016

So far so good. A shipping estimated date would be good. I paid for two day shipping but due to not having my contact info confirmed the processing was delayed a day. I used online chat to ask about its arrival time and they upgraded me to overnight shipping which was fantastic and I appreciate that and the security but would have been nice if they told me it would be late when they called to confirm my address/information. Completely happy with the end results just some constructive criticism

Date of experience: April 1, 2016
Allen J.
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The only wish I have was to have the original Owners Manuals and matching Strap and Cables included. Thanks

Date of experience: April 1, 2016
Timothy K.
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Worked out great
April 1, 2016

Worked out great

Date of experience: April 1, 2016
Robert M.
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Easy shopping, good website
April 1, 2016

Easy shopping, good website. Good service. Would recommend.

Date of experience: April 1, 2016
Miguel C.
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ALways a great bargain
April 1, 2016

ALways a great bargain. Thanks

Date of experience: April 1, 2016
Robert I.
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KEH lived up to it's reputation for quality service on this order.

Date of experience: April 1, 2016
Tom J.
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Item was rated EX+
April 1, 2016

Item was rated EX+. Item was non functional. I have had similar experiences with your rating system.
I think it is time to walk away from KEH.

Date of experience: March 31, 2016
Michael F.
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This is the fourth lens I have purchased from KEH. Each one has not only met, but exceeded the description of condition and my expectation. I would definitely recommend KEH to family and friends.

Date of experience: March 31, 2016

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
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