Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of KEH

KEH

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate KEH?
grey stargrey stargrey stargrey stargrey star

KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,191 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
250
value
269
shipping
262
returns
68
quality
262
This company does not typically respond to reviews

Instant Feedback

44,909 reviews

We monitor reviews for authenticity

KIM M.
0 reviews
0 helpful votes
Follow KIM M.
Unfollow KIM M.
Share Review
Report Review

Camera was in OK, but NOT excellent condition
April 2, 2016

Camera was in OK, but NOT excellent condition. Foreign object was lodged in the film compartment that had to be removed. Also, the contacts were corroded and required cleaning before the camera was operational. Love your company but was generally disappointed this time around.

Date of experience: April 2, 2016
Richard A.
0 reviews
0 helpful votes
Follow Richard A.
Unfollow Richard A.
Share Review
Report Review

Excellent!
April 2, 2016

Excellent!

Date of experience: April 2, 2016
Bruce K.
0 reviews
0 helpful votes
Follow Bruce K.
Unfollow Bruce K.
Share Review
Report Review

It seems like I can always find what I'm looking for. I like your store a lot better than ebay.

Date of experience: April 2, 2016
Amado C.
0 reviews
0 helpful votes
Follow Amado C.
Unfollow Amado C.
Share Review
Report Review

KEH has always been my go to place to buy great buys on great gear.

Date of experience: April 2, 2016
Richard K.
0 reviews
0 helpful votes
Follow Richard K.
Unfollow Richard K.
Share Review
Report Review

Good choices, good prices and, most importantly, a rating system that I trust.

Date of experience: April 2, 2016
Wayne P.
0 reviews
0 helpful votes
Follow Wayne P.
Unfollow Wayne P.
Share Review
Report Review

Fast
April 2, 2016

Fast

Date of experience: April 2, 2016
Eric F.
0 reviews
0 helpful votes
Follow Eric F.
Unfollow Eric F.
Share Review
Report Review

FILM20!
April 2, 2016

FILM20!

Date of experience: April 2, 2016
Jeffrey O.
0 reviews
0 helpful votes
Follow Jeffrey O.
Unfollow Jeffrey O.
Share Review
Report Review

I wish the shipping methods showed proposed delivery dates and your overnight and express options are out of line for the weight of the items.

Date of experience: April 2, 2016
Justin L.
0 reviews
0 helpful votes
Follow Justin L.
Unfollow Justin L.
Share Review
Report Review

Power switch on D700 non functional
April 2, 2016

Power switch on D700 non functional. I have contacted KEH and scheduled a replacement. While shipment of replacement would've been nice before you have received previous camera. I am still satisfied with service.

Date of experience: April 2, 2016
Amanda A.
0 reviews
0 helpful votes
Follow Amanda A.
Unfollow Amanda A.
Share Review
Report Review

The camera feels and works great but the only thing I had an issue with was the fact I placed the order on a Wednesday and the money was not taken out of my account until the following Tuesday and got a call Monday that they received the order and will ship it out and be to me by Wednesday. It took a whole week to get the camera to me and almost a week to take the money out of my bank account.

Date of experience: April 2, 2016
Frank C.
0 reviews
0 helpful votes
Follow Frank C.
Unfollow Frank C.
Share Review
Report Review

The products are usually as described and the problems that do arise are handled quickly and with out hassle.

Date of experience: April 2, 2016
Naomi Z.
0 reviews
0 helpful votes
Follow Naomi Z.
Unfollow Naomi Z.
Share Review
Report Review

Love your site
April 2, 2016

Love your site. Easy to navigate, great selection and prices!

Date of experience: April 2, 2016
Kan W.
0 reviews
0 helpful votes
Follow Kan W.
Unfollow Kan W.
Share Review
Report Review

Would be nice to have actual photos of the product we're buying.

Date of experience: April 2, 2016
Theodore M.
0 reviews
0 helpful votes
Follow Theodore M.
Unfollow Theodore M.
Share Review
Report Review

Keh.com is a great place to window shop for used treasures and get a feel for appropriate market price on private party sale items. The gear condition rankings are very stringent, and I feel very comfortable even buying BGN rated items!

Date of experience: April 2, 2016
Jan C.
0 reviews
0 helpful votes
Follow Jan C.
Unfollow Jan C.
Share Review
Report Review

Easy shopping experience!
April 2, 2016

Easy shopping experience!

Date of experience: April 2, 2016
George P.
0 reviews
0 helpful votes
Follow George P.
Unfollow George P.
Share Review
Report Review

Never had a bad experience with KEH...
April 2, 2016

Never had a bad experience with KEH...

Date of experience: April 2, 2016
Eric C.
0 reviews
0 helpful votes
Follow Eric C.
Unfollow Eric C.
Share Review
Report Review

The product I wanted, at a great price, easy check out and immediate email confirmation of my order. I love it!
Thank you

Date of experience: April 2, 2016
Brian K.
0 reviews
0 helpful votes
Follow Brian K.
Unfollow Brian K.
Share Review
Report Review

A charger was missing from my original order
April 2, 2016

A charger was missing from my original order. I reported the issue and KEH promptly sent a replacement. Thumbs up to KEH and their customer support department!

Date of experience: April 2, 2016
Johnny B.
0 reviews
0 helpful votes
Follow Johnny B.
Unfollow Johnny B.
Share Review
Report Review

Very Good!
April 2, 2016

Very Good!

Date of experience: April 1, 2016
Dave V.
0 reviews
0 helpful votes
Follow Dave V.
Unfollow Dave V.
Share Review
Report Review

Second purchase, very happy with the first
April 2, 2016

Second purchase, very happy with the first.
I have not used the Mamiya yet but everything seems in order

Thanks again!

Date of experience: April 1, 2016

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
See all photos