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KEH

4.8

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
251
value
270
shipping
263
returns
68
quality
263
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Rahul J.
0 reviews
0 helpful votes
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Better than before but still difficult to apply filters on your site - you should allow applying all filters and then 'submit' instead of immediately applying that filter.

Date of experience: May 26, 2016
Edward C.
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Always my first choice for any photography equipment.

Date of experience: May 26, 2016
Robert M.
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The site is very user friendly, price and ratings are very good.

Date of experience: May 26, 2016
Renaldo J.
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Awaiting product, to experience the new camera

Date of experience: May 26, 2016
Elliott P.
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The proof of the pudding...
May 26, 2016

The proof of the pudding... We'll see when it comes (I've rarely been disappointed)Came in 2 days as usual, worked and looked better than described.

Date of experience: May 26, 2016
Kenneth H.
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Please provide estimate shipment time
May 26, 2016

Please provide estimate shipment time.

Date of experience: May 25, 2016
Romuald W.
0 reviews
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Hi guys!
May 26, 2016

Hi guys! This is not my first or last purchase, I'll be always back for more! Thanks!

Date of experience: May 25, 2016
Joel W.
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I didn't see an estimated arrival date
May 25, 2016

I didn't see an estimated arrival date. This is something I usually look for when purchasing online. I looked at the FAQ section and all over the website, but I was unable to find anything that would give me an estimated time of arrival. That would be a nice addition to the site. Also, if you are require first time users/unregistered users to use paypal or some other version of payment (other than a credit card transaction) I would suggest making a note about that at check out. Better yet, remove the credit card option from a first time buyers payment options.

Date of experience: May 25, 2016
Harold H.
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Good
May 25, 2016

Good

Date of experience: May 25, 2016
Terry H.
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Tried to make a single order, two times, without success. Was directed to PayPal, which said all went through... Then was met with a failure sign at the checkout. On third try, I switched to a credit card. However, I am still concerned, since the PayPal page seemed to process each time. I do not want duplicate shipment.

KEH representative stated that the site should have taken PayPal. But, since it did not, and left me wondering about what was billed, I would still give only that aspect a negative. All contacts with humans have been positive. And the items that I ordered were as advertised. So, from shipment forward, I am satisfied.

Date of experience: May 25, 2016
Frank H.
0 reviews
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I am very pleased with the product that I ordered and the price. I will order again.

Date of experience: May 25, 2016
Joell E.
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I'm so impressed with your rating system
May 25, 2016

I'm so impressed with your rating system. I buy used goods with great confidence.

Date of experience: May 25, 2016
willie j.
0 reviews
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Perefect transaction, no problems
May 25, 2016

Perefect transaction, no problems

Date of experience: May 25, 2016
Robert K.
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Wonderful experience...
May 25, 2016

Wonderful experience...as usual!

Date of experience: May 24, 2016
Tony P.
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Easy to find what I was after and good price.
I bought 2 products. Very happy with one but the 2nd turned out to be incompatible for my needs. It was not adequately described so I couldn't tell it was incompatible.

Date of experience: May 24, 2016
Mark H.
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Everything that I have ordered from you guys have been just as described. No surprises! And that's good for used equipment. I am very happy!

Date of experience: May 24, 2016
Richard H.
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It can be very hard to SEARCH the KEH website for products. Other than that, KEH has great selection, prices, and service.

Date of experience: May 24, 2016
Richard H.
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Very good product and shopping experience
May 24, 2016

Very good product and shopping experience.

Date of experience: May 24, 2016
William C.
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So far, so good
May 24, 2016

So far, so good

Date of experience: May 24, 2016
Pat D.
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Wanted to get an A77ii
May 24, 2016

Wanted to get an A77ii. KEH had a nice one at a reasonable price. Easy to find and order. Well packed. Fast delivery.

Date of experience: May 24, 2016

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
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