Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of KEH

KEH

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate KEH?
grey stargrey stargrey stargrey stargrey star

KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
251
value
270
shipping
263
returns
68
quality
263
This company does not typically respond to reviews

Instant Feedback

44,909 reviews

We monitor reviews for authenticity

Craig W.
0 reviews
0 helpful votes
Follow Craig W.
Unfollow Craig W.
Share Review
Report Review

Tripod arrived in great shape, as expected
June 27, 2016

Tripod arrived in great shape, as expected. Only thing that could have made it better would have been inclusion of paperwork for use/ maintenance and allen wrench for adjustments.

Date of experience: June 27, 2016
Chuck N.
0 reviews
0 helpful votes
Follow Chuck N.
Unfollow Chuck N.
Share Review
Report Review

I dropped my rating on the price because a week after I ordered My camera I received an email for 15% off Sony items. Had I known the sale was happening in a few days, I would have postponed my purchase.

Date of experience: June 27, 2016
Iouri M.
0 reviews
0 helpful votes
Follow Iouri M.
Unfollow Iouri M.
Share Review
Report Review

...
June 27, 2016

Date of experience: June 27, 2016
Jacob F.
0 reviews
0 helpful votes
Follow Jacob F.
Unfollow Jacob F.
Share Review
Report Review

Always happy with you guys!
June 27, 2016

Always happy with you guys!

Date of experience: June 27, 2016
Robert M.
0 reviews
0 helpful votes
Follow Robert M.
Unfollow Robert M.
Share Review
Report Review

Very satisfied with the quality, the pricing and service.

Date of experience: June 27, 2016
Michael H.
0 reviews
0 helpful votes
Follow Michael H.
Unfollow Michael H.
Share Review
Report Review

Not as easy to navigate as the old web site
June 27, 2016

Not as easy to navigate as the old web site.

Date of experience: June 27, 2016
Kelly F.
0 reviews
0 helpful votes
Follow Kelly F.
Unfollow Kelly F.
Share Review
Report Review

Love the lens!
June 27, 2016

Love the lens!

Date of experience: June 27, 2016
Sean M.
0 reviews
0 helpful votes
Follow Sean M.
Unfollow Sean M.
Share Review
Report Review

Lens was rate LN
June 27, 2016

Lens was rate LN-. It was indeed in excellent condition. Except for a few scuffs on the mount, I would never have known it wasn't new. I was impressed with the speedy, free shipping.

Date of experience: June 27, 2016
Richard G.
0 reviews
0 helpful votes
Follow Richard G.
Unfollow Richard G.
Share Review
Report Review

Have been buying items from you for over a decade. Have recommended you to many folks.

Date of experience: June 27, 2016
Dr R.
0 reviews
0 helpful votes
Follow Dr R.
Unfollow Dr R.
Share Review
Report Review

Customer for over 30 years
June 27, 2016

Customer for over 30 years. Always excellent and responsive service and goods.

Date of experience: June 27, 2016
john m.
0 reviews
0 helpful votes
Follow john m.
Unfollow john m.
Share Review
Report Review

Thanks for the quick chat on the phone, it really helped me a lot!

Date of experience: June 27, 2016
Lukasz B.
0 reviews
0 helpful votes
Follow Lukasz B.
Unfollow Lukasz B.
Share Review
Report Review

Thank you, item as described
June 27, 2016

Thank you, item as described

Date of experience: June 26, 2016
Phil M.
0 reviews
0 helpful votes
Follow Phil M.
Unfollow Phil M.
Share Review
Report Review

The site is not very intuitive
June 27, 2016

The site is not very intuitive. There is no scoreboard for how much the cart is in price, and when viewing the Wish List, no prices are shown there either.

Due to some quirk in your system, it took me many attempts to even get to the point of being able to buy something, and that was only after I had to reset my password.

Date of experience: June 26, 2016
Roshan M.
0 reviews
0 helpful votes
Follow Roshan M.
Unfollow Roshan M.
Share Review
Report Review

Fast easy and great clear descriptions
June 27, 2016

Fast easy and great clear descriptions. Cistomer service was very helpful and fast response. Would shop here in future.

Date of experience: June 26, 2016
OSCAR C.
0 reviews
0 helpful votes
Follow OSCAR C.
Unfollow OSCAR C.
Share Review
Report Review

NIce shopping
June 27, 2016

NIce shopping

Date of experience: June 26, 2016
JOSE F.
0 reviews
0 helpful votes
Follow JOSE F.
Unfollow JOSE F.
Share Review
Report Review

I have been buying from keh for quite a whilestar and they always have good equipment at a reasonable price.

Date of experience: June 26, 2016
Michael P.
0 reviews
0 helpful votes
Follow Michael P.
Unfollow Michael P.
Share Review
Report Review

I am grateful for your honesty, your promptness and your prices. The quality of each item is as described.

Date of experience: June 26, 2016
Bernard G.
0 reviews
0 helpful votes
Follow Bernard G.
Unfollow Bernard G.
Share Review
Report Review

Good prices and selection for medium format equipment.

Date of experience: June 26, 2016
David P.
0 reviews
0 helpful votes
Follow David P.
Unfollow David P.
Share Review
Report Review

The things I like most about KEH are that I can trust that what I receive is what has been posted, that if I want I can return or exchange my purchase with dispatch, and that there is an extremely broad range of equipment (it is the proverbial candy store for photographers).

Date of experience: June 26, 2016
Colleen W.
0 reviews
0 helpful votes
Follow Colleen W.
Unfollow Colleen W.
Share Review
Report Review

Since the update, the website is kinda screwy
June 26, 2016

Since the update, the website is kinda screwy. Some searched categories return no results even though they can be found by browsing categories instead. Otherwise, LOVE you guys and recommend you to all my photographer friends!

Date of experience: June 26, 2016

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
See all photos