Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of KEH

KEH

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate KEH?
grey stargrey stargrey stargrey stargrey star

KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,200 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
251
value
270
shipping
263
returns
68
quality
263
This company does not typically respond to reviews

Instant Feedback

44,909 reviews

We monitor reviews for authenticity

Steven B.
0 reviews
0 helpful votes
Follow Steven B.
Unfollow Steven B.
Share Review
Report Review

Over all very easy and the site is also easy to find your way around.

Date of experience: September 12, 2016
Chelsea C.
0 reviews
0 helpful votes
Follow Chelsea C.
Unfollow Chelsea C.
Share Review
Report Review

AI
September 12, 2016

AI

Date of experience: September 12, 2016
Cameron G.
0 reviews
0 helpful votes
Follow Cameron G.
Unfollow Cameron G.
Share Review
Report Review

Wasn't happy to find out that overnight shipping wasn't really over night.

Date of experience: September 12, 2016
Peter F.
0 reviews
0 helpful votes
Follow Peter F.
Unfollow Peter F.
Share Review
Report Review

Received the item in better condition than I expected, works perfectly at a great price. KEH never lets me down. Seriously guys, nicely done for the fourth time I've shopped with you.

Date of experience: September 12, 2016
Thomas P.
0 reviews
0 helpful votes
Follow Thomas P.
Unfollow Thomas P.
Share Review
Report Review

Tried using a coupon for an affiliate link
September 12, 2016

Tried using a coupon for an affiliate link. My payment was declined and the order cancelled. Couldn't use the coupon on the second order attempt. Kinda bummed to miss out on 10% because of a verification issue.

Date of experience: September 12, 2016
Louise R.
0 reviews
0 helpful votes
Follow Louise R.
Unfollow Louise R.
Share Review
Report Review

Always great service
September 12, 2016

Always great service

Date of experience: September 12, 2016
Jerald B.
0 reviews
0 helpful votes
Follow Jerald B.
Unfollow Jerald B.
Share Review
Report Review

As always, my experience with KEH was exceptional
September 12, 2016

As always, my experience with KEH was exceptional.

Date of experience: September 12, 2016
Phil S.
0 reviews
0 helpful votes
Follow Phil S.
Unfollow Phil S.
Share Review
Report Review

Pleased with merchandise and service
September 12, 2016

Pleased with merchandise and service

Date of experience: September 12, 2016
Walter S.
0 reviews
0 helpful votes
Follow Walter S.
Unfollow Walter S.
Share Review
Report Review

Love you guys but the categories & search on the site can be a bit screwy at times. I had to look up Micro 4/3 by Mount and then again by Brand to be able to find all the lenses you're currently carrying. Not a huge deal but you'd probably sell more if those were on point;-) - Walter

Date of experience: September 12, 2016
J N.
0 reviews
0 helpful votes
Follow J N.
Unfollow J N.
Share Review
Report Review

Perfect, every time!
September 12, 2016

Perfect, every time!

Date of experience: September 12, 2016
Shiva H.
0 reviews
0 helpful votes
Follow Shiva H.
Unfollow Shiva H.
Share Review
Report Review

G
September 12, 2016

G

Date of experience: September 12, 2016
Jane S.
0 reviews
0 helpful votes
Follow Jane S.
Unfollow Jane S.
Share Review
Report Review

I believe this is at the very LEAST my second time ordering items from KEH - I've browsed and ordered multiple things throughout the last few years now, so it'd take some research to figure out exact numbers. Hopefully that itself tells how much a fan I am of these folks and their products/services! I was recommended this site from professors, mentors, & classmates. So I'd say, professional or novice, on a budget (in need of used items) or rapidly advancing in a career (new items available too), this is one of the first places to look for quality equipment!

Date of experience: September 12, 2016
Luis C.
0 reviews
0 helpful votes
Follow Luis C.
Unfollow Luis C.
Share Review
Report Review

Item was packed and received on time
September 12, 2016

Item was packed and received on time. I would definitely order from KEH again.

Date of experience: September 12, 2016
Alex S.
0 reviews
0 helpful votes
Follow Alex S.
Unfollow Alex S.
Share Review
Report Review

It was fast and exactly what I expected
September 12, 2016

It was fast and exactly what I expected.

Date of experience: September 12, 2016
Ron L.
0 reviews
0 helpful votes
Follow Ron L.
Unfollow Ron L.
Share Review
Report Review

Great product, great price, and super-fast shipping!
September 12, 2016

Great product, great price, and super-fast shipping!

Date of experience: September 12, 2016
Susan B.
0 reviews
0 helpful votes
Follow Susan B.
Unfollow Susan B.
Share Review
Report Review

Everything was perfect and easy to do.no hassles.Maybe I did the stars wrong! I thought the more stars the better the rating!

Date of experience: September 12, 2016
Grace A.
0 reviews
0 helpful votes
Follow Grace A.
Unfollow Grace A.
Share Review
Report Review

I'm so glad I found keh.com!
September 12, 2016

I'm so glad I found keh.com! What I loved about them was that I was about to find all the accessories I needed for my vintage camera all in one place instead of having to hunt them all down separately on ebay. The prices are great and the shipping was quick. Looking forward to shopping here more often!

Date of experience: September 11, 2016
Bryan F.
0 reviews
0 helpful votes
Follow Bryan F.
Unfollow Bryan F.
Share Review
Report Review

I'm very pleased with the product and delivery service from KEH.

Date of experience: September 11, 2016
satisfied c.
0 reviews
0 helpful votes
Follow satisfied c.
Unfollow satisfied c.
Share Review
Report Review

All purchases were as represented on the KEH site
September 11, 2016

All purchases were as represented on the KEH site. Delivery was prompt. Returned one item because it was a gift and the person didn't want it. The return process was easy.

Date of experience: September 11, 2016
Sydney B.
0 reviews
0 helpful votes
Follow Sydney B.
Unfollow Sydney B.
Share Review
Report Review

I am not sure if its my connection but the website loads very slow. Navigation also could be better. Overall, selection is very good.

Date of experience: September 11, 2016

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
See all photos