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KEH

4.8

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,182 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
250
value
269
shipping
262
returns
68
quality
262
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44,909 reviews

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Texas
2 reviews
0 helpful votes
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Fast Delivery and Great Prices
October 13, 2023

The price for my camera was better than Amazon with condition and Price combination and the delivery was faster than expected. It seems that KEH has more choices than Amazon since cameras is the only thing they carry.

Date of experience: October 12, 2023
Georgia
1 review
0 helpful votes
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Failed to repair
October 12, 2023

Sent my sons camera to be repaired paid almost $350 for the card reader to be fixed. Picked up the camera got it home and still didnt work. Took it back to be repaired with the same issue and they refused to fix it under the warrantee and wanted to charge us almost $350 again, Manager Greico the repair manager didn't return multiple calls for two months and when he finally did he was condescending, rude and basically called me a liar that they did fix it. I will never go there again.

Date of experience: October 12, 2023
Canada
3 reviews
0 helpful votes
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Received in good package
October 12, 2023

My Canon lens arrived on time and packed with lots of bubble wrap, but the original box of the lens was not included. I'm not sure because the lens looks brand new but with out the original lens box and packaging I'm lead to believe the lens might be a store display. In any case I'm very pleased with it and I can take very nice pictures with it at a very reasonable price.

Date of experience: October 12, 2023
Virginia
1 review
0 helpful votes
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Great products!
October 11, 2023

This was my first time ordering from KEH. The ordering process was so smooth and I am very happy with my order!

Date of experience: October 11, 2023
Singapore
1 review
0 helpful votes
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Lens
October 11, 2023

Nice and enjoyable. Delivery is efficient. Product received is well packed and safe.

Date of experience: October 11, 2023
Texas
1 review
0 helpful votes
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85mm
October 10, 2023

Honestly really upset. I bought this lens for a wedding and there is something wrong with the lens. On all my photos, there almost looks to be a crack in it and I am not sure what to do to fix it.

Anytime there is any kind of sun flare, it creases in the image. I have to go in an do even additional photoshop to try and fix it.

Date of experience: October 10, 2023
Texas
1 review
0 helpful votes
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Enjoyable experience
October 10, 2023

Product and customer service rating is above average.

Date of experience: October 10, 2023
Nevada
1 review
0 helpful votes
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The camera has minor brassing and some marks on the finder screen. The brassing on a black body is purely an aesthetic feature and shows a used but taken care of camera. I like it. It seems to be mechanically excellent and I'm looking forward to trying it out.

Date of experience: October 9, 2023
Maryland
1 review
0 helpful votes
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KEH purchase
October 9, 2023

My first time purchasing from KEH was a very good experience. Lens was in like new condition as described, also received a little sooner than expected. I definitely would buy from KEH again.

Date of experience: October 9, 2023
North Carolina
1 review
0 helpful votes
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Always great.
October 9, 2023

Excellent selection of used camera gear, great service, and fast shipping.

Date of experience: October 9, 2023
Illinois
1 review
0 helpful votes
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Great experience
October 9, 2023

I ordered a used lens and it shipped out fast via fedex. I was sent tracking information and it arrived faster than I thought it would! The lens is in great condition and I have no complaints.

Date of experience: October 9, 2023
California
1 review
0 helpful votes
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After ordering the wrong lens from Amazon, I went to keh online to see if they had the lens I was looking for. Turns out they do, as well as a whole bunch of other stuff like lens filters, camera bodies, everything! I'd definitely order from them again, considering I had an amazing experience!

Date of experience: October 9, 2023
Texas
1 review
0 helpful votes
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Arrived in excellent condition
October 9, 2023

Arrived intact and as purchased on your site. Not tested yet but certainly no shipping issues!

Date of experience: October 9, 2023
Michigan
1 review
0 helpful votes
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As always KEH had what I needed, at the price I was looking for. They shipped promptly and kept me informed. When the lenses arrived they were exactly as described.

Date of experience: October 9, 2023
South Carolina
1 review
0 helpful votes
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Great experience
October 9, 2023

I have never ordered from KEH before and my experience was great. Thank you for making the experience easy.

Date of experience: October 9, 2023
Texas
1 review
0 helpful votes
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Reluctant to return
October 9, 2023

I loved the camera, the shipping was fast, and the packing was great, but...
One of the pins in the CF card slot was bent making the camera unusable! So I did return it for a refund, however, I will be buying more from KEH soon!

Date of experience: October 9, 2023
California
2 reviews
0 helpful votes
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Got exactly what I wanted.
October 8, 2023

I ordered a few items and they arrived as promised.

Date of experience: October 8, 2023
Ohio
1 review
0 helpful votes
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Canon lens
October 8, 2023

Always fast delivery and equipment is always as in good shape as they say

Date of experience: October 8, 2023
Nevada
1 review
0 helpful votes
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Refurbished is the way to go!
October 8, 2023

I have been searching for an affordable way to get back into photography. KEH kept popping up as a great option for refurbished equipment. I knew the make and model I wanted and KEH had it in stock. When I am ready to go mirrorless, I will be purchasing from KEH.

Date of experience: October 8, 2023
Switzerland
1 review
0 helpful votes
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Centerfilter Heliopan 82mm
October 8, 2023

Sendung ist angekommen wie Bestellt, alles bestens.
Sauber verpackt und prompt geliefert Danke.

Date of experience: October 8, 2023

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
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