On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
KEH Reviews Summary
KEH has a rating of 4.8 stars from 22,183 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.
Instant Feedback
We monitor reviews for authenticity
I've purchased a Nikon film camera before from KEH and was quite satisfied, my experience has been very good. I haven't yet been able to use the meter due to my health and a lack of time, but I will let you know if any problems come up; it looks fine.
Your description "Excellent" really means "excellent". I was very satisfied.
Robert
Reguler custermer
No problems other than I didn't receive my shipping info until I called but the customer service representative was able to provide me the info and resend the shipping info. Great service all the way around.
I purchased a Graflex rh20 (220 film back) and insert. I received a rh20 back with a rh10 (120 film) insert. It was listed as bargain and works perfectly no issues. I am quite happy with the mix-up as 220 film is no longer available.
This is an annoying survey masquerading as a yes/no confirmation.
Easy to find products
Very enjoyable.
Great Site, Great Service!
I was amazed at the amazing service! I am in love with my new lens and I could not be happier!
Good information available online, but I had a question and couldn't get through to a customer service rep. I got tired of being on hold. However, I had good service from KEH years ago, so trust this experience will be as good as my last. After receiving my order, I shared with KEH that FedEx left the package in my driveway. I felt they should know. I am not happy with FedEx and will be in touch with them about this.
Never had a problem with you guys...
I have not actually used my camera yet so really can't say how well it works, but will be using it this coming week. Very prompt delivery and very well packaged to avoid damage.
Five star rating
Item is in great shape with fast shipping.
No thanks
I purchased a macro lens; condition description was accurate, great safe packaging, and fast shipment.
Service is great work K.E.H. THANKS
The camera came in excellent condition for an item marked as bargain. Shopping experience was overly easy and shipping times were quick.
Got a great camera at a great price!
From the business
Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members