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KEH

4.8

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
251
value
270
shipping
263
returns
68
quality
263
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Graeme S.
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Good value and excellent service as usual
October 10, 2016

Good value and excellent service as usual

Date of experience: October 10, 2016
hans s.
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Keh camera is so great I keep it a secret from my fellow photogs.

Date of experience: October 10, 2016
RH S.
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Fair pricing, good support, highly recommended by others.

Date of experience: October 10, 2016
Mark P.
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Took advantage of the 15% off sale to purchase the Nikon flash.

I recently purchased a Nikon D4. It was grade as exc + but arrived in essentially new condition with only 7k shutter actuations. Very happy with it. This most recent experience has strengthened my trust in KEH for your very conservative grading policy. Thank you!

Date of experience: October 10, 2016
JR M.
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First time so I'll have to receive the product (on time) before deciding on the shopping experience. Being redirected to cyber source is not ideal but if the end result is good we'll see.

Update: received the lens I ordered on time and already used it. It seems fully operational. Unfortunately I haven't had time to review pictures yet.

One thing though - when you're spending 400-500$ on a lens, throwing in a $2 lens cap wouldn't hurt your customer service rating.

Date of experience: October 10, 2016
Devlina C.
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Awesome
October 10, 2016

Awesome

Date of experience: October 10, 2016
Douglas S.
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Things went well
October 10, 2016

Things went well.

Date of experience: October 10, 2016
Kevin J.
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...
October 10, 2016

Date of experience: October 10, 2016
William M.
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I was a little surprised to see minor surface scratches on a the LCD screen for a LN- rating, but upon further review I realized the rating is mostly based on the Lens glass and not necessarily the LCD screen.

I'm still happy with the overall condition of the item.

Date of experience: October 10, 2016
Timothy W.
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Smooth transaction
October 10, 2016

Smooth transaction. No issues.

Date of experience: October 10, 2016
Torrie S.
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I have always been pleased with my purchases from KEH.

Date of experience: October 10, 2016
Craig S.
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I heard that KEH had good prices on used photo gear and a fair rating system, so I figured I would check it out. The site has good filters to quickly find what you're looking for.

Update: I purchased a Pentax 100mm SMC M Macro f4 lens to use on my EM10 and EM5 Mll and I have to say it works even better than expected. I will definitely buy from KEH again.

Date of experience: October 10, 2016
Doyle C.
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I tried several times to log into my account so that I would not have to order as a quest. The log in attempt failed repeatedly but did not tell me if my password was incorrect or give me an opportunity to reset my log in password. Other than that all is good.

Date of experience: October 10, 2016
Joshua H.
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A+
October 10, 2016

A+. Never have an issue they can't fix or remedy. My go to for all my used gear.

Date of experience: October 10, 2016
Tony C.
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Love the value and speed of delivery!
October 10, 2016

Love the value and speed of delivery!

Date of experience: October 10, 2016
David P.
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Zzz
October 10, 2016

Zzz

Date of experience: October 10, 2016
Steven L.
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Great price, quick shipping, and product exceeded expectations. Thanks!

Date of experience: October 10, 2016
David H.
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Nicely packed, but KEH didn't follow my instructions about shipping it later in the week (if those were received) and luckily someone was home then by chance to sign for it. A bit flaky for a $3,000+ item. But will buy again...actually waiting for another small order to arrive.

Date of experience: October 10, 2016
James W.
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The new site is much more complicated and has too many modal/interstitials and popups.

Date of experience: October 10, 2016
John A.
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KEH is the best, also with return policy!
October 10, 2016

KEH is the best, also with return policy!

Date of experience: October 10, 2016

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
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