Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of KEH

KEH

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate KEH?
grey stargrey stargrey stargrey stargrey star

KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,207 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
251
value
270
shipping
263
returns
68
quality
263
This company does not typically respond to reviews

Instant Feedback

44,909 reviews

We monitor reviews for authenticity

Pamela K.
0 reviews
0 helpful votes
Follow Pamela K.
Unfollow Pamela K.
Share Review
Report Review

Over the last 3 years KEH has become my primary go-to supplier for Pentax (and other) equipment, both digital and film. My purchases arrive quickly, really well packaged, and in good condition. I am a very satisfied repeat customer.

Date of experience: November 1, 2016
Scott J.
0 reviews
0 helpful votes
Follow Scott J.
Unfollow Scott J.
Share Review
Report Review

I have used and recommended KEH for years
November 1, 2016

I have used and recommended KEH for years.

Date of experience: November 1, 2016
Jamie M.
0 reviews
0 helpful votes
Follow Jamie M.
Unfollow Jamie M.
Share Review
Report Review

It was a great experience!
November 1, 2016

It was a great experience!

Date of experience: November 1, 2016
J V.
0 reviews
0 helpful votes
Follow J V.
Unfollow J V.
Share Review
Report Review

Happy with the price and the product
November 1, 2016

Happy with the price and the product.

Date of experience: October 31, 2016
Sandra G.
0 reviews
0 helpful votes
Follow Sandra G.
Unfollow Sandra G.
Share Review
Report Review

It was my second time ordering from your sight in years and I was very satisfied. I've recommended you sight to several new photographic students. I use to shop at your store when it was located in Atlanta.

Date of experience: October 31, 2016
jim b.
0 reviews
0 helpful votes
Follow jim b.
Unfollow jim b.
Share Review
Report Review

I have dealt with KEH for a number of years.I highly recommend this company.

Date of experience: October 31, 2016
Tucker T.
0 reviews
0 helpful votes
Follow Tucker T.
Unfollow Tucker T.
Share Review
Report Review

Thanks
November 1, 2016

Thanks. Got exactly what I ordered.

Date of experience: October 31, 2016
MBA W.
0 reviews
0 helpful votes
Follow MBA W.
Unfollow MBA W.
Share Review
Report Review

Good first website experience
October 31, 2016

Good first website experience. Have not fully tested product so can't vouch for full product performance.

Hard to tell what the condition of the actual item purchased looked like - unable to deduce how much wear and tear I would see based on just the rating. Introduces risk to the purchase. Greatly disliked this aspect of the buying experience.

Date of experience: October 31, 2016
Lawrence C.
0 reviews
0 helpful votes
Follow Lawrence C.
Unfollow Lawrence C.
Share Review
Report Review

I'm satisfied with the product that I purchased and would recommend keh to others.

Date of experience: October 31, 2016
Chun T.
0 reviews
0 helpful votes
Follow Chun T.
Unfollow Chun T.
Share Review
Report Review

I was introduced by my photography school teacher about this lens. However, I am going to try it until the given time and if I am satisfy with this lens i will recommend to my photography school friends. Shopping with your site is relatively easy and satisfied. Thank you.

I received the lens and I shot few images, but I notice there are dark blueish vignette on four corners of my image. Is something wrong with this lens? If it is, I like to return it. Please advice. Chun 10/31/2016

Date of experience: October 31, 2016
Thomas C.
0 reviews
0 helpful votes
Follow Thomas C.
Unfollow Thomas C.
Share Review
Report Review

The best
October 31, 2016

The best

Date of experience: October 31, 2016
John L.
0 reviews
0 helpful votes
Follow John L.
Unfollow John L.
Share Review
Report Review

Camera was as described
October 31, 2016

Camera was as described. Quick and and expeditious shipping.

Date of experience: October 31, 2016
Arno W.
0 reviews
0 helpful votes
Follow Arno W.
Unfollow Arno W.
Share Review
Report Review

Went smoothly as always
October 31, 2016

Went smoothly as always

Date of experience: October 31, 2016
Jim A.
0 reviews
0 helpful votes
Follow Jim A.
Unfollow Jim A.
Share Review
Report Review

Everything arrived just fine
October 31, 2016

Everything arrived just fine. The flash extension cord works fine and in excellent condition. The su200 flash works, however I am still trying to get it to sync with my SB910 flash.

Date of experience: October 31, 2016
Barry B.
0 reviews
0 helpful votes
Follow Barry B.
Unfollow Barry B.
Share Review
Report Review

You have items found nowhere else
October 31, 2016

You have items found nowhere else. And your prices cannot be beat.

Date of experience: October 31, 2016
Eric W.
0 reviews
0 helpful votes
Follow Eric W.
Unfollow Eric W.
Share Review
Report Review

Long time customer
October 31, 2016

Long time customer. I wouldn't be if the service wasn't good.

Date of experience: October 31, 2016
Walter G.
0 reviews
0 helpful votes
Follow Walter G.
Unfollow Walter G.
Share Review
Report Review

I liked the old website much much better
October 31, 2016

I liked the old website much much better.
The new one (supposedly optimized for portable devices) is so difficult to browse on.
I visit KEH.com much less because of the new website.

I ordered my lens on Tues., I paid extra for 2 day shipping, I was expecting to get it Thursday.
KEH didn't ship the order until late Wed. Afternoon, so I got it on Friday.

The lens was fine, arrived well packed and was in perfect condition.
I am very happy with the purchase.

Date of experience: October 30, 2016
Thomas H.
0 reviews
0 helpful votes
Follow Thomas H.
Unfollow Thomas H.
Share Review
Report Review

Easy, Quick no hassle what-so-ever
October 31, 2016

Easy, Quick no hassle what-so-ever. Received order much quicker than we expected.

Date of experience: October 30, 2016
Jennifer B.
0 reviews
0 helpful votes
Follow Jennifer B.
Unfollow Jennifer B.
Share Review
Report Review

Easy to order, nice to get discount code, great price on item. Will definitely be back!

Date of experience: October 30, 2016
Scott C.
0 reviews
0 helpful votes
Follow Scott C.
Unfollow Scott C.
Share Review
Report Review

///
October 31, 2016

///

Date of experience: October 30, 2016

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
See all photos