Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of KEH

KEH

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate KEH?
grey stargrey stargrey stargrey stargrey star

KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
251
value
270
shipping
263
returns
68
quality
263
This company does not typically respond to reviews

Instant Feedback

44,909 reviews

We monitor reviews for authenticity

Mike R.
0 reviews
0 helpful votes
Follow Mike R.
Unfollow Mike R.
Share Review
Report Review

Great service, prompt delivery
November 30, 2016

Great service, prompt delivery

Date of experience: November 30, 2016
Eric H.
0 reviews
0 helpful votes
Follow Eric H.
Unfollow Eric H.
Share Review
Report Review

Thank you for another outstanding offer and purchase!I have coveted this lens for a long time and KEH made acquiring it possible!

Date of experience: November 30, 2016
jeffery j.
0 reviews
0 helpful votes
Follow jeffery j.
Unfollow jeffery j.
Share Review
Report Review

Schwset
November 30, 2016

Schwset

Date of experience: November 30, 2016
Richard J.
0 reviews
0 helpful votes
Follow Richard J.
Unfollow Richard J.
Share Review
Report Review

Not much more to say
November 30, 2016

Not much more to say.

Date of experience: November 30, 2016
David F.
0 reviews
0 helpful votes
Follow David F.
Unfollow David F.
Share Review
Report Review

As usual, no problem at all
November 30, 2016

As usual, no problem at all

Date of experience: November 30, 2016
Nilantha A.
0 reviews
0 helpful votes
Follow Nilantha A.
Unfollow Nilantha A.
Share Review
Report Review

Good as new
November 30, 2016

Good as new

Date of experience: November 29, 2016
matt h.
0 reviews
0 helpful votes
Follow matt h.
Unfollow matt h.
Share Review
Report Review

Lens looking like brand new!
November 30, 2016

Lens looking like brand new! Thanks

Date of experience: November 29, 2016
MARK T.
0 reviews
0 helpful votes
Follow MARK T.
Unfollow MARK T.
Share Review
Report Review

Four cameras and two lenses and always exactly as described. I will do a lot more business with KEH. You folks are awesome!

Thanks a bunch

Date of experience: November 29, 2016
Whitney J.
0 reviews
0 helpful votes
Follow Whitney J.
Unfollow Whitney J.
Share Review
Report Review

Camera was sent in incorrect color
November 30, 2016

Camera was sent in incorrect color. Customer service was excellent and issued a return authorization immediately.

Date of experience: November 29, 2016
Gabriella M.
0 reviews
0 helpful votes
Follow Gabriella M.
Unfollow Gabriella M.
Share Review
Report Review

Really appreciate that I can safely buy used gear
November 29, 2016

Really appreciate that I can safely buy used gear.

Date of experience: November 29, 2016
Nigel C.
0 reviews
0 helpful votes
Follow Nigel C.
Unfollow Nigel C.
Share Review
Report Review

Keh is great for buying used camera equipment at a good price.

Date of experience: November 29, 2016
Matt F.
0 reviews
0 helpful votes
Follow Matt F.
Unfollow Matt F.
Share Review
Report Review

Shipping was super fast
November 29, 2016

Shipping was super fast. Arrived days before it was expected. Shopping is super easy. Grading system was better than expected. Hoping the first few rolls turn out well.

Date of experience: November 29, 2016
Michael S.
0 reviews
0 helpful votes
Follow Michael S.
Unfollow Michael S.
Share Review
Report Review

My granddaughter loves her camera
November 29, 2016

My granddaughter loves her camera.

Date of experience: November 29, 2016
Anthony D.
0 reviews
0 helpful votes
Follow Anthony D.
Unfollow Anthony D.
Share Review
Report Review

KEH is great to work with
November 29, 2016

KEH is great to work with. They did an excellent job of accurately communicating the condition and quality of the gear I was interested in:-)

Date of experience: November 29, 2016
David S.
0 reviews
0 helpful votes
Follow David S.
Unfollow David S.
Share Review
Report Review

Product was exactly as advertised
November 29, 2016

Product was exactly as advertised.

Date of experience: November 29, 2016
Joseph E.
0 reviews
0 helpful votes
Follow Joseph E.
Unfollow Joseph E.
Share Review
Report Review

First time buyer, ordering was quick & easy
November 29, 2016

First time buyer, ordering was quick & easy.

Date of experience: November 29, 2016
Ellyce M.
0 reviews
0 helpful votes
Follow Ellyce M.
Unfollow Ellyce M.
Share Review
Report Review

I'm trying to return one item
November 29, 2016

I'm trying to return one item. I've written requesting an RMA but I've received no response. KEH has great prices, and selection, but this totally pain in the *** return process is discouraging me from searching there first anymore. Any other retailer and I'd already have printed the return label and shipped it back by now.

Date of experience: November 29, 2016
EM Q.
0 reviews
0 helpful votes
Follow EM Q.
Unfollow EM Q.
Share Review
Report Review

Always good experience with KEH
November 29, 2016

Always good experience with KEH. But there mobile site is easier to use than the full site.

Date of experience: November 29, 2016
DAVID J.
0 reviews
0 helpful votes
Follow DAVID J.
Unfollow DAVID J.
Share Review
Report Review

Always WORRY FREE
November 29, 2016

Always WORRY FREE

Date of experience: November 29, 2016
Jeremy V.
0 reviews
0 helpful votes
Follow Jeremy V.
Unfollow Jeremy V.
Share Review
Report Review

Excellent product exceeding description
November 29, 2016

Excellent product exceeding description

Date of experience: November 29, 2016

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
See all photos