Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of KEH

KEH

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate KEH?
grey stargrey stargrey stargrey stargrey star

KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
251
value
270
shipping
263
returns
68
quality
263
This company does not typically respond to reviews

Instant Feedback

44,909 reviews

We monitor reviews for authenticity

John N.
0 reviews
0 helpful votes
Follow John N.
Unfollow John N.
Share Review
Report Review

Very pleased with the overall experience
December 8, 2016

Very pleased with the overall experience.

Date of experience: December 8, 2016
Kevin S.
0 reviews
0 helpful votes
Follow Kevin S.
Unfollow Kevin S.
Share Review
Report Review

This was my first shopping experience with KEH and the website was easy to navigate, the prices seem to be fair and the delivery was within a decent time frame. Overall I am very satisfied with my shopping experience and the quality of the used equipment I purchased. Thanks KEH!

Date of experience: December 8, 2016
Carlos J.
0 reviews
0 helpful votes
Follow Carlos J.
Unfollow Carlos J.
Share Review
Report Review

As expected
December 8, 2016

As expected

Date of experience: December 8, 2016
Douglas S.
0 reviews
0 helpful votes
Follow Douglas S.
Unfollow Douglas S.
Share Review
Report Review

Good prices on used equipment
December 8, 2016

Good prices on used equipment. Good service and a good buy.

Date of experience: December 8, 2016
Richard P.
0 reviews
0 helpful votes
Follow Richard P.
Unfollow Richard P.
Share Review
Report Review

Longtime KEH customer, always been a happy customer!

Date of experience: December 8, 2016
Aidan C.
0 reviews
0 helpful votes
Follow Aidan C.
Unfollow Aidan C.
Share Review
Report Review

Great website
December 8, 2016

Great website. So glad I found it. Easy to use and found everything that I wanted for a CHEAP price. My only complaint is that the website sometimes takes a long time to load.

Date of experience: December 8, 2016
Jeffrey W.
0 reviews
0 helpful votes
Follow Jeffrey W.
Unfollow Jeffrey W.
Share Review
Report Review

Excellent service and price
December 8, 2016

Excellent service and price. Rating is conservative-item looked better than I thought it would.

Date of experience: December 8, 2016
M W.
0 reviews
0 helpful votes
Follow M W.
Unfollow M W.
Share Review
Report Review

Recommended by a friend and got a great lens at an affordable price. Will be back!

Date of experience: December 8, 2016
Diane F.
0 reviews
0 helpful votes
Follow Diane F.
Unfollow Diane F.
Share Review
Report Review

I have bought and sold through KEH and always look here first for used gear.

Date of experience: December 8, 2016
David T.
0 reviews
0 helpful votes
Follow David T.
Unfollow David T.
Share Review
Report Review

All five stars, IF the product comes as described
December 8, 2016

All five stars, IF the product comes as described.

Date of experience: December 8, 2016
Mark P.
0 reviews
0 helpful votes
Follow Mark P.
Unfollow Mark P.
Share Review
Report Review

Product I've purchased through KEH have always been a great value and in very good condition. Will continue to shop your website for gear I need!

Date of experience: December 8, 2016
George D.
0 reviews
0 helpful votes
Follow George D.
Unfollow George D.
Share Review
Report Review

Great shopping experience as always with KEH
December 8, 2016

Great shopping experience as always with KEH

Date of experience: December 8, 2016
Orhun U.
0 reviews
0 helpful votes
Follow Orhun U.
Unfollow Orhun U.
Share Review
Report Review

It is quick and easy but since I live in a country far from USA, it is realy hard for me to comply to 14 days return rule and because of that I am a little stressed for my first purchase from this site. I hope that the quality of the product will be as good as everyone says in internet. Thank you

Edit: I acquired the item that I paid for and so far it operates and looks well. I am greatful that I chose KEH for shoping a quality item. The item not only came in a relatively short time but also is in nice condition. I am glad that I found a site that I can trust for my future purchases.

Date of experience: December 8, 2016
LeonC G.
0 reviews
0 helpful votes
Follow LeonC G.
Unfollow LeonC G.
Share Review
Report Review

My shopping experience with KEH has been excellent for over 20 years. However, there was a problem from Fedex this time, and not KEH'S fault. I re-arranged my home business schedule to accommodate Fedex's original given date and time range in the afternoon for delivery requiring signature. At about 3 pm, before the time deadline of 430 pm delivery, I received a delivery update text message that the delivery would be the next day, same time range. So I left to run some business errands. While on errands, I get a text message that Fedex made a delivery attempt requiring my signature and delivery will be attempted tomorrow. I was irritated because I had already re-arranged my schedule to be available to sign one day then find out I need to do it for a second day. It wasn't KEH'S fault, but it was irritating. Initial checkout of gear appears better than ratings, as always. Now to test the previously own gear for the next several days.

Date of experience: December 8, 2016
Sam L.
0 reviews
0 helpful votes
Follow Sam L.
Unfollow Sam L.
Share Review
Report Review

The lens seems to have issues with the autofocus slower then I should be but it works.

Date of experience: December 7, 2016
Maurice L.
0 reviews
0 helpful votes
Follow Maurice L.
Unfollow Maurice L.
Share Review
Report Review

Great so far
December 8, 2016

Great so far. If you see my message to include the instruction manual I will go above and beyond to recommend you!

Date of experience: December 7, 2016
Barbara H.
0 reviews
0 helpful votes
Follow Barbara H.
Unfollow Barbara H.
Share Review
Report Review

No issues, good experience
December 8, 2016

No issues, good experience

Date of experience: December 7, 2016
CoPhotoDude Q.
0 reviews
0 helpful votes
Follow CoPhotoDude Q.
Unfollow CoPhotoDude Q.
Share Review
Report Review

Great selection, glad I found this site!
December 7, 2016

Great selection, glad I found this site!

Date of experience: December 7, 2016
tim g.
0 reviews
0 helpful votes
Follow tim g.
Unfollow tim g.
Share Review
Report Review

Making changes to my order in the shopping cart was a little difficult. Other than that everything was fine.

Date of experience: December 7, 2016
David D.
0 reviews
0 helpful votes
Follow David D.
Unfollow David D.
Share Review
Report Review

The G1x is awesome...
December 7, 2016

The G1x is awesome...mint condition!

Date of experience: December 7, 2016

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
See all photos