Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of KEH

KEH

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate KEH?
grey stargrey stargrey stargrey stargrey star

KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
251
value
270
shipping
263
returns
68
quality
263
This company does not typically respond to reviews

Instant Feedback

44,909 reviews

We monitor reviews for authenticity

Patrick E.
0 reviews
0 helpful votes
Follow Patrick E.
Unfollow Patrick E.
Share Review
Report Review

I bought a camera (canon 1D mark iii) that was EX+ and when I opened up the box and took the camera out it was mint. Also came with a charger and battery which both were also better than expected. Shipping was fast. Packing was awesome. I have been a KEH customer for awhile now and have never been disappointed and the rating of each item has always been so much better then I expected. I have two more items that I will be buying in the near future and I know when they arrive the items will exceed my expectations. Sign me one happy customer for life

Date of experience: December 18, 2016
RONALD G.
0 reviews
0 helpful votes
Follow RONALD G.
Unfollow RONALD G.
Share Review
Report Review

Pricey but awesome
December 18, 2016

Pricey but awesome

Date of experience: December 18, 2016
James S.
0 reviews
0 helpful votes
Follow James S.
Unfollow James S.
Share Review
Report Review

Great Service
December 18, 2016

Great Service
Received order on time,intact great service,great product

Date of experience: December 18, 2016
Roy M.
0 reviews
0 helpful votes
Follow Roy M.
Unfollow Roy M.
Share Review
Report Review

As always, KEH is the place to purchase high quality NIKON gear; successfully applied KEH discount coupon.
KEH grading is the benchmark, and the customer service and response is superb.
Thank you also for the discount - it is sincerely appreciated.
Thank you.

Date of experience: December 18, 2016
Michael P.
0 reviews
0 helpful votes
Follow Michael P.
Unfollow Michael P.
Share Review
Report Review

Excellent service, good price
December 18, 2016

Excellent service, good price.

Date of experience: December 18, 2016
KayMarie S.
0 reviews
0 helpful votes
Follow KayMarie S.
Unfollow KayMarie S.
Share Review
Report Review

It was easy to find what I was looking for and purchase. I dealt with KEH years ago when I was using Canon film cameras. Service then was exceptional and that is why I came back this time. The rating was accurate and item was exactly as advertised.

Date of experience: December 18, 2016
Mario A.
0 reviews
0 helpful votes
Follow Mario A.
Unfollow Mario A.
Share Review
Report Review

The website is great, the prices are fair but costumes in Spain are really high so I won't be buying from keh unless is something unique that I can't find inside Europe. Really a shame because the price and quality are top notch but I didn't expect such a big fee in Europe customs

Date of experience: December 18, 2016
Jay S.
0 reviews
0 helpful votes
Follow Jay S.
Unfollow Jay S.
Share Review
Report Review

I believe that the lens I ordered was to have both front and rear caps, neither was included.

Date of experience: December 18, 2016
NEIL K.
0 reviews
0 helpful votes
Follow NEIL K.
Unfollow NEIL K.
Share Review
Report Review

Very easy to navigate
December 18, 2016

Very easy to navigate

Date of experience: December 17, 2016
Merrill C.
0 reviews
0 helpful votes
Follow Merrill C.
Unfollow Merrill C.
Share Review
Report Review

Was exactly what I was looking for
December 18, 2016

Was exactly what I was looking for.

Date of experience: December 17, 2016
Francis C.
0 reviews
0 helpful votes
Follow Francis C.
Unfollow Francis C.
Share Review
Report Review

Keep up the great job!
December 18, 2016

Keep up the great job!

Date of experience: December 17, 2016
William F.
0 reviews
0 helpful votes
Follow William F.
Unfollow William F.
Share Review
Report Review

Great
December 18, 2016

Great

Date of experience: December 17, 2016
David H.
0 reviews
0 helpful votes
Follow David H.
Unfollow David H.
Share Review
Report Review

Lense is awesome but for $5,550.00 I would expect my Canon 300mm f/2.8 II to come with a case. Very disappointed with that. Just an FYI

Date of experience: December 17, 2016
Walter M.
0 reviews
0 helpful votes
Follow Walter M.
Unfollow Walter M.
Share Review
Report Review

Great site, great company
December 18, 2016

Great site, great company

Date of experience: December 17, 2016
WDWard V.
0 reviews
0 helpful votes
Follow WDWard V.
Unfollow WDWard V.
Share Review
Report Review

I'm a repeat customer of some years standing, as both a buyer and a seller. I'm not sure your new web interface is an improvement on the old. It's harder to simply browse the stock than it used to be. Targeted searches are probably much simpler. Still, I enjoy access to the older equipment, and keh.com has always been top-notch for service. Your rating system is especially helpful, and the return policy is reassuring. Packing and shipping are always first-rate. I appreciate the service. Thanks.

Date of experience: December 17, 2016
Paul E.
0 reviews
0 helpful votes
Follow Paul E.
Unfollow Paul E.
Share Review
Report Review

Camera was defective,had to return for an exchange
December 17, 2016

Camera was defective,had to return for an exchange

Date of experience: December 17, 2016
MICHAEL J.
0 reviews
0 helpful votes
Follow MICHAEL J.
Unfollow MICHAEL J.
Share Review
Report Review

FOUND WHAT I WAS LOOKING FOR AT THE BEST PRICE
December 17, 2016

FOUND WHAT I WAS LOOKING FOR AT THE BEST PRICE.

Date of experience: December 17, 2016
Thomas M.
0 reviews
0 helpful votes
Follow Thomas M.
Unfollow Thomas M.
Share Review
Report Review

I have sold you equipment before and now I am buying my second lens from you.

Date of experience: December 17, 2016
Manuel C.
0 reviews
0 helpful votes
Follow Manuel C.
Unfollow Manuel C.
Share Review
Report Review

I had initial trouble putting this order through!
December 17, 2016

I had initial trouble putting this order through!

Date of experience: December 17, 2016
Professional P.
0 reviews
0 helpful votes
Follow Professional P.
Unfollow Professional P.
Share Review
Report Review

The equipment is used, therefore the evaluation by KEH staff is as important as a "review" is, if this were the purchase of new equipment.

We all know that shipping is never "free," thus the extra charge for shipping is not a problem. In any event, shipping was super-fast.

Excellent work, excellent price, five stars for everything.

Date of experience: December 17, 2016

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
See all photos