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KEH

4.8

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,193 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
250
value
269
shipping
262
returns
68
quality
262
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44,909 reviews

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William M.
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First time customer
December 19, 2016

First time customer. Ordering process went very well. Wanted a Nikon semi-pro model so that I could use a wide assortment of Nikor manual focus (non-cpu) lenses that I had from my film days. Ordered a Nikon D300s and have been VERY happy. The camera looks like new and so far, has preformed flawlessly.

Date of experience: December 19, 2016
Jennifer R.
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Very fast service
December 19, 2016

Very fast service. Easy user interface on website. My only suggestion would be to put a projected delivery time so that people would have more information before they choose the shipping options.

Date of experience: December 19, 2016
seth N.
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I'm very happy with KEH, and will continue to do business here.

Date of experience: December 19, 2016
Richard K.
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Good price for a good product
December 19, 2016

Good price for a good product. KEH rating system always reliable.

Date of experience: December 19, 2016
Jason K.
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Couldn't ask for anything better
December 19, 2016

Couldn't ask for anything better.

Date of experience: December 19, 2016
Michael L.
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As good as any!
December 19, 2016

As good as any!

Date of experience: December 19, 2016
Leslie M.
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Super fast!
December 19, 2016

Super fast! Great price!

Date of experience: December 19, 2016
Amy S.
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...
December 19, 2016

-

Date of experience: December 19, 2016
Melanie B.
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Although I don't usually buy camera equipment, I needed a starter camera for my grandson that didn't brake the bank and wont make me cry if it gets broken.I just want to see were his interest takes him before I buy something very expensive. And your site gives me a chance to let him dabble to see if he really likes photography, for that I am Grateful. Thanks Melanie B

Date of experience: December 19, 2016
Petter P.
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We got what we ordered incredibly quickly
December 19, 2016

We got what we ordered incredibly quickly. Online store was also very customer friendly.

Date of experience: December 19, 2016
Kim P.
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Easy to shop with good rating indication
December 19, 2016

Easy to shop with good rating indication

Date of experience: December 18, 2016
Kathryn L.
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You all have been great to order from
December 19, 2016

You all have been great to order from. Thanks!

Date of experience: December 18, 2016
TL D.
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Well satisfied with service and product
December 19, 2016

Well satisfied with service and product.

Date of experience: December 18, 2016
Cesar M.
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Shopping is always easy with KEH
December 19, 2016

Shopping is always easy with KEH. The best part is their 'under estimating' in my opinion conditions of their items. I have always been happy with condition - even with 'bargain' products.
What a joy when I received my camera. Leica is famous with how they package their cameras. Well, this camera came to me in a Leica box. I was able to experience a Leica unboxing - what a thrill. KEH always seem to go the extra mile when it comes to customer service.
I ordered the camera on a Thursday evening after hours and received it on Saturday afternoon. Christmas came early for me.

Date of experience: December 18, 2016
Christine B.
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Great customer service
December 19, 2016

Great customer service.

Date of experience: December 18, 2016
Sarah A.
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I haven't used the camera yet as it is a gift for Christmas. The package arrives quickly and it is in wonderful shape. It looks brand new!

Date of experience: December 18, 2016
Donald M.
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Seemless process
December 19, 2016

Seemless process

Date of experience: December 18, 2016
kenny b.
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I have always been happy with the service,it has always been on time and has always been what was advertised.

Date of experience: December 18, 2016
Destiny P.
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I will use KEH in the future
December 18, 2016

I will use KEH in the future. Had the website reminded me about backup batteries and memory sticks, I would have ordered those too.

Date of experience: December 18, 2016
Patrick E.
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I bought a camera (canon 1D mark iii) that was EX+ and when I opened up the box and took the camera out it was mint. Also came with a charger and battery which both were also better than expected. Shipping was fast. Packing was awesome. I have been a KEH customer for awhile now and have never been disappointed and the rating of each item has always been so much better then I expected. I have two more items that I will be buying in the near future and I know when they arrive the items will exceed my expectations. Sign me one happy customer for life

Date of experience: December 18, 2016

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
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