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KEH

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,182 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
250
value
269
shipping
262
returns
68
quality
262
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44,909 reviews

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James Y.
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I haven't done a lot of business with you guys, but when I have there has never been a problem. I like not having to worry.

Date of experience: January 4, 2017
Zeilia Z.
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That was easy
January 4, 2017

That was easy.

Date of experience: January 4, 2017
Julie K.
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The lens I bought was affordable and in great condition. My only complaint was that I wish it came with a lens cap (front and back). I would've been willing to pay a little extra if it had those things. Now I have to run around and track one down of appropriate size. I feel like KEH could make a bunch with their logo on them and give them to buyers of lenses. That way we're always reminded of KEH when we're out filming plus you did the generous thing by helping us protect our gear:)

Date of experience: January 4, 2017
John D.
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Quick shipping, item as described
January 4, 2017

Quick shipping, item as described.

Date of experience: January 4, 2017
Christopher B.
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Good so far
January 4, 2017

Good so far. Website loads very slowly on iPad which is frustrating. Other than that things seem good.

Date of experience: January 4, 2017
Gennadiy S.
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For now everything what I ordered from KEH was in good quality, equal to rating which was given on WEB

Date of experience: January 4, 2017
Virginia T.
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This is my second order from your company and I am very pleased!

Date of experience: January 4, 2017
Thomas B.
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Poor packaging
January 4, 2017

Poor packaging. Item was falling out of the box. And there was a loose screw under the lens cap. The screw appears to be from something else - how it got inside between the front element and the lens cap makes no sense. So far I'm not sure the lens is working properly and I may decide to return it.

Date of experience: January 4, 2017
WILLIAM R.
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Always a good experience with KEH!
January 4, 2017

Always a good experience with KEH!

Date of experience: January 3, 2017
Sebastian B.
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I like the search function and prices are good
January 4, 2017

I like the search function and prices are good. Also like the description of products. They did make a mistake in sending me a 4/3 adapter although I ordered a micro4/3. But everything else was good.

Date of experience: January 3, 2017
Juan V.
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Thanks
January 4, 2017

Thanks

Date of experience: January 3, 2017
Olivia G.
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KEH's review of used equipment is truly trustworthy and they have a great selection of inventory.

Date of experience: January 3, 2017
Joe G.
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I received my item well before the expected delivery date, so I am very pleased with the entire experience.

Date of experience: January 3, 2017
Christopher C.
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Recommended by a friend glad to do business with you.

Date of experience: January 3, 2017
Ann C.
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Keh is great
January 3, 2017

Keh is great

Date of experience: January 3, 2017
Nathan C.
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Super good product info
January 3, 2017

Super good product info

Date of experience: January 3, 2017
PJ L.
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I have purchased two cameras before
January 3, 2017

I have purchased two cameras before. A Hasselblad SWC/M and a pristine Nikon FM2N both were in excellent aesthetic and working conditions. I try to recommend your wonderful business to anyone that I can. Truly, it is always a pleasure to shop at KEH. Not only are the products of the highest quality, but the staff is friendly an always helpful.

Date of experience: January 3, 2017
Nick H.
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Excellent gear at reasonable prices
January 3, 2017

Excellent gear at reasonable prices

Date of experience: January 3, 2017
Emill C.
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The product itself was great, I just wish they would have contacted us about our issues and discuss with us about our options instead of just delaying the shipment.

Date of experience: January 3, 2017
bob k.
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Thank you
January 3, 2017

Thank you. Looking forward to receiving the lens.

Date of experience: January 2, 2017

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
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