Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of KEH

KEH

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate KEH?
grey stargrey stargrey stargrey stargrey star

KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,197 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
251
value
270
shipping
263
returns
68
quality
263
This company does not typically respond to reviews

Instant Feedback

44,909 reviews

We monitor reviews for authenticity

Bruce A.
0 reviews
0 helpful votes
Follow Bruce A.
Unfollow Bruce A.
Share Review
Report Review

I'm a past customer and I've always been pleased with every aspect of your site and service. Thank you.

Date of experience: March 28, 2017
Dan J.
0 reviews
0 helpful votes
Follow Dan J.
Unfollow Dan J.
Share Review
Report Review

I broke my original Hoodman
March 28, 2017

I broke my original Hoodman. I have been searching for another one for over two months. I do not like the newer 3" models and would have preferred finding the old 1" original model. But this 2.5" model will do I guess...We'll see. Thank you!

Date of experience: March 28, 2017
John H.
0 reviews
0 helpful votes
Follow John H.
Unfollow John H.
Share Review
Report Review

I was very satisfied with my experience with keh and will order from them again.

Date of experience: March 28, 2017
Bradley S.
0 reviews
0 helpful votes
Follow Bradley S.
Unfollow Bradley S.
Share Review
Report Review

Signature required for $40 orders is crazy
March 28, 2017

Signature required for $40 orders is crazy. The excuse that the business name below my name makes it look like my address is an apartment and requires signature is really stupid. Fedex does not stop long enough for me to put down what I am doing and run down the stairs. That is IF they ring the doorbell & I hear it.

Date of experience: March 28, 2017
Charles P.
0 reviews
0 helpful votes
Follow Charles P.
Unfollow Charles P.
Share Review
Report Review

Better condition than advertised, well-packed, first-rate seller I'm looking forward to doing business with again. Thank you!

Date of experience: March 28, 2017
Douglas C.
0 reviews
0 helpful votes
Follow Douglas C.
Unfollow Douglas C.
Share Review
Report Review

Perfect condition like mentioned
March 28, 2017

Perfect condition like mentioned. Would buy again

Date of experience: March 28, 2017
kaitlyn r.
0 reviews
0 helpful votes
Follow kaitlyn r.
Unfollow kaitlyn r.
Share Review
Report Review

Quick and easy ordering process
March 28, 2017

Quick and easy ordering process.

Date of experience: March 28, 2017
John S.
0 reviews
0 helpful votes
Follow John S.
Unfollow John S.
Share Review
Report Review

Very happy with KEH
March 28, 2017

Very happy with KEH

Date of experience: March 28, 2017
James W.
0 reviews
0 helpful votes
Follow James W.
Unfollow James W.
Share Review
Report Review

Love you guys!
March 28, 2017

Love you guys!

Date of experience: March 28, 2017
Nghia N.
0 reviews
0 helpful votes
Follow Nghia N.
Unfollow Nghia N.
Share Review
Report Review

Very convenient with high quality products
March 28, 2017

Very convenient with high quality products

Date of experience: March 28, 2017
Audrey C.
0 reviews
0 helpful votes
Follow Audrey C.
Unfollow Audrey C.
Share Review
Report Review

I appreciate KEH finding and sending back my memory card from a trade in camera. I would've liked to see a breakdown of my trade in items.

Date of experience: March 28, 2017
Jeffrey B.
0 reviews
0 helpful votes
Follow Jeffrey B.
Unfollow Jeffrey B.
Share Review
Report Review

It is somewhat difficult to track down accessories. For example if I could type in I have a Camera "xyz" then here is the battery, grip, flash...

Date of experience: March 28, 2017
Sonia W.
0 reviews
0 helpful votes
Follow Sonia W.
Unfollow Sonia W.
Share Review
Report Review

Tony was very helpful on the phone
March 28, 2017

Tony was very helpful on the phone. I was able to place my order and pick it up the same afternoon!

Date of experience: March 28, 2017
B B.
0 reviews
0 helpful votes
Follow B B.
Unfollow B B.
Share Review
Report Review

Everything went great
March 28, 2017

Everything went great. We are headed out today to give the camera it's first big test.

Date of experience: March 28, 2017
terry f.
0 reviews
0 helpful votes
Follow terry f.
Unfollow terry f.
Share Review
Report Review

Good
March 28, 2017

Good

Date of experience: March 27, 2017
Dave H.
0 reviews
0 helpful votes
Follow Dave H.
Unfollow Dave H.
Share Review
Report Review

Quick and easy shopping
March 28, 2017

Quick and easy shopping. Hope the used lens is exactly as advertised.

Date of experience: March 27, 2017
Hhh Q.
0 reviews
0 helpful votes
Follow Hhh Q.
Unfollow Hhh Q.
Share Review
Report Review

Farely rated
March 28, 2017

Farely rated

Date of experience: March 27, 2017
Rick O.
0 reviews
0 helpful votes
Follow Rick O.
Unfollow Rick O.
Share Review
Report Review

Great Help...
March 27, 2017

Great Help...

Date of experience: March 27, 2017
BB O.
0 reviews
0 helpful votes
Follow BB O.
Unfollow BB O.
Share Review
Report Review

Please do NOT display my whole name with any reviews!

Date of experience: March 27, 2017
Brian D.
0 reviews
0 helpful votes
Follow Brian D.
Unfollow Brian D.
Share Review
Report Review

Some visible marks on the viewfinder glass, but otherwise no problems.

Date of experience: March 27, 2017

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
See all photos